NIC card disappears post reboot after installing NPCAP
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- C
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Description
Installed NPCAP on server 2012R2 Standard.
Rebooted the server.
After reboot, NIC card was missing. In device manager, found that NIC is having yellow exclamation mark with error "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)".
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First steps
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Research direction
The report names no repository files, tests, or entry points. Start by reviewing the NPCAP installation and reboot behavior on Windows Server 2012 R2, then investigate the NIC's Device Manager Code 31 state; done requires identifying a reproducible cause and a verified resolution.
Written by the indexing model from the issue text.
Assessment
- Domain
- networking, operating-systems
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 20/100