nextcloud / nextcloud/workflow_pdf_converter

The pdf converter doesn't work (NC 33)

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#1,084 3 comments 1 reaction 0 assignees View on GitHub

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0. Needs triage bug
Dominant language
JavaScript
Stars
26
Forks
8
Avg merge
10h 30m
Merged PRs (30d)
31

Description

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Steps to reproduce

add or edit office file (*.docx)

Expected behaviour

Nothing happen, no error in log file

Actual behaviour

When I click on a docx file a "register file" window opens

I'have of course installed libreoffice and added the line in my config.php :
'preview_libreoffice_path' => '/usr/bin/libreoffice',

Server configuration

**Linux Debian 13/Trixie

Web server: Apache

Database: MariaDB
PHP version: 8.4

Nextcloud version: 33

List of activated apps 
Enabled:
  - activity: 6.0.0
  - app_api: 33.0.0
  - bruteforcesettings: 6.0.0
  - cloud_federation_api: 1.17.0
  - dav: 1.36.0
  - federatedfilesharing: 1.23.0
  - files: 2.5.0
  - files_downloadlimit: 5.1.0
  - files_external: 1.25.1
  - files_fulltextsearch: 33.0.0
  - files_pdfviewer: 6.0.0
  - files_reminders: 1.6.0
  - files_sharing: 1.25.2
  - files_trashbin: 1.23.0
  - files_versions: 1.26.0
  - fulltextsearch: 33.0.0
  - fulltextsearch_elasticsearch: 33.0.0
  - logreader: 6.0.0
  - lookup_server_connector: 1.21.0
  - notifications: 6.0.0
  - oauth2: 1.21.0
  - password_policy: 5.0.0
  - profile: 1.2.0
  - provisioning_api: 1.23.0
  - related_resources: 4.0.0
  - serverinfo: 5.0.0
  - settings: 1.16.0
  - sharebymail: 1.23.0
  - text: 7.0.1
  - theming: 2.8.0
  - twofactor_backupcodes: 1.22.0
  - twofactor_totp: 15.0.0
  - updatenotification: 1.23.0
  - viewer: 6.0.0
  - webhook_listeners: 1.5.0
  - workflow_pdf_converter: 4.0.0
  - workflowengine: 2.15.0
Nextcloud configuration 
{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "nextcloud.ad-computing.fr",
            "*"
        ],
        "trusted_proxies": "***REMOVED SENSITIVE VALUE***",
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "33.0.3.2",
        "overwrite.cli.url": "https:\/\/nextcloud.ad-computing.fr",
        "0": "opcache.revalidate_freq = 60",
        "overwriteprotocol": "https",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "3306",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "maintenance": false,
        "maintenance_window_start": 100,
        "theme": "",
        "loglevel": 2,
        "mail_smtpmode": "sendmail",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpauthtype": "PLAIN",
        "mail_sendmailmode": "smtp",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "26",
        "updater.release.channel": "stable",
        "default_phone_region": "FR",
        "config_is_read_only": false,
        "preview_libreoffice_path": "\/usr\/bin\/libreoffice",
        "app_install_overwrite": [
            "bookmarks_fulltextsearch",
            "files_fulltextsearch_tesseract"
        ],
        "forbidden_filename_basenames": [
            "con",
            "prn",
            "aux",
            "nul",
            "com0",
            "com1",
            "com2",
            "com3",
            "com4",
            "com5",
            "com6",
            "com7",
            "com8",
            "com9",
            "com\u00b9",
            "com\u00b2",
            "com\u00b3",
            "lpt0",
            "lpt1",
            "lpt2",
            "lpt3",
            "lpt4",
            "lpt5",
            "lpt6",
            "lpt7",
            "lpt8",
            "lpt9",
            "lpt\u00b9",
            "lpt\u00b2",
            "lpt\u00b3"
        ],
        "forbidden_filename_characters": [
            "<",
            ">",
            ":",
            "\"",
            "|",
            "?",
            "*",
            "\\",
            "\/"
        ],
        "forbidden_filename_extensions": [
            " ",
            ".",
            ".filepart",
            ".part"
        ],
        "mail_smtpstreamoptions": {
            "ssl": {
                "allow_self_signed": false,
                "verify_peer": true,
                "verify_peer_name": true
            }
        }
    }
}
Browser

Browser name: Chrome

Browser version: 147

Operating system: Windows11

Browser log

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start in the workflow_pdf_converter app and reproduce the issue with a .docx file using the reported Nextcloud 33, LibreOffice path, Apache, PHP, and MariaDB setup. Inspect the available log output and conversion workflow; done means clicking the document opens its PDF preview instead of a register-file window.

Written by the indexing model from the issue text.

Assessment

Tech stack
apache, javascript, mariadb, php
Domain
backend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Quiet
Clarity
Needs clarification
Newbie friendliness
38/100

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