nextcloud / nextcloud/viewer

[Bug]: Media keeps downloading after closing media player

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#3,049 1 comment 0 reactions 0 assignees View on GitHub

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0. Needs triage bug
Dominant language
JavaScript
Stars
119
Forks
72
Avg merge
18h 42m
Merged PRs (30d)
24

Description

⚠️ This issue respects the following points: ⚠️
Bug description

After opening a video in the integrated Nextcloud player, it starts to download the whole video instead of streaming it for some reason. But after closing the player it still keeps downloading the file in the background until closing the webpage or going to another app within Nextcloud.

Steps to reproduce
  1. Open video file in files app.
  2. Video plays - now close the player with X in the upper right corner.
Expected behavior

Video should stop downloading if I closed the video player since it has no purpose anymore. Also it should stream play the file but that has nothing to do with this problem.

Nextcloud Server version

32

Operating system

Debian/Ubuntu

PHP engine version

PHP 8.1

Web server

Apache (supported)

Database engine version

PostgreSQL

Is this bug present after an update or on a fresh install?

Upgraded to a MAJOR version (ex. 31 to 32)

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

What user-backends are you using?
  • Default user-backend (database)
  • LDAP/ Active Directory
  • SSO - SAML
  • Other
Configuration report

List of activated Apps

Nextcloud Signing status

Nextcloud Logs

Additional info

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the issue from the Files app: open a video in the integrated media player, close it with the upper-right X, and observe whether downloading continues. Trace the viewer's player-close handling and verify that closing the player stops the background download; streaming behavior is noted separately in the report.

Written by the indexing model from the issue text.

Assessment

Tech stack
javascript
Domain
frontend
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Active
Clarity
Mostly clear
Newbie friendliness
52/100

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