[Bug]: Client interface freezes after opening and processing an image
Open
Nobody has claimed this yet.
0. Needs triage
bug
feature: editor
- Dominant language
- JavaScript
- Stars
- 119
- Forks
- 72
- Avg merge
- 18h 42m
- Merged PRs (30d)
- 24
Description
⚠️ This issue respects the following points: ⚠️
- This is a bug, not a question or a configuration/webserver/proxy issue.
- This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
- Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
- I agree to follow Nextcloud's Code of Conduct.
Bug description
After opening and processing an image, one has to wait a long while before one can continue acting with Nextcloud.
Steps to reproduce
- Go into Files!
- Open an image!
- Go into editing mode!
- Rotate the image!
- Save changes!
- Change to another tab for a while!
- Return to Nextcloud!
- Try to move the image or click the close button! Experience frustration as that change would take effect after a few minutes and sometimes the whole page freezes!
Expected behavior
There would be no sensible time delay between giving the closing or moving command and the effect.
Installation method
Community Manual installation with Archive
Nextcloud Server version
27
Operating system
Debian/Ubuntu
PHP engine version
PHP 8.2
Web server
Apache (supported)
Database engine version
MariaDB
Is this bug present after an update or on a fresh install?
Updated from a MINOR version (ex. 22.1 to 22.2)
Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
What user-backends are you using?
- Default user-backend (database)
- LDAP/ Active Directory
- SSO - SAML
- Other
Configuration report
{
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"overwrite.cli.url": "https:\/\/nextcloud.ons.ee\/",
"overwriteprotocol": "https",
"htaccess.RewriteBase": "\/",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"nextcloud.ons.ee"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "27.1.5.1",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_smtpmode": "smtp",
"mail_sendmailmode": "smtp",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "587",
"mail_smtpauth": 1,
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"memcache.local": "\\OC\\Memcache\\Redis",
"filelocking.enabled": true,
"memcache.distributed": "\\OC\\Memcache\\Redis",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": 6379,
"timeout": 0,
"dbindex": 0
},
"default_phone_region": "EE",
"app_install_overwrite": [
"weather",
"mindmap_app"
],
"maintenance": false,
"theme": "",
"loglevel": 2
}
}
List of activated Apps
Enabled:
- activity: 2.19.0
- calendar: 4.6.0
- circles: 27.0.1
- cloud_federation_api: 1.10.0
- comments: 1.17.0
- contacts: 5.5.0
- contactsinteraction: 1.8.0
- dashboard: 7.7.0
- dav: 1.27.0
- deck: 1.11.2
- emlviewer: 1.0.8
- federatedfilesharing: 1.17.0
- federation: 1.17.0
- files: 1.22.0
- files_mindmap: 0.0.30
- files_pdfviewer: 2.8.0
- files_reminders: 1.0.0
- files_rightclick: 1.6.0
- files_sharing: 1.19.0
- files_trashbin: 1.17.0
- files_versions: 1.20.0
- firstrunwizard: 2.16.0
- forms: 3.4.3
- groupfolders: 15.3.2
- health: 2.2.2
- logreader: 2.12.0
- lookup_server_connector: 1.15.0
- mail: 3.5.0
- nextcloud_announcements: 1.16.0
- notes: 4.9.1
- notifications: 2.15.0
- oauth2: 1.15.1
- onlyoffice: 8.2.4
- password_policy: 1.17.0
- photos: 2.3.0
- privacy: 1.11.0
- provisioning_api: 1.17.0
- recognize: 5.0.3
- recommendations: 1.6.0
- registration: 2.2.0
- related_resources: 1.2.0
- serverinfo: 1.17.0
- settings: 1.9.0
- sharebymail: 1.17.0
- spreed: 17.1.4
- support: 1.10.0
- survey_client: 1.15.0
- systemtags: 1.17.0
- tasks: 0.15.0
- text: 3.8.0
- theming: 2.2.0
- twofactor_backupcodes: 1.16.0
- updatenotification: 1.17.0
- user_status: 1.7.0
- viewer: 2.1.0
- weather_status: 1.7.0
- workflowengine: 2.9.0
Disabled:
- admin_audit: 1.17.0
- bruteforcesettings: 2.7.0
- encryption: 2.15.0
- files_external: 1.19.0
- richdocuments: 8.2.3 (installed 8.2.3)
- suspicious_login: 5.0.0
- twofactor_totp: 9.0.0
- user_ldap: 1.17.0
- weather: 1.7.7
Nextcloud Signing status
https://nextcloud.ons.ee/index.php/settings/integrity/failed
Nextcloud Logs
Info updater \OC\Updater::resetLogLevel: Reset log level to Warning(2) 2023-12-15T17:47:03+0200
Info updater \OC\Updater::maintenanceDisabled: Turned off maintenance mode 2023-12-15T17:47:03+0200
Info updater \OC\Updater::updateEnd: Update successful 2023-12-15T17:47:03+0200
Info updater \OC\Updater::finishedCheckCodeIntegrity: Finished code integrity check 2023-12-15T17:47:03+0200
Info updater \OC\Updater::startCheckCodeIntegrity: Starting code integrity check... 2023-12-15T17:46:50+0200
Info updater OC\Repair\Events\RepairStepEvent: Repair step: Add language model tasks cleanup job 2023-12-15T17:46:50+0200
Info updater OC\Repair\Events\RepairStepEvent: Repair step: Add possibly missing system config 2023-12-15T17:46:50+0200
Info updater OC\Repair\Events\RepairStepEvent: Repair step: Clean up abandoned apps 2023-12-15T17:46:50+0200
Info updater OC\Repair\Events\RepairStepEvent: Repair step: Add token cleanup job 2023-12-15T17:46:50+0200
Info updater OC\Repair\Events\RepairStepEvent: Repair step: Add background job to set the lookup server share state for users 2023-12-15T17:46:50+0200
Info updater OC\Repair\Events\RepairStepEvent: Repair step: Repair DAV shares 2023-12-15T17:46:50+0200
Info updater OC\Repair\Events\RepairStepEvent: Repair step: Queue a one-time job to check for user uploaded certificates 2023-12-15T17:46:50+0200
Info updater OC\Repair\Events\RepairStepEvent: Repair step: Add job to cleanup the bruteforce entries 2023-12-15T17:46:50+0200
Info updater OC\Repair\Events\RepairStepEvent: Repair step: Remove old dashboard app config data 2023-12-15T17:46:50+0200
Info updater OC\Repair\Events\RepairStepEvent: Repair step: Check encryption key format 2023-12-15T17:46:50+0200
Info updater OC\Repair\Events\RepairStepEvent: Repair step: Keep legacy encryption enabled 2023-12-15T17:46:50+0200
Info updater OC\Repair\Events\RepairStepEvent: Repair step: Reset generated avatar flag 2023-12-15T17:46:50+0200
Info updater OC\Repair\Events\RepairStepEvent: Repair step: Clear access cache of projects 2023-12-15T17:46:50+0200
Info updater OC\Repair\Events\RepairInfoEvent: Repair info: No need to remove link shares. 2023-12-15T17:46:50+0200
Info updater OC\Repair\Events\RepairStepEvent: Repair step: Remove potentially over exposing share links 2023-12-15T17:46:50+0200
Info updater OC\Repair\Events\RepairStepEvent: Repair step: Add background job to cleanup login flow v2 tokens 2023-12-15T17:46:50+0200
Info updater OC\Repair\Events\RepairStepEvent: Repair step: Cleanup invalid photocache files for carddav 2023-12-15T17:46:50+0200
Info updater OC\Repair\Events\RepairStepEvent: Repair step: Queue a one-time job to cleanup old backups of the updater 2023-12-15T17:46:50+0200
Info updater OC\Repair\Events\RepairStepEvent: Repair step: Add preview background cleanup job 2023-12-15T17:46:50+0200
Info updater OC\Repair\Events\RepairStepEvent: Repair step: Clear every generated avatar 2023-12-15T17:46:50+0200
Info updater OC\Repair\Events\RepairInfoEvent: Repair info: JS cache cleared 2023-12-15T17:46:50+0200
Info updater OC\Repair\Events\RepairInfoEvent: Repair info: Image cache cleared 2023-12-15T17:46:50+0200
Info updater OC\Repair\Events\RepairStepEvent: Repair step: Clear frontend caches 2023-12-15T17:46:50+0200
Info updater OC\Repair\Events\RepairStepEvent: Repair step: Add log rotate job 2023-12-15T17:46:50+0200
Info updater OC\Repair\Events\RepairStepEvent: Repair step: Repair language codes 2023-12-15T17:46:50+0200
Info updater OC\Repair\Events\RepairInfoEvent: Repair info: No mounts updated 2023-12-15T17:46:50+0200
Info updater OC\Repair\Events\RepairStepEvent: Repair step: Fix potential broken mount points 2023-12-15T17:46:50+0200
Info updater OC\Repair\Events\RepairInfoEvent: Repair info: Delete clients (and their related access tokens) with the redirect_uri starting with oc:// or ending with * 2023-12-15T17:46:50+0200
Info updater OC\Repair\Events\RepairInfoEvent: Repair info: Update the oauth2_clients table schema. 2023-12-15T17:46:49+0200
Info updater OC\Repair\Events\RepairInfoEvent: Repair info: Update the oauth2_access_tokens table schema. 2023-12-15T17:46:48+0200
Info updater OC\Repair\Events\RepairStepEvent: Repair step: Migrate oauth2_clients table to nextcloud schema 2023-12-15T17:46:48+0200
Info updater OC\Repair\Events\RepairStepEvent: Repair step: Add preview cleanup background jobs 2023-12-15T17:46:48+0200
Info updater OC\Repair\Events\RepairInfoEvent: Repair info: Repair step already executed 2023-12-15T17:46:48+0200
Info updater OC\Repair\Events\RepairStepEvent: Repair step: Add move avatar background job 2023-12-15T17:46:48+0200
Info updater OC\Repair\Events\RepairInfoEvent: Repair info: .step file moved to .step-previous-update 2023-12-15T17:46:48+0200
Info updater OC\Repair\Events\RepairInfoEvent: Repair info: .step-previous-update removed 2023-12-15T17:46:48+0200
Info updater OC\Repair\Events\RepairInfoEvent: Repair info: .step file exists 2023-12-15T17:46:48+0200
Info updater OC\Repair\Events\RepairStepEvent: Repair step: Move .step file of updater to backup location 2023-12-15T17:46:48+0200
Info updater OC\Repair\Events\RepairStepEvent: Repair step: Repair invalid shares 2023-12-15T17:46:48+0200
Info updater OC\Repair\Events\RepairInfoEvent: Repair info: 0 tags with no entries have been removed. 2023-12-15T17:46:48+0200
Info updater OC\Repair\Events\RepairInfoEvent: Repair info: 0 tag entries for deleted tags have been removed. 2023-12-15T17:46:48+0200
Info updater OC\Repair\Events\RepairInfoEvent: Repair info: 0 tags for delete files have been removed. 2023-12-15T17:46:48+0200
Info updater OC\Repair\Events\RepairInfoEvent: Repair info: 0 tags of deleted users have been removed. 2023-12-15T17:46:48+0200
Info updater OC\Repair\Events\RepairStepEvent: Repair step: Clean tags and favorites 2023-12-15T17:46:48+0200
Info updater OC\Repair\Events\RepairStepEvent: Repair step: Repair mime types 2023-12-15T17:46:48+0200
Additional info
No response
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
No source files or tests are named. First reproduce the Files viewer flow: open an image, rotate and save it, switch tabs, then try closing or moving it while observing browser performance and network activity. Done means those actions respond without a long delay or page freeze.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- javascript
- Domain
- frontend, performance
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 30/100