nextcloud / nextcloud/user_saml
Error: Account not provisioned - cannot login after update
Open
Nobody has claimed this yet.
0. Needs triage
bug
- Dominant language
- PHP
- Stars
- 104
- Forks
- 85
- Avg merge
- 1d 15h
- Merged PRs (30d)
- 16
Description
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Steps to reproduce
- Updated from docker nextcloud v2025.3.2 to v2025.4.1
- Updated from Plugin version 6.5.0 to 6.6.0
- Try to login via previously configured Authentik SAML Provider
Expected behaviour
User can login normally
Actual behaviour
Error message (german)
Konto nicht bereitgestellt.
Ihr Konto wird nicht bereitgestellt. Der Zugriff ist daher nicht möglich.
Server configuration
Web server: Docker/Traefik
Database: PostgreSQL
PHP version: Docker
Nextcloud version: 31.0.4
List of activated apps
Activity
4.0.0
AppAPI
5.0.2
Brute-force settings
4.0.0
Collaborative tags
1.21.1
Comments
1.21.0
Contacts Interaction
1.12.0
Dashboard
7.11.0
Deleted files
1.21.0
Draw.io
3.1.0
Disable
File reminders
1.4.0
File sharing
1.23.1
Files 3d
0.5.0
Disable
Files download limit
4.0.0
First run wizard
4.0.0
GitLab integration
3.1.2
Disable
Log Reader
4.0.0
Monitoring
3.0.0
Nextcloud announcements
3.0.0
Nextcloud webhook support
1.2.0
Notifications
4.0.0
ONLYOFFICE
9.8.0
PDF viewer
4.0.0
Photos
4.0.0-dev.1
Privacy
3.0.0
Recommendations
4.0.0
Related Resources
2.0.0
Share by mail
1.21.0
SSO & SAML authentication
6.6.0
Suspicious Login
9.0.1
Text
5.0.0
Update notification
1.21.0
User status
1.11.0
Versions
1.24.0
Weather status
1.11.0
Nextcloud configuration
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your Nextcloud installation folder
Browser
Browser name: Brave (Chrome)
Browser version: latest
Operating system: Mac
Browser log
Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
c) ...
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start by reproducing the Authentik SAML login flow after upgrading Nextcloud from v2025.3.2 to v2025.4.1 and the SSO & SAML authentication app from 6.5.0 to 6.6.0. Compare the login and provisioning behavior with the previous versions; done means previously configured users can log in normally without the “Account not provisioned” error.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- docker, php, postgresql
- Domain
- authentication, security
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 35/100