nextcloud / nextcloud/user_saml
[Bug]: Long SAML UID name causes user registration error
@CarlSchwan is already working on this.
Since Jun 30, 2026.
- Dominant language
- PHP
- Stars
- 104
- Forks
- 85
- Avg merge
- 1d 15h
- Merged PRs (30d)
- 16
Description
⚠️ This issue respects the following points: ⚠️
- This is a bug, not a question or a configuration/webserver/proxy issue.
- This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
- Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
- I agree to follow Nextcloud's Code of Conduct.
Bug description
After upgrading Nextcloud from version 30.0.17 to 32.0.2 and to 33.0.5 and upgrading SSO&SAML to 8.1.2, a problem arose:
If a long UID consisting of Russian letters is used during SSO authentication, an error appears in the log:
InvalidArgumentException User "" is not valid.
Example - "Ивановченко Иванов Иван Балалайка Водка"
The user can't log in and sees an error: Internal Server Error.
I checked ADSF—a valid UID is being transmitted.
sudo -u www-data php occ user:list lists all users, including problematic ones
but
sudo -u www-data php occ user:info "Ивановченко Иванов Иван Балалайка Водка" → User not found
In WEB its look like:
You do not have permission to view this account.
Im use MySQL + php8.1/8.2/8.5 (I don't think it depends on the version)
The issue affects both new users and those who have logged in previously.
Steps to reproduce
- Use SAML
- Create a user with long name
- Login to NC server
Expected behavior
The user is logged in, hurray!
Nextcloud Server version
33
Operating system
Debian/Ubuntu
PHP engine version
PHP 8.5
Web server
Nginx
Database engine version
MySQL
Is this bug present after an update or on a fresh install?
Upgraded to a MAJOR version (ex. 31 to 32)
Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
What user-backends are you using?
- Default user-backend (database)
- LDAP/ Active Directory
- SSO - SAML
- Other
Configuration report
sudo -u www-data php occ config:list system
{
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"***REMOVED SENSITIVE VALUE***",
"***REMOVED SENSITIVE VALUE***"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "33.0.5.1",
"overwrite.cli.url": "https:\/\/***REMOVED SENSITIVE VALUE***",
"htaccess.RewriteBase": "\/",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"tempdirectory": "\/data\/tmp",
"default_phone_region": "light",
"trashbin_retention_obligation": "auto, 7",
"memcache.locking": "\\OC\\Memcache\\Redis",
"memcache.distributed": "\\OC\\Memcache\\Redis",
"memcache.local": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": "0"
},
"maintenance": false,
"theme": "",
"loglevel": 0,
"saml_debug": true,
"defaultapp": "files,dashboard",
"forbidden_filename_characters": [
"\\",
"\/"
],
"forbidden_filename_extensions": [
".filepart",
".part"
],
"log_type": "file",
"logfile": "\/data\/nextcloud\/data\/nextcloud.log",
"files.chunked_upload.max_size": 104857600
}
}
List of activated Apps
sudo -u www-data php occ app:list
Enabled:
- activity: 6.0.0
- admin_audit: 1.23.0
- analytics: 6.5.0
- app_api: 33.0.0
- bruteforcesettings: 6.0.0
- calendar: 6.5.0
- circles: 33.0.0
- cloud_federation_api: 1.17.0
- comments: 1.23.0
- contactsinteraction: 1.14.1
- dashboard: 7.13.0
- dav: 1.36.0
- federatedfilesharing: 1.23.0
- federation: 1.23.0
- files: 2.5.0
- files_accesscontrol: 4.0.1
- files_automatedtagging: 4.0.0
- files_downloadlimit: 5.1.0
- files_pdfviewer: 6.0.0
- files_reminders: 1.6.0
- files_retention: 4.0.1
- files_sharing: 1.25.2
- files_trashbin: 1.23.0
- files_versions: 1.26.0
- firstrunwizard: 6.0.0
- group_default_quota: 0.1.14
- jsloader: 2.1.0
- logreader: 6.0.0
- lookup_server_connector: 1.21.0
- nextcloud_announcements: 5.0.0
- notifications: 6.0.0
- oauth2: 1.21.0
- onlyoffice: 10.1.0
- password_policy: 5.0.0
- photos: 6.0.0
- privacy: 5.0.0
- profile: 1.2.0
- provisioning_api: 1.23.0
- recommendations: 6.0.0
- related_resources: 4.0.0
- serverinfo: 5.0.0
- settings: 1.16.0
- sharebymail: 1.23.0
- support: 5.0.0
- survey_client: 5.0.0
- systemtags: 1.23.0
- text: 7.0.1
- theming: 2.8.0
- theming_customcss: 1.20.0
- twofactor_backupcodes: 1.22.0
- twofactor_totp: 15.0.0
- updatenotification: 1.23.0
- user_saml: 7.1.5
- user_status: 1.13.0
- viewer: 6.0.0
- weather_status: 1.13.0
- webhook_listeners: 1.5.0
- workflowengine: 2.15.0
Disabled:
- encryption: 2.21.0
- files_downloadactivity: 1.18.1 (installed 1.17.0)
- files_external: 1.25.1
- forcetheme: 1.0.0 (installed 1.0.0)
- forcethemeclient: 1.0.0 (installed 1.0.0)
- richdocuments: 8.5.2 (installed 8.5.2)
- richdocumentscode: 26.4.104 (installed 26.4.104)
- suspicious_login: 11.0.0
- twofactor_nextcloud_notification: 7.0.0
- user_ldap: 1.24.0
- user_saml_backup: 8.1.2
Nextcloud Signing status
Nextcloud Logs
Additional info
{
"reqId": "5XK5jG6xYLfAVGkjQ3aO",
"level": 3,
"time": "2026-06-17T20:03:15+00:00",
"remoteAddr": "10.100.10.20",
"user": "--",
"app": "index",
"method": "POST",
"url": "/apps/user_saml/saml/acs",
"scriptName": "/index.php",
"message": "User "" is not valid",
"userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/149.0.0.0 Safari/537.36",
"version": "33.0.5.1",
"exception": {
"Exception": "InvalidArgumentException",
"Message": "User "" is not valid",
"Code": 0,
"Trace": [
{
"file": "/data/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",
"line": 205,
"function": "assertionConsumerService",
"class": "OCA\User_SAML\Controller\SAMLController",
"type": "->"
},
{
"file": "/data/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",
"line": 118,
"function": "executeController",
"class": "OC\AppFramework\Http\Dispatcher",
"type": "->"
},
{
"file": "/data/nextcloud/lib/private/AppFramework/App.php",
"line": 153,
"function": "dispatch",
"class": "OC\AppFramework\Http\Dispatcher",
"type": "->"
},
{
"file": "/data/nextcloud/lib/private/Route/Router.php",
"line": 321,
"function": "main",
"class": "OC\AppFramework\App",
"type": "::"
},
{
"file": "/data/nextcloud/lib/base.php",
"line": 1155,
"function": "match",
"class": "OC\Route\Router",
"type": "->"
},
{
"file": "/data/nextcloud/index.php",
"line": 25,
"function": "handleRequest",
"class": "OC",
"type": "::"
}
],
"File": "/data/nextcloud/apps/user_saml/lib/Controller/SAMLController.php",
"Line": 397,
"message": "User "" is not valid",
"exception": "{"class":"InvalidArgumentException","message":"User \"\" is not valid","code":0,"file":"/data/nextcloud/apps/user_saml/lib/Controller/SAMLController.php:397","trace":"#0 /data/nextcloud/lib/private/AppFramework/Http/Dispatcher.php(205): OCA\User_SAML\Controller\SAMLController->assertionConsumerService()\n#1 /data/nextcloud/lib/private/AppFramework/Http/Dispatcher.php(118): OC\AppFramework\Http\Dispatcher->executeController()\n#2 /data/nextcloud/lib/private/AppFramework/App.php(153): OC\AppFramework\Http\Dispatcher->dispatch()\n#3 /data/nextcloud/lib/private/Route/Router.php(321): OC\AppFramework\App::main()\n#4 /data/nextcloud/lib/base.php(1155): OC\Route\Router->match()\n#5 /data/nextcloud/index.php(25): OC::handleRequest()\n#6 {main}"}",
"CustomMessage": "User "" is not valid"
},
"id": "6a32fd8bc4f4c"
}
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
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