nextcloud / nextcloud/talk-desktop

Error loading image in talk app

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#992 12 comments 2 reactions 0 assignees View on GitHub

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bug
Dominant language
JavaScript
Stars
525
Forks
85
Avg merge
8h 5m
Merged PRs (30d)
35

Description

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Steps to reproduce

  1. Install talk desktop on windows 10
  2. Log in
  3. Recive photo from somebody in message
  4. get error
Expected behaviour

I should see photo, in broweser works ok.
in broweser i see file (but idk why previe doesn't work)
Image
Image

Actual behaviour

"Could not load the file.
Image

Diagnosis and logs

Diagnosis report ### Diagnosis report
Nextcloud Talk Desktop
Version v1.0.0
Built-in Talk version v20.1.0
Operating system Windows_NT 10.0.19045 (Windows 10 Pro)
Executable Path C:\Users\Filip\AppData\Local\NextcloudTalk\app-1.0.0\Nextcloud Talk.exe
Connected to -
Nextcloud server version 30.0.4
Nextcloud Talk version 20.1.0
notifications app enabled ✅ yes
notify_push app enabled ✅ yes
Application config
{
  "theme": "dark",
  "systemTitleBar": true,
  "monochromeTrayIcon": false,
  "zoomFactor": 1.1999999999999997,
  "playSoundChat": "respect-dnd",
  "playSoundCall": "respect-dnd",
  "enableCallbox": "respect-dnd"
}

It can be found in the About window (open from the menu or via F1 and click on "Copy report" button).

Client logs

Press Ctrl+Shift+I (Cmd+Option+C on macOS) or use the context menu to open the developer tools, then go to the Console tab.

Not connected to signaling server yet, defer joining room m4bnafes

mydomainfonextcloud.net/ocs/v2.php/apps/user_status/api/v1/statuses/_Filip:1 
        
        
       Failed to load resource: the server responded with a status of 404 ()

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the image-loading failure in Nextcloud Talk Desktop v1.0.0 on Windows 10, then inspect the developer console logs while receiving a photo. Done means received images display in the desktop client, including previews, without the “Could not load the file” error.

Written by the indexing model from the issue text.

Assessment

Tech stack
electron, javascript
Domain
desktop
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
35/100

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