nextcloud / nextcloud/talk-desktop

Images Could not load the file

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#1,865 8 comments 2 reactions 0 assignees View on GitHub

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bug needs triage
Dominant language
JavaScript
Stars
525
Forks
85
Avg merge
8h 5m
Merged PRs (30d)
35

Description

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Steps to reproduce

  1. Paste an image into a group conversation
  2. Open the image from the chat
  3. Image does not show - Could not load the file
  4. Talk web-page shows the image
Expected behaviour

Image should show

Actual behaviour

Image does not show (Could not load the file)

Diagnosis and logs

Diagnosis report

Insert a diagnosis report here.

It can be found in the About window (open from the menu or via F1 and click on "Copy report" button).

Diagnosis report
APPLICATION ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
Version v2.2.4
Built-in Talk version v24.0.4
Release channel stable
SYSTEM ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
Operating system Windows_NT 10.0.19045 (Windows 10 Pro)
Executable path C:\Users\xxx\AppData\Local\NextcloudTalk\app-2.2.4\Nextcloud Talk.exe
SERVER ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
Server version v34.0.3
talk app v24.0.4
notifications app βœ… Enabled
notify_push app ⚠️ Not available
Application config
{
  "launchAtStartup": true,
  "launchAtStartupInBackground": true,
  "theme": "dark",
  "systemTitleBar": false,
  "monochromeTrayIcon": false,
  "zoomFactor": 1.0954451150103321,
  "playSoundChat": "respect-dnd",
  "playSoundCall": "respect-dnd",
  "enableCallbox": "respect-dnd",
  "secondarySpeaker": false,
  "secondarySpeakerDevice": null,
  "lastAppVersion": "2.2.4"
}
Client logs

Press:

  • πŸͺŸ Windows: Ctrl+Shift+I
  • 🍎 macOS: Cmd+Option+C
  • 🐧Linux: Ctrl+Shift+I

Or use the context menu to open the developer tools, then go to the Console tab.

No errors in the console

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up β€” it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the issue in a group conversation on the Windows desktop client, then inspect the developer-tools Console while opening the pasted image. Compare the desktop behavior with the Talk web page; done means pasted images open successfully without the β€œCould not load the file” message.

Written by the indexing model from the issue text.

Assessment

Tech stack
electron, javascript
Domain
desktop
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Active
Clarity
Mostly clear
Newbie friendliness
48/100

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