nextcloud / nextcloud/talk-desktop

Nextcloud Talk does not save files when Download file clicked in chat

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bug needs info needs triage os: Linux 🐧
Dominant language
JavaScript
Stars
525
Forks
85
Avg merge
8h 5m
Merged PRs (30d)
35

Description

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Steps to reproduce

  1. In NextCloud Talk, open chat with someone who has sent you a file (in my case, TXT).
  2. Click the elipses icon that appears when you hover the message with the file using mouse.
  3. Select Download file
  4. Select a location and a custom name for the file in the system dialog that appears
  5. Click Save
  6. Verify the location in the file system and see that no file has been saved. (I also searched the whole /home/myname for the file and it was saved nowhere else.)
Image
Expected behaviour

Tell us what should happen
The file should be saved under the custom name to the selected location.

Actual behaviour

Tell us what happens instead (πŸ–ΌοΈ screenshots often help)
No file is saved.

Diagnosis and logs

Diagnosis report

Insert a diagnosis report here.

It can be found in the About window (open from the menu or via F1 and click on "Copy report" button).

Diagnosis report
––––––––– Application ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
Version v2.0.5
Built-in Talk version v22.0.6
Release channel stable
–––––––––––––– System ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
Operating system Linux 6.12.57+deb13-amd64 (#1 SMP PREEMPT_DYNAMIC Debian 6.12.57-1 (2025-11-05))
Executable path /home/redacted/bin/nextcloud/Nextcloud-Talk_2-0-5_linux-x64/Nextcloud Talk
Using Wayland βœ… yes
–––––––––––––– Server ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
Server version v32.0.3
talk app v22.0.7
notifications app βœ… Enabled
notify_push app βœ… Enabled
Application config
{
  "launchAtStartup": false,
  "theme": "default",
  "systemTitleBar": true,
  "monochromeTrayIcon": true,
  "zoomFactor": 1,
  "playSoundChat": "respect-dnd",
  "playSoundCall": "respect-dnd",
  "enableCallbox": "respect-dnd",
  "secondarySpeaker": false,
  "secondarySpeakerDevice": null,
  "trustedFingerprints": []
}
Client logs

Press:

  • πŸͺŸ Windows: Ctrl+Shift+I
  • 🍎 macOS: Cmd+Option+C
  • 🐧Linux: Ctrl+Shift+I

Or use the context menu to open the developer tools, then go to the Console tab.

Insert error logs here.

Failed to load resource: net::ERR_UNEXPECTED
/ocs/v2.php/apps/spreed/api/v1/chat/hibgtdnu?setReadMarker=0&lookIntoFuture=1&lastKnownMessageId=250473&limit=100&includeLastKnown=0&markNotificationsAsRead=0:1  Failed to load resource: net::ERR_UNEXPECTED
/ocs/v2.php/apps/spreed/api/v1/chat/hibgtdnu?setReadMarker=0&lookIntoFuture=1&lastKnownMessageId=250473&limit=100&includeLastKnown=0&markNotificationsAsRead=0:1  Failed to load resource: net::ERR_UNEXPECTED
/ocs/v2.php/apps/spreed/api/v1/chat/hibgtdnu?setReadMarker=0&lookIntoFuture=1&lastKnownMessageId=250473&limit=100&includeLastKnown=0&markNotificationsAsRead=0:1  Failed to load resource: net::ERR_UNEXPECTED
/ocs/v2.php/apps/dav/api/v1/outOfOffice/357f8de0-b102-1033-9327-b3cd60077179/now:1  Failed to load resource: the server responded with a status of 404 (Not Found)
/ocs/v2.php/profile/357f8de0-b102-1033-9327-b3cd60077179:1  Failed to load resource: the server responded with a status of 400 (Bad Request)
/ocs/v2.php/apps/spreed/api/v1/chat/5y5cyrww?setReadMarker=0&lookIntoFuture=1&lastKnownMessageId=251165&limit=100&includeLastKnown=0&markNotificationsAsRead=0:1  Failed to load resource: net::ERR_UNEXPECTED
/ocs/v2.php/apps/spreed/api/v1/chat/5y5cyrww?setReadMarker=0&lookIntoFuture=1&lastKnownMessageId=251165&limit=100&includeLastKnown=0&markNotificationsAsRead=0:1  Failed to load resource: net::ERR_UNEXPECTED
/ocs/v2.php/apps/spreed/api/v1/chat/5y5cyrww?setReadMarker=0&lookIntoFuture=1&lastKnownMessageId=251165&limit=100&includeLastKnown=0&markNotificationsAsRead=0:1  Failed to load resource: net::ERR_UNEXPECTED
/ocs/v2.php/apps/spreed/api/v1/chat/5y5cyrww?setReadMarker=0&lookIntoFuture=1&lastKnownMessageId=251165&limit=100&includeLastKnown=0&markNotificationsAsRead=0:1  Failed to load resource: net::ERR_UNEXPECTED
/ocs/v2.php/apps/spreed/api/v1/chat/5y5cyrww?setReadMarker=0&lookIntoFuture=1&lastKnownMessageId=251165&limit=100&includeLastKnown=0&markNotificationsAsRead=0:1  Failed to load resource: net::ERR_UNEXPECTED
/ocs/v2.php/apps/spreed/api/v1/chat/nzi37j7f?setReadMarker=0&lookIntoFuture=1&lastKnownMessageId=251455&limit=100&includeLastKnown=0&markNotificationsAsRead=0:1  Failed to load resource: net::ERR_UNEXPECTED
/ocs/v2.php/apps/spreed/api/v4/room/nzi37j7f/participants/state:1  Failed to load resource: the server responded with a status of 404 (Not Found)
/ocs/v2.php/apps/spreed/api/v4/room/nzi37j7f/participants/state:1  Failed to load resource: the server responded with a status of 404 (Not Found)
/ocs/v2.php/apps/spreed/api/v4/room/nzi37j7f/participants/state:1  Failed to load resource: the server responded with a status of 404 (Not Found)
/ocs/v2.php/apps/spreed/api/v4/room/nzi37j7f/participants/state:1  Failed to load resource: the server responded with a status of 404 (Not Found)
/ocs/v2.php/apps/spreed/api/v4/room/nzi37j7f/participants/state:1  Failed to load resource: the server responded with a status of 404 (Not Found)
/ocs/v2.php/apps/spreed/api/v4/room/nzi37j7f/participants/state:1  Failed to load resource: the server responded with a status of 404 (Not Found)
/ocs/v2.php/apps/spreed/api/v4/room/nzi37j7f/participants/state:1  Failed to load resource: the server responded with a status of 404 (Not Found)
/ocs/v2.php/apps/spreed/api/v4/room/nzi37j7f/participants/state:1  Failed to load resource: the server responded with a status of 404 (Not Found)
/ocs/v2.php/apps/spreed/api/v4/room/nzi37j7f/participants/state:1  Failed to load resource: the server responded with a status of 404 (Not Found)
/ocs/v2.php/apps/spreed/api/v4/room/nzi37j7f/participants/state:1  Failed to load resource: the server responded with a status of 404 (Not Found)
/ocs/v2.php/apps/spreed/api/v4/room/nzi37j7f/participants/state:1  Failed to load resource: the server responded with a status of 404 (Not Found)
/ocs/v2.php/apps/spreed/api/v1/chat/qd6hjt47?setReadMarker=0&lookIntoFuture=1&lastKnownMessageId=251724&limit=100&includeLastKnown=0&markNotificationsAsRead=0:1  Failed to load resource: net::ERR_UNEXPECTED
/ocs/v2.php/apps/spreed/api/v4/room/qd6hjt47/participants/state:1  Failed to load resource: the server responded with a status of 404 (Not Found)
/ocs/v2.php/apps/dav/api/v1/outOfOffice/357f8de0-b102-1033-9327-b3cd60077179/now:1  Failed to load resource: the server responded with a status of 404 (Not Found)
/ocs/v2.php/profile/357f8de0-b102-1033-9327-b3cd60077179:1  Failed to load resource: the server responded with a status of 400 (Bad Request)
4969.js?v=939fb7a9dcc50d0b5991:9 WebSocket connection to 'wss://nextcloud.redacted.com/standalone-signaling/spreed' failed: 
te.Standalone.connect @ 4969.js?v=939fb7a9dcc50d0b5991:9
1199.js?v=67336ddb27fac342c92c:31 WebSocket connection to 'wss://nextcloud.redacted.com/push/ws' failed: 
X @ 1199.js?v=67336ddb27fac342c92c:31
4969.js?v=939fb7a9dcc50d0b5991:9 WebSocket connection to 'wss://nextcloud.redacted.com/standalone-signaling/spreed' failed: 
te.Standalone.connect @ 4969.js?v=939fb7a9dcc50d0b5991:9
/ocs/v2.php/apps/user_status/api/v1/heartbeat?format=json:1  Failed to load resource: net::ERR_UNEXPECTED
/ocs/v2.php/apps/spreed/api/v1/chat/nzi37j7f?setReadMarker=0&lookIntoFuture=1&lastKnownMessageId=252976&limit=100&includeLastKnown=0&markNotificationsAsRead=0:1  Failed to load resource: net::ERR_UNEXPECTED
/ocs/v2.php/apps/spreed/api/v4/room?modifiedSince=1767858318&includeStatus=true&includeLastMessage=true:1  Failed to load resource: net::ERR_UNEXPECTED
/ocs/v2.php/profile/a6568d16-d3ec-103f-9297-71f19c728f08:1  Failed to load resource: the server responded with a status of 400 (Bad Request)
/ocs/v2.php/profile/a6568d16-d3ec-103f-9297-71f19c728f08:1  Failed to load resource: the server responded with a status of 400 (Bad Request)
/ocs/v2.php/profile/a6568d16-d3ec-103f-9297-71f19c728f08:1  Failed to load resource: the server responded with a status of 400 (Bad Request)
/ocs/v2.php/profile/4e883d90-62ef-1040-9928-f999f7b935b9:1  Failed to load resource: the server responded with a status of 404 (Not Found)
/ocs/v2.php/profile/a6568d16-d3ec-103f-9297-71f19c728f08:1  Failed to load resource: the server responded with a status of 400 (Bad Request)
/ocs/v2.php/apps/spreed/api/v1/chat/i3hgv9wb?setReadMarker=0&lookIntoFuture=1&lastKnownMessageId=254313&limit=100&includeLastKnown=0&markNotificationsAsRead=0:1  Failed to load resource: net::ERR_UNEXPECTED
/ocs/v2.php/apps/spreed/api/v4/room/i3hgv9wb/participants/state:1  Failed to load resource: the server responded with a status of 404 (Not Found)
/ocs/v2.php/profile/878d67e0-40cd-103a-8901-61ebbb60e3e3:1  Failed to load resource: the server responded with a status of 400 (Bad Request)
/ocs/v2.php/profile/35488f84-b102-1033-9310-b3cd60077179:1  Failed to load resource: the server responded with a status of 400 (Bad Request)
/ocs/v2.php/profile/35488f84-b102-1033-9310-b3cd60077179:1  Failed to load resource: the server responded with a status of 400 (Bad Request)
/ocs/v2.php/profile/35488f84-b102-1033-9310-b3cd60077179:1  Failed to load resource: the server responded with a status of 400 (Bad Request)
/remote.php/dav/files/6fa34de0-7bdb-103f-9e43-e1eaf88fb8d8/Talk/20260109_093359.png:1  Failed to load resource: the server responded with a status of 404 (Not Found)
/ocs/v2.php/profile/35488f84-b102-1033-9310-b3cd60077179:1  Failed to load resource: the server responded with a status of 400 (Bad Request)
/ocs/v2.php/profile/f6eb4a8a-cfc7-1033-8a3d-8f6bd35eb9e7:1  Failed to load resource: the server responded with a status of 400 (Bad Request)
/ocs/v2.php/apps/dav/api/v1/outOfOffice/ea3ca3d6-651d-1036-9f12-dd8bf814fa58/now:1  Failed to load resource: the server responded with a status of 404 (Not Found)
/ocs/v2.php/profile/ea3ca3d6-651d-1036-9f12-dd8bf814fa58:1  Failed to load resource: the server responded with a status of 400 (Bad Request)
/ocs/v2.php/profile/a6568d16-d3ec-103f-9297-71f19c728f08:1  Failed to load resource: the server responded with a status of 400 (Bad Request)
4969.js?v=939fb7a9dcc50d0b5991:7

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up β€” it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Reproduce the download flow in the desktop client using the listed application and server versions, then inspect the client logs and failed DAV request around the Download file action. Done means choosing a custom name and location results in the file being saved there.

Written by the indexing model from the issue text.

Assessment

Tech stack
electron, javascript
Domain
desktop
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
32/100

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