nextcloud / nextcloud/talk-android

No push notifications on Talk app

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1. to develop bug
Dominant language
Kotlin
Stars
739
Forks
321
Avg merge
14h 59m
Merged PRs (30d)
151

Description

Steps to reproduce
  1. Sign in
  2. Endless loading screen (only stoppable when force stop app)
  3. After force stop, all chats are there; able to write and recieve messages
  4. Turn on all needed settings for push notifications without success
Expected behaviour

Push notifications when receiving messages

Actual behaviour

No notifications at all

Device brand and model

samsung SM-S918B

Android version

34

Nextcloud Talk app version

19.0.1

Nextcloud server version

29.0.6

Talk version

19.0.8

Custom Signaling server configured

None

Custom TURN server configured

None

Custom STUN server configured

None

Android logs

Meta information

Generation of system report

13 Sept 2024 13:25:27

Phone

Device

samsung SM-S918B

Android version

34

Google Play services

Google Play services are available

App

App name

Nextcloud Talk

App version

v19.0.1

Build flavor

gplay

Battery settings

Battery optimization is ignored, all fine

Notification permissions

Notifications are granted

Calls notification channel enabled?

Yes

Messages notification channel enabled?

Yes

Firebase push token

No firebase push token set. Please create a bug report.

Latest firebase push token generation

Unknown

Latest firebase push token fetch

Unknown

Registered users

1

Current account

Server

https://nc.iqo.uni-hannover.de

User

Kevin Rempel (kevin.rempel@stud.uni-hannover.de)

User status enabled?

Yes

Server notification app installed?

Yes

Latest push registration at server

Not yet registered at server

Latest push registration at push proxy

Not yet registered at push proxy

Server version

29.0.6

Server Talk version

19.0.8

Signaling Mode

External

Server log

No response

Additional information

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the sign-in and force-stop sequence on the reported Android configuration, then inspect the system report fields for the Firebase push token and server registration status. Done means the account registers successfully for push notifications and receiving a message produces a notification.

Written by the indexing model from the issue text.

Assessment

Tech stack
android, firebase, kotlin
Domain
mobile
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

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