nextcloud / nextcloud/talk-android

Call notification not working

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#3,499 1 comment 1 reaction 0 assignees View on GitHub

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bug
Dominant language
Kotlin
Stars
739
Forks
321
Avg merge
14h 59m
Merged PRs (30d)
151

Description

Steps to reproduce
  1. in a private chat a user starts a call with you
  2. no call sound, not even notification that someone is calling you
  3. open a chat, you see user started a call with you a couple of seconds ago

NOTE: iOS client receives notifications normally. if you call from android client to iOS client, the iOS client will receive call notifcation
Android -> iOS ( works )
Android -> Android (doesn't work)
iOS -> Android ( doesn't work )

Expected behaviour
  1. should receive a call sound, the ringtone should play
  2. should receive a pop-up notification, that someone is calling

NOTE: iOS client receives notifications normally. if you call from android client to iOS client, the iOS client will receive call notifcation
Android -> iOS ( works )
Android -> Android (doesn't work)
iOS -> Android ( doesn't work )

Actual behaviour
  1. in a private chat a user starts a call with you
  2. no call sound, not even notification that someone is calling you
  3. open a chat, you see user started a call with you a couple of seconds ago

NOTE: iOS client receives notifications normally. if you call from android client to iOS client, the iOS client will receive call notifcation
Android -> iOS ( works )
Android -> Android (doesn't work)
iOS -> Android ( doesn't work )

Device brand and model

Samsung Galaxy S21, Samsun Galaxy A8

Android version

13, 9

Nextcloud Talk app version

17.1.3

Nextcloud server version

27.1.3

Talk version

17.1.3

Custom Signaling server configured

None

Custom TURN server configured

None

Custom STUN server configured

None

Android logs

No response

Server log

No response

Additional information

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing a private call notification on the listed Samsung devices and Android versions, comparing Android-to-Android, iOS-to-Android, and Android-to-iOS calls. Inspect the Android call notification and ringtone handling; done means Android recipients receive both the ringtone and pop-up notification consistently.

Written by the indexing model from the issue text.

Assessment

Tech stack
android, kotlin
Domain
audio-video-rtc, mobile
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

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