ChatOps (chat for unauthorized customers similar to Zendesk)
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- Dominant language
- PHP
- Stars
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- Forks
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- Avg merge
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- Merged PRs (30d)
- 333
Description
Is your feature request related to a problem? Please describe.
I'd like to chat with people without them "ever logging in" (notice, I'm not saying "without them registering" because that might be done automatically in background as well as subsequent manual removal or manual "merge" with an existing account).
This is basically to mimic chat from Zendesk or similar "ChatOps" solution but based purely on NextCloud and its apps.
Describe the solution you'd like
UI & behavior similar to Zendesk, but using NextCloud and its Contacts & Talk/Spreed & etc. apps as "backend".
Describe alternatives you've considered
Using Zendesk itself. But it's not integrated with NC Contacts (see feed support for an example how such integration could/should look lie) nor with other NC apps.
Additional context
N/A
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
The issue names no repository files, tests, or entry points. Start by mapping how Nextcloud Contacts and Talk/Spreed handle unauthenticated users and account creation, then compare that with Zendesk-style chat behavior. Done would require an agreed UI, authentication flow, and integration scope before implementation can begin.
Written by the indexing model from the issue text.
Assessment
- Domain
- full-stack
- Issue type
- Feature
- Difficulty
- 5/5
- Estimated time
- Over a week
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 20/100