nextcloud / nextcloud/spreed

Cannot end call for all participants

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bug Needs triage
Dominant language
JavaScript
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Forks
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Merged PRs (30d)
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Description

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Steps to reproduce

I am sitting in a self-hosted session right now. Unfortunately, the session somehow got out of sync and I do not know what happened there exactly. It was not possible for a remote (guest) user to reconnect. There are 3 persons plus me in the call.

  1. As Admin of the call, I clicked on Terminate call for all
  2. I reopened the call again
Expected behaviour

All other participants are disabled (calls ended). After my reopening, I am alone in the room and the others can join again.

Actual behaviour

I leave the meeting. Upon rejoining, all previous users are still there. The new user (who would like to rejoin) cannot join the room. In fact, he is in a room with the same name (URL slug) bit is otherwise empty (Waiting for more participants os shown).

Talk app

Talk app version: 21.1.5

Custom Signaling server configured: yes version 2.0.4~docker

Custom TURN server configured: yes

Custom STUN server configured: yes

Browser

Microphone available: yes

Camera available: yes

Operating system: Windows

Browser name: Firefox/Edge

Browser version: FF 140.3.1esr

Browser log

console-export-2025-10-20_20-35-53.txt

Server configuration

Operating system: Archlinux with docker

Web server: Apache with Apache rev. proxy

Database: MariaDB

PHP version: 8.3.26

Nextcloud Version: 31.0.9

List of activated apps:

Enabled:                 
  - activity: 4.0.0       
  - app_api: 5.0.2          
  - appointments: 2.5.0 
  - bruteforcesettings: 4.0.0
  - calendar: 5.5.5 
  - calendar_resource_management: 0.10.0
  - call_summary_bot: 3.1.0
  - checksum: 1.2.6
  - circles: 31.0.0
  - cloud_federation_api: 1.14.0
  - collectives: 3.1.2     
  - comments: 1.21.0  
  - contacts: 7.3.2
  - contactsinteraction: 1.12.0
  - dav: 1.33.0
  - external: 6.0.2
  - federatedfilesharing: 1.21.0 
  - federation: 1.21.0    
  - files: 2.3.1                           
  - files_antivirus: 6.0.5      
  - files_downloadlimit: 4.0.0
  - files_external: 1.23.0    
  - files_fulltextsearch: 31.0.0
  - files_fulltextsearch_tesseract: 27.0.1
  - files_linkeditor: 1.1.23
  - files_mindmap: 0.0.33   
  - files_pdfviewer: 4.0.0
  - files_reminders: 1.4.0
  - files_sharing: 1.23.1
  - files_texteditor: 2.15.1           
  - files_trashbin: 1.21.0             
  - files_versions: 1.24.0         
  - forms: 5.2.1                   
  - fulltextsearch: 31.0.0
  - fulltextsearch_elasticsearch: 31.0.0             
  - groupfolders: 19.1.7                   
  - groupquota: 0.2.3                         
  - guests: 4.5.2                           
  - impersonate: 2.0.0               
  - integration_giphy: 2.1.0           
  - integration_google: 4.1.0          
  - integration_openai: 3.7.1      
  - integration_replicate: 4.1.0        
  - logreader: 4.0.0                      
  - lookup_server_connector: 1.19.0  
  - mail: 5.5.6         
  - nextcloud_announcements: 3.0.0
  - notes: 4.12.3                           
  - notifications: 4.0.0       
  - oauth2: 1.19.1
  - password_policy: 3.0.0
  - polls: 8.4.6
  - privacy: 3.0.0
  - profile: 1.0.0
  - provisioning_api: 1.21.0
  - quota_warning: 1.22.0
  - recommendations: 4.0.0
  - related_resources: 2.0.0
  - richdocuments: 8.7.5
  - serverinfo: 3.0.0
  - settings: 1.14.0
  - sharebymail: 1.21.0
  - snowflakestheme: 1.1.4
  - spreed: 21.1.5
  - support: 3.0.0
  - survey_client: 3.0.0
  - suspicious_login: 9.0.1
  - systemtags: 1.21.1
  - tables: 0.9.5
  - tasks: 0.16.1
  - text: 5.0.0
  - theming: 2.6.1
  - twofactor_backupcodes: 1.20.0
  - twofactor_email: 2.8.2
  - twofactor_nextcloud_notification: 5.0.0
  - twofactor_totp: 13.0.0-dev.0
  - twofactor_webauthn: 2.4.1
  - updatenotification: 1.21.0
  - user_status: 1.11.0
  - user_usage_report: 2.0.0
  - viewer: 4.0.0
  - webhook_listeners: 1.2.0
  - workflowengine: 2.13.0
Disabled:
  - admin_audit: 1.21.0
  - apporder: 0.15.0 (installed 0.15.0)
  - dashboard: 7.11.0 (installed 7.4.0)
  - deck: 1.15.3 (installed 1.15.3)
  - drawio: 3.1.0 (installed 3.1.0)
  - encryption: 2.19.0
  - files_downloadactivity: 1.18.1 (installed 1.18.1)
  - files_markdown: 2.4.1 (installed 2.4.1)
  - files_rightclick: 0.15.1 (installed 1.6.0)
  - firstrunwizard: 4.0.0 (installed 2.13.0)
  - jsloader: 2.0.0 (installed 2.0.0)
  - metadata: 0.22.0 (installed 0.22.0)
  - oidc_login: 3.2.2 (installed 3.2.2)
  - photos: 4.0.0 (installed 1.6.0)
  - sociallogin: 6.2.2 (installed 6.2.2)
  - timetracker: 0.0.85 (installed 0.0.85)
  - transfer: 0.6.3 (installed 0.6.3)
  - twofactor_u2f: 6.3.1
  - user_ldap: 1.22.0
  - weather_status: 1.11.0 (installed 1.4.0)

Nextcloud configuration:

{
    "system": {
        "memcache.local": "\\OC\\Memcache\\APCu",
        "apps_paths": [
            {
                "path": "\/var\/www\/html\/apps",
                "url": "\/apps",
                "writable": false
            },
            {
                "path": "\/var\/www\/html\/custom_apps",
                "url": "\/custom_apps",
                "writable": true
            }
        ],
        "memcache.distributed": "\\OC\\Memcache\\Redis",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "password": "***REMOVED SENSITIVE VALUE***",
            "port": 6379
        },
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "cloud.tsc-vfl.de"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "31.0.9.1",
        "overwrite.cli.url": "https:\/\/cloud.tsc-vfl.de",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "app_install_overwrite": [
            "twofactor_admin",
            "files_texteditor",
            "impersonate",
            "files_antivirus",
            "jsloader",
            "groupfolders"
        ],
        "maintenance": false,
        "maintenance_window_start": 2,
        "mail_smtpmode": "smtp",
        "mail_smtpsecure": "tls",
        "mail_sendmailmode": "smtp",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpauth": 1,
        "mail_smtpauthtype": "PLAIN",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "587",
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "default_phone_region": "DE",
        "loglevel": 0,
        "logtimezone": "Europe\/Berlin",
        "skeletondirectory": "",
        "templatedirectory": "",
        "theme": "",
        "activity_use_cached_mountpoints": true,
        "default_language": "de",
        "default_locale": "de"
    }
}
Server log (data/nextcloud.log)

There is way too much logged. I do not know what to look for. I just _tail_ed the last 3000 lines here: https://gist.github.com/christianlupus/fc202cee0863e459360cfe511195fe78

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the failure in Nextcloud Talk 21.1.5 with the configured signaling server, then review the provided browser console export and server log. The fix is complete when terminating a call for all participants removes them and reopening the call lets them rejoin the same room.

Written by the indexing model from the issue text.

Assessment

Tech stack
javascript
Domain
audio-video-rtc
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
35/100

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