nextcloud / nextcloud/server

[Bug]: Nextcloud Files crashes Firefox

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0. Needs triage 35-feedback browser: firefox bug feature: files
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Description

⚠️ This issue respects the following points: ⚠️
  • This is not a troubleshooting question, general support matter, or webserver/proxy problem, but likely a bug (if unsure, ask the Community Help Forum).
  • This issue is not already reported on Github OR solved at the Community Help Forum (I've searched!).
  • I'm using a maintained major version of Nextcloud Server and tested against the latest patch level. (Supported major versions and current patch levels).
  • I agree to follow Nextcloud's Code of Conduct.
  • I've tried my best to provide clear reproduction steps that someone unfamiliar with this bug could use to reproduce it.
Bug description

When I open Nextcloud Files Firefox crashes. This is the Firefox crash report:

Tested on c.nc.com (35.0.0.7 (C2))
Firefox: 154.0 (64-bit)
Operating System: Fedora

ineIgnoredByApp":true,"quarantineIgnoredByUser":false},"nordvpnproxy@nordvpn.com":{"version":"5.6.5","scope":1,"type":"extension","updateDay":20650,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"One click, and you're connected to the fastest VPN out there — NordVPN. Stay safe online with our VP","name":"NordVPN - a VPN proxy extension for Firefox","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":20214,"signedState":2,"signedTypes":"[2,1]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"clipper@obsidian.md":{"version":"1.7.1","scope":1,"type":"extension","updateDay":20657,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Save and highlight web pages in a private and durable format that you can access offline. The offici","name":"Obsidian Web Clipper","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":20313,"signedState":2,"signedTypes":"[2,1]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"jid1-MnnxcxisBPnSXQ@jetpack":{"version":"2026.8.7","scope":1,"type":"extension","updateDay":20673,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Automatically learns to block hidden trackers. Made by leading digital rights nonprofit EFF to stop ","name":"Privacy Badger","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19662,"signedState":2,"signedTypes":"[2,1]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"firefox-extension@deepl.com":{"version":"1.97.0","scope":1,"type":"extension","updateDay":20696,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Translate while you read and write with DeepL Translate, the world’s most accurate translator.","name":"DeepL: translate and write with AI","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19868,"signedState":2,"signedTypes":"[2,1]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"floccus@handmadeideas.org":{"version":"5.10.3","scope":1,"type":"extension","updateDay":20696,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Sync your bookmarks privately across browsers and devices","name":"floccus bookmarks sync","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19717,"signedState":2,"signedTypes":"[2,1]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"{446900e4-71c2-419f-a6a7-df9c091e268b}":{"version":"2026.8.0","scope":1,"type":"extension","updateDay":20696,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"At home, at work, or on the go, Bitwarden easily secures all your passwords, passkeys, and sensitive","name":"Bitwarden Password Manager","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19960,"signedState":2,"signedTypes":"[2,1]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"formautofill@mozilla.org":{"version":"1.0.1","scope":4,"type":"extension","updateDay":0,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":0,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":4,"type":"extension","updateDay":0,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":0,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"addons-search-detection@mozilla.com":{"version":"3.0.0","scope":4,"type":"extension","updateDay":0,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"","name":"Add-ons Search Detection","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":0,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"webcompat@mozilla.org":{"version":"154.14.0","scope":4,"type":"extension","updateDay":0,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":0,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"newtab@mozilla.org":{"version":"156.2.20260824.60102","scope":1,"type":"extension","updateDay":20697,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"","name":"New Tab","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":20599,"signedState":3,"signedTypes":"[2,1]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"langpack-de@firefox.mozilla.org":{"version":"154.0.20260824.154132","scope":1,"type":"locale","updateDay":20697,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Firefox Language Pack for Deutsch (de) – German","name":"Language: Deutsch (German)","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19662,"signedState":2,"signedTypes":"[2,1]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.4.2","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19662,"updateDay":19662},"activeGMPlugins":{"gmp-widevinecdm":{"version":"4.10.3050.0","userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"copilot-chatbot-sunset":{"branch":"control","type":"nimbus-nimbus"},"firefox-suggest-geo-expansion-eu-re-ramp":{"branch":"amp-and-wikipedia-suggestions","type":"nimbus-nimbus"},"holdback-aa":{"branch":"treatment-a","type":"nimbus-nimbus"},"long-term-holdback-2026-growth-desktop":{"branch":"delivery","type":"nimbus-nimbus"},"moment-in-time-set-to-default-campaigns-holdback-experiment":{"branch":"control","type":"nimbus-nimbus"},"additional-sponsored-content-stories-in-new-tab":{"branch":"rollout","type":"nimbus-rollout"},"compression-dictionaries-rollout-153-release":{"branch":"control","type":"nimbus-rollout"},"context-id-rotation-every-3-days":{"branch":"control","type":"nimbus-rollout"},"disable-address-autofill-ml-pref-in-firefox-154":{"branch":"control","type":"nimbus-rollout"},"disable-legacy-spoc-ping-by-default":{"branch":"control","type":"nimbus-rollout"},"disable-legacy-top-sites-ping-by-default":{"branch":"control","type":"nimbus-rollout"},"enable-enrollment-status-telemetry-for-firefox-desktop-via-nimbustelemetry":{"branch":"control","type":"nimbus-rollout"},"enable-ohttp-for-mars-communications-on-release":{"branch":"control","type":"nimbus-rollout"},"enforce-crlite-results-and-limit-use-of-ocsp-rollout":{"branch":"enforce","type":"nimbus-rollout"},"fx-accounts-ping-release-rollout-2":{"branch":"control","type":"nimbus-rollout"},"hnt-wattle-cm-potd-widget-rollout-v2-no-fr":{"branch":"widgets-potd","type":"nimbus-rollout"},"hnt-wattle-wcw-pref-flip-jul-22":{"branch":"no-wcw","type":"nimbus-rollout"},"hnt-wattle-wcw-pref-flip-jul-22-v2":{"branch":"no-wcw","type":"nimbus-rollout"},"hnt-wattle-world-cup-live-timing-rollout-june-15":{"branch":"control","type":"nimbus-rollout"},"multiple-profile-switching-rollout-messages-only":{"branch":"treatment-a-multi-profiles","type":"nimbus-rollout"},"new-tab-15622026082460102-to-release-15401":{"branch":"rollout","type":"nimbus-rollout"},"new-tab-content-ping-rest-of-world-rollout":{"branch":"treatment","type":"nimbus-rollout"},"password-storage-reliability-update":{"branch":"control","type":"nimbus-rollout"},"pin-frequently-used-websites-promo-rollout-day-3-users-all-locales":{"branch":"rollout-branch","type":"nimbus-rollout"},"relay-integration-into-firefox-118-release-for-all-fxa-and-autofill-users":{"branch":"enable-relay-integration","type":"nimbus-rollout"},"rollout-newtab-layout-delivery-mechanism":{"branch":"control","type":"nimbus-rollout"},"sections-in-germany-rollout":{"branch":"sections","type":"nimbus-rollout"},"smart-shortcuts-v4p1-rollout":{"branch":"thom","type":"nimbus-rollout"},"split-view-onboarding-rollout":{"branch":"rollout-branch","type":"nimbus-rollout"},"suppress-legacy-launch-on-login-infobars":{"branch":"treatment","type":"nimbus-rollout"},"unified-api-for-spocs-and-top-sites-controlled-rollout-for-release-133":{"branch":"control","type":"nimbus-rollout"},"vpn-mvp-beta-rollout-in-wave-1-countries":{"branch":"mvp-beta","type":"nimbus-rollout"},"win10-eos-hnt-mobile-rollout-v3":{"branch":"treatment-a","type":"nimbus-rollout"}},"services":{"accountEnabled":true,"syncEnabled":true}}
Throttleable: 1
TotalPageFile: 40950566912
TotalPhysicalMemory: 32360636416
URL: https://cloud.nextcloud.com/apps/files/files
UptimeTS: 11405.759099561
UtilityProcessStatus: Running
Vendor: Mozilla
Version: 154.0
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.
Steps to reproduce
  1. Try to open Nextcloud Files with Firefox
  2. Firefox crashes, see crash report above

Note: Opening any other app: calender, talk,... works fine without crashing firefox

Expected behavior

Firefox opens Nextcloud Files without crashing

Nextcloud Server version

35

Operating system

None

PHP engine version

None

Web server

None

Database engine version

None

Is this bug present after an update or on a fresh install?

None

Are you using the Nextcloud Server Encryption module?

None

What user-backends are you using?
  • Default user-backend (database)
  • LDAP/ Active Directory
  • SSO - SAML
  • Other
Configuration report

List of activated Apps

Nextcloud Signing status

Nextcloud Logs

Additional info

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the crash at https://cloud.nextcloud.com/apps/files/files in Firefox 154 on Fedora, then compare it with the other Nextcloud apps that reportedly work. Use the supplied Firefox crash report to narrow the failure to the Files frontend; done means Files opens without crashing and the reproduction steps no longer trigger a crash.

Written by the indexing model from the issue text.

Assessment

Tech stack
javascript
Domain
frontend, web-dev
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Active
Clarity
Needs clarification
Newbie friendliness
25/100

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