nextcloud / nextcloud/server

[Bug]: Login fails when users give their Email instead of their username

Open
#57,839 5 comments 0 reactions 0 assignees View on GitHub

Nobody has claimed this yet.

0. Needs triage 32-feedback bug feature: authentication
Dominant language
PHP
Stars
36.9k
Forks
5.2k
Avg merge
2d 3h
Merged PRs (30d)
713

Description

⚠️ This issue respects the following points: ⚠️
Bug description

Since a recent update to 32.0.5, our users cannot login using their Email.

Steps to reproduce
  1. Attempt login to Nextcloud 32.0.5 and use your Email address instead of your username
Expected behavior

Get logged in.

Nextcloud Server version

32

Operating system

Debian/Ubuntu

PHP engine version

PHP 8.3

Web server

Nginx

Database engine version

MariaDB

Is this bug present after an update or on a fresh install?

None

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

What user-backends are you using?
  • Default user-backend (database)
  • LDAP/ Active Directory
  • SSO - SAML
  • Other
Configuration report
{
    "system": {
        "debug": false,
        "loglevel": 1,
        "log_rotate_size": 104857600,
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "***REMOVED SENSITIVE VALUE***"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "32.0.5.0",
        "overwriteprotocol": "https",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "overwrite.cli.url": "***REMOVED SENSITIVE VALUE***",
        "ldapIgnoreNamingRules": false,
        "mail_smtpmode": "smtp",
        "mail_sendmailmode": "smtp",
        "maintenance": false,
        "maintenance_window_start": 19,
        "filelocking.enabled": true,
        "memcache.local": "\\OC\\Memcache\\APCu",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "memcache.distributed": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 0,
            "dbindex": 0,
            "timeout": 1.5
        },
        "theme": "",
        "default_phone_region": "GB",
        "app_install_overwrite": [
            "spreed",
            "calendar",
            "jitsi"
        ],
        "updater.release.channel": "stable",
        "preview_max_memory": 512,
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpauthtype": "LOGIN",
        "mail_smtpauth": 1,
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "587",
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpsecure": "tls",
        "forbidden_filename_basenames": [
            "con",
            "prn",
            "aux",
            "nul",
            "com0",
            "com1",
            "com2",
            "com3",
            "com4",
            "com5",
            "com6",
            "com7",
            "com8",
            "com9",
            "com\u00b9",
            "com\u00b2",
            "com\u00b3",
            "lpt0",
            "lpt1",
            "lpt2",
            "lpt3",
            "lpt4",
            "lpt5",
            "lpt6",
            "lpt7",
            "lpt8",
            "lpt9",
            "lpt\u00b9",
            "lpt\u00b2",
            "lpt\u00b3"
        ],
        "forbidden_filename_characters": [
            "<",
            ">",
            ":",
            "\"",
            "|",
            "?",
            "*",
            "\\",
            "\/"
        ],
        "forbidden_filename_extensions": [
            " ",
            ".",
            ".filepart",
            ".part"
        ]
    }
}
List of activated Apps
Enabled:
  - activity: 5.0.0-dev.0
  - announcementcenter: 7.3.0
  - app_api: 32.0.0
  - bruteforcesettings: 5.0.0-dev.0
  - calendar: 6.1.5
  - calendar_resource_management: 0.11.0
  - circles: 32.0.0
  - cloud_federation_api: 1.16.0
  - collectives: 3.5.0
  - comments: 1.22.0
  - contacts: 8.3.0
  - contactsinteraction: 1.13.1
  - dashboard: 7.12.0
  - dav: 1.34.2
  - deck: 1.16.3
  - federatedfilesharing: 1.22.0
  - federation: 1.22.0
  - files: 2.4.0
  - files_accesscontrol: 3.0.2
  - files_automatedtagging: 3.0.3
  - files_downloadlimit: 5.0.0-dev.0
  - files_external: 1.24.1
  - files_pdfviewer: 5.0.0-dev.0
  - files_reminders: 1.5.0
  - files_retention: 3.0.0
  - files_sharing: 1.24.1
  - files_trashbin: 1.22.0
  - files_versions: 1.25.0
  - firstrunwizard: 5.0.0-dev.0
  - forms: 5.2.3
  - groupfolders: 20.1.8
  - integration_gitlab: 4.0.0
  - logreader: 5.0.0-dev.0
  - lookup_server_connector: 1.20.0
  - mail: 5.6.8
  - nextcloud_announcements: 4.0.0-dev.0
  - notes: 4.12.4
  - notifications: 5.0.0-dev.0
  - oauth2: 1.20.0
  - onlyoffice: 9.12.0
  - password_policy: 4.0.0-dev.0
  - polls: 8.6.3
  - privacy: 4.0.0-dev.0
  - profile: 1.1.0
  - provisioning_api: 1.22.0
  - recommendations: 5.0.0-dev.0
  - related_resources: 3.0.0-dev.0
  - serverinfo: 4.0.0-dev.0
  - settings: 1.15.1
  - sharebymail: 1.22.0
  - spreed: 22.0.8
  - support: 4.0.0-dev.0
  - survey_client: 4.0.0-dev.0
  - systemtags: 1.22.0
  - tasks: 0.17.1
  - text: 6.0.1
  - theming: 2.7.0
  - twofactor_backupcodes: 1.21.0
  - updatenotification: 1.22.0
  - user_status: 1.12.0
  - viewer: 5.0.0-dev.0
  - weather_status: 1.12.0
  - webhook_listeners: 1.3.0
  - whiteboard: 1.5.3
  - workflowengine: 2.14.0
Nextcloud Signing status
No errors have been found.
Nextcloud Logs
[no app in context] Warnung: Login failed: ***REMOVED SENSITIVE VALUE*** (Remote IP: ***REMOVED SENSITIVE VALUE***)
	POST /login
	von ***REMOVED SENSITIVE VALUE*** -- um 27.01.2026, 10:46:34
Additional info

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

The reported entry point is POST /login; start by tracing the login flow for email-versus-username handling with the default database backend. Reproduce against Nextcloud 32.0.5, then verify that a user's email can authenticate and the reported login failure is resolved.

Written by the indexing model from the issue text.

Assessment

Tech stack
mariadb, nginx, php
Domain
authentication, backend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
35/100

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.