[Bug]: File uploads intermittently fail with "Object not found after writing" due to object storage race condition
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- Dominant language
- PHP
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Description
⚠️ This issue respects the following points: ⚠️
- This is a bug, not a question or a configuration/webserver/proxy issue.
- This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
- Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
- I agree to follow Nextcloud's Code of Conduct.
Bug description
I have encountered a bug where our Nextcloud server cannot manage to upload files, in a normal or team folder:
- File uploads fail with "Object not found after writing" error due to a race condition in object storage validation.
Steps to reproduce
- Use Nextcloud with object storage backend (S3/Swift/etc.)
- Upload files
- Error occurs intermittently due to timing
- The timing-dependent nature makes it difficult to reproduce consistently.
Expected behavior
Retry mechanism & File uploads should succeed
Nextcloud Server version
32
Operating system
Debian/Ubuntu
PHP engine version
PHP 8.3
Web server
Apache (supported)
Database engine version
MariaDB
Is this bug present after an update or on a fresh install?
Upgraded to a MAJOR version (ex. 31 to 32)
Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
What user-backends are you using?
- Default user-backend (database)
- LDAP/ Active Directory
- SSO - SAML
- Other
Configuration report
{
"system": {
"htaccess.RewriteBase": "\/",
"memcache.local": "\\OC\\Memcache\\APCu",
"apps_paths": [
{
"path": "\/var\/www\/html\/apps",
"url": "\/apps",
"writable": false
},
{
"path": "\/var\/www\/html\/custom_apps",
"url": "\/custom_apps",
"writable": true
}
],
"memcache.distributed": "\\OC\\Memcache\\Redis",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"password": "***REMOVED SENSITIVE VALUE***",
"port": 6379
},
"overwriteprotocol": "https",
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"objectstore": {
"class": "\\OC\\Files\\ObjectStore\\S3",
"arguments": {
"bucket": "fneaurabuckets3",
"region": "sbg",
"hostname": "s3.sbg.io.cloud.ovh.net",
"port": "443",
"storageClass": "",
"objectPrefix": "urn:oid:",
"autocreate": true,
"use_ssl": true,
"use_path_style": true,
"legacy_auth": false,
"key": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***"
}
},
"upgrade.disable-web": true,
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"intranet.next.fne-aura.org"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "32.0.0.13",
"overwrite.cli.url": "https:\/\/intranet.next.fne-aura.org",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"default_phone_region": "FR",
"enable_previews": false,
"maintenance_window_start": 1,
"default_language": "fr",
"default_locale": "fr_FR",
"default_timezone": "Europe\/Paris",
"auto_logout": true,
"knowledgebaseenabled": false,
"skeletondirectory": "",
"mail_smtpmode": "smtp",
"mail_smtpsecure": "ssl",
"mail_sendmailmode": "smtp",
"mail_smtpauth": 1,
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "465",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"loglevel": 0,
"force_language": "fr",
"force_locale": "fr_FR",
"trashbin_retention_obligation": "auto, 90",
"versions_retention_obligation": "disabled",
"memories.exiftool": "\/var\/www\/html\/custom_apps\/memories\/bin-ext\/exiftool-amd64-glibc",
"memories.vod.path": "\/var\/www\/html\/custom_apps\/memories\/bin-ext\/go-vod-amd64",
"memories.vod.ffmpeg": "\/usr\/bin\/ffmpeg",
"memories.vod.ffprobe": "\/usr\/bin\/ffprobe",
"app_install_overwrite": [
"libresign"
],
"maintenance": false,
"defaultapp": "dashboard,files,activity"
}
}
List of activated Apps
Enabled:
- activity: 5.0.0-dev.0
- app_api: 32.0.0
- bruteforcesettings: 5.0.0-dev.0
- calendar: 6.0.1
- circles: 32.0.0
- cloud_federation_api: 1.16.0
- comments: 1.22.0
- contacts: 8.0.3
- contactsinteraction: 1.13.1
- dashboard: 7.12.0
- dav: 1.34.2
- deck: 1.16.0
- federatedfilesharing: 1.22.0
- federation: 1.22.0
- files: 2.4.0
- files_downloadlimit: 5.0.0-dev.0
- files_pdfviewer: 5.0.0-dev.0
- files_reminders: 1.5.0
- files_sharing: 1.24.0
- files_trashbin: 1.22.0
- files_versions_s3: 1.3.0
- firstrunwizard: 5.0.0-dev.0
- forms: 5.2.1
- impersonate: 3.0.0
- libresign: 11.4.1
- logreader: 5.0.0-dev.0
- lookup_server_connector: 1.20.0
- mail: 5.5.7
- nextcloud_announcements: 4.0.0-dev.0
- notes: 4.12.3
- notifications: 5.0.0-dev.0
- notify_push: 1.2.0
- oauth2: 1.20.0
- password_policy: 4.0.0-dev.0
- polls: 8.5.0
- privacy: 4.0.0-dev.0
- profile: 1.1.0
- provisioning_api: 1.22.0
- recommendations: 5.0.0-dev.0
- related_resources: 3.0.0-dev.0
- richdocuments: 9.0.0
- serverinfo: 4.0.0-dev.0
- settings: 1.15.1
- sharebymail: 1.22.0
- spreed: 22.0.0
- survey_client: 4.0.0-dev.0
- systemtags: 1.22.0
- text: 6.0.0-dev.0
- theming: 2.7.0
- twofactor_backupcodes: 1.21.0
- updatenotification: 1.22.0
- user_status: 1.12.0
- viewer: 5.0.0-dev.0
- weather_status: 1.12.0
- webhook_listeners: 1.3.0
- workflowengine: 2.14.0
Disabled:
- admin_audit: 1.22.0 (installed 1.21.0)
- collectives: 3.2.0 (installed 3.2.0)
- encryption: 2.20.0 (installed 2.19.0)
- files_external: 1.24.0 (installed 1.24.0)
- files_versions: 1.25.0 (installed 1.24.0)
- photos: 5.0.0-dev.1 (installed 2.5.0)
- support: 4.0.0-dev.0 (installed 3.0.0)
- suspicious_login: 10.0.0-dev.0
- twofactor_nextcloud_notification: 6.0.0-dev.0
- twofactor_totp: 14.0.0
- user_ldap: 1.23.0 (installed 1.22.0)
Nextcloud Signing status
No errors have been found.
Nextcloud Logs
Additional info
We use S3 bucket provided by OVH. Maybe not fast as aws s3.
In the upload code, objectExists() verification happens immediately after writing, but object storage has latency.
Maybe add retry mechanism or make validation optional for object storage backends.
I've temporarily resolved this issue by removing/disabling the objectExists() validation check:
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start in lib/private/Files/ObjectStore/ObjectStoreStorage.php around lines 556-567, where objectExists() is checked after writing, and trace the upload path for object storage backends. Reproduce the intermittent failure with the reported S3/OVH setup and determine how validation should handle delayed visibility; done means uploads no longer fail incorrectly while object verification remains appropriately covered.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- php
- Domain
- backend, cloud
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Mostly clear
- Newbie friendliness
- 35/100