nextcloud / nextcloud/server

Storage usage excludes files successfully uploaded before an interrupted folder upload

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0. Needs triage 31-feedback bug feature: dav feature: files
Dominant language
PHP
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Description

⚠️ This issue respects the following points: ⚠️
Bug description

Hello,
when a network error happens when uploading multiple large folders to my Nextcloud, the calculated usage of my account would not reflect that of what's really currently in my share. The caculated usage would not count the files that do have been uploaded successfully in the folder.
The folder that I'd have wanted to upload would still say pending in place where the total size should have been:
Image
The subfolders that were uploaded correctly would report the right file size, but they are not added to the total accounts usage:
Image

This state does not change, until I do a full file rescan with

./occ files:scan --all

Steps to reproduce
  1. Upload large folder with a bunch of subfolders
  2. Trigger a network breakdown so the upload cancels or nextcloud freezes
Expected behavior

After each successful upload, the usage of my account is added by the file that finished uploading.

Nextcloud Server version

31

Operating system

Debian/Ubuntu

PHP engine version

Other

Web server

Nginx

Database engine version

PostgreSQL

Is this bug present after an update or on a fresh install?

None

Are you using the Nextcloud Server Encryption module?

Encryption is Enabled

What user-backends are you using?
  • Default user-backend (database)
  • LDAP/ Active Directory
  • SSO - SAML
  • Other
Configuration report
{
    "system": {
        "htaccess.RewriteBase": "\/",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "memcache.local": "\\OC\\Memcache\\APCu",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 6379
        },
        "apps_paths": [
            {
                "path": "\/var\/www\/html\/apps",
                "url": "\/apps",
                "writable": false
            },
            {
                "path": "\/var\/www\/html\/custom_apps",
                "url": "\/custom_apps",
                "writable": true
            }
        ],
        "default_phone_region": "DE",
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "***REMOVED SENSITIVE VALUE***",
            "***REMOVED SENSITIVE VALUE***"
        ],
        "trusted_proxies": "***REMOVED SENSITIVE VALUE***",
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "pgsql",
        "version": "31.0.7.1",
        "overwrite.cli.url": "***REMOVED SENSITIVE VALUE***",
        "overwritehost": "***REMOVED SENSITIVE VALUE***",
        "overwriteprotocol": "https",
        "forwarded_for_headers": [
            "HTTP_X_FORWARDED_FOR"
        ],
        "maintenance_window_start": 3,
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": 5432,
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "remember_login_cookie_lifetime": 1296000,
        "login_form_autocomplete": false,
        "installed": true,
        "maintenance": false,
        "mail_smtpmode": "smtp",
        "mail_sendmailmode": "smtp",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "465",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtptimeout": 30,
        "mail_smtpauth": true,
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpsecure": "ssl",
        "upgrade.disable-web": true,
        "loglevel": 2
    }
}
List of activated Apps
- activity: 4.0.0
  - app_api: 5.0.2
  - bruteforcesettings: 4.0.0
  - circles: 31.0.0
  - cloud_federation_api: 1.14.0
  - comments: 1.21.0
  - contactsinteraction: 1.12.0
  - dashboard: 7.11.0
  - dav: 1.33.0
  - encryption: 2.19.0
  - end_to_end_encryption: 1.17.0
  - federatedfilesharing: 1.21.0
  - federation: 1.21.0
  - files: 2.3.1
  - files_downloadlimit: 4.0.0
  - files_pdfviewer: 4.0.0
  - files_reminders: 1.4.0
  - files_sharing: 1.23.1
  - files_trashbin: 1.21.0
  - files_versions: 1.24.0
  - firstrunwizard: 4.0.0
  - logreader: 4.0.0
  - lookup_server_connector: 1.19.0
  - nextcloud_announcements: 3.0.0
  - notifications: 4.0.0
  - oauth2: 1.19.1
  - password_policy: 3.0.0
  - photos: 4.0.0
  - privacy: 3.0.0
  - profile: 1.0.0
  - provisioning_api: 1.21.0
  - recommendations: 4.0.0
  - related_resources: 2.0.0
  - serverinfo: 3.0.0
  - settings: 1.14.0
  - sharebymail: 1.21.0
  - support: 3.0.0
  - survey_client: 3.0.0
  - systemtags: 1.21.1
  - text: 5.0.0
  - theming: 2.6.1
  - twofactor_backupcodes: 1.20.0
  - updatenotification: 1.21.0
  - user_status: 1.11.0
  - viewer: 4.0.0
  - weather_status: 1.11.0
  - webhook_listeners: 1.2.0
  - workflowengine: 2.13.0
Disabled:
  - admin_audit: 1.21.0
  - files_external: 1.23.0
  - suspicious_login: 9.0.1
  - twofactor_nextcloud_notification: 5.0.0
  - twofactor_totp: 13.0.0-dev.0
  - user_ldap: 1.22.0
Nextcloud Signing status
No errors have been found.
Nextcloud Logs

Additional info

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

No source files or tests are named. Start by reproducing an interrupted folder upload, compare account usage with the contents shown in the uploaded subfolders, and use ./occ files:scan --all as the comparison point. Done means successfully uploaded files are included in account usage immediately after the interruption without requiring a full rescan.

Written by the indexing model from the issue text.

Assessment

Tech stack
php, postgresql
Domain
backend, database
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
38/100

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