Storage usage excludes files successfully uploaded before an interrupted folder upload
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- Dominant language
- PHP
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Description
⚠️ This issue respects the following points: ⚠️
- This is a bug, not a question or a configuration/webserver/proxy issue.
- This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
- Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
- I agree to follow Nextcloud's Code of Conduct.
Bug description
Hello,
when a network error happens when uploading multiple large folders to my Nextcloud, the calculated usage of my account would not reflect that of what's really currently in my share. The caculated usage would not count the files that do have been uploaded successfully in the folder.
The folder that I'd have wanted to upload would still say pending in place where the total size should have been:
The subfolders that were uploaded correctly would report the right file size, but they are not added to the total accounts usage:
This state does not change, until I do a full file rescan with
./occ files:scan --all
Steps to reproduce
- Upload large folder with a bunch of subfolders
- Trigger a network breakdown so the upload cancels or nextcloud freezes
Expected behavior
After each successful upload, the usage of my account is added by the file that finished uploading.
Nextcloud Server version
31
Operating system
Debian/Ubuntu
PHP engine version
Other
Web server
Nginx
Database engine version
PostgreSQL
Is this bug present after an update or on a fresh install?
None
Are you using the Nextcloud Server Encryption module?
Encryption is Enabled
What user-backends are you using?
- Default user-backend (database)
- LDAP/ Active Directory
- SSO - SAML
- Other
Configuration report
{
"system": {
"htaccess.RewriteBase": "\/",
"memcache.locking": "\\OC\\Memcache\\Redis",
"memcache.local": "\\OC\\Memcache\\APCu",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": 6379
},
"apps_paths": [
{
"path": "\/var\/www\/html\/apps",
"url": "\/apps",
"writable": false
},
{
"path": "\/var\/www\/html\/custom_apps",
"url": "\/custom_apps",
"writable": true
}
],
"default_phone_region": "DE",
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"***REMOVED SENSITIVE VALUE***",
"***REMOVED SENSITIVE VALUE***"
],
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "pgsql",
"version": "31.0.7.1",
"overwrite.cli.url": "***REMOVED SENSITIVE VALUE***",
"overwritehost": "***REMOVED SENSITIVE VALUE***",
"overwriteprotocol": "https",
"forwarded_for_headers": [
"HTTP_X_FORWARDED_FOR"
],
"maintenance_window_start": 3,
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": 5432,
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"remember_login_cookie_lifetime": 1296000,
"login_form_autocomplete": false,
"installed": true,
"maintenance": false,
"mail_smtpmode": "smtp",
"mail_sendmailmode": "smtp",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "465",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtptimeout": 30,
"mail_smtpauth": true,
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"mail_smtpsecure": "ssl",
"upgrade.disable-web": true,
"loglevel": 2
}
}
List of activated Apps
- activity: 4.0.0
- app_api: 5.0.2
- bruteforcesettings: 4.0.0
- circles: 31.0.0
- cloud_federation_api: 1.14.0
- comments: 1.21.0
- contactsinteraction: 1.12.0
- dashboard: 7.11.0
- dav: 1.33.0
- encryption: 2.19.0
- end_to_end_encryption: 1.17.0
- federatedfilesharing: 1.21.0
- federation: 1.21.0
- files: 2.3.1
- files_downloadlimit: 4.0.0
- files_pdfviewer: 4.0.0
- files_reminders: 1.4.0
- files_sharing: 1.23.1
- files_trashbin: 1.21.0
- files_versions: 1.24.0
- firstrunwizard: 4.0.0
- logreader: 4.0.0
- lookup_server_connector: 1.19.0
- nextcloud_announcements: 3.0.0
- notifications: 4.0.0
- oauth2: 1.19.1
- password_policy: 3.0.0
- photos: 4.0.0
- privacy: 3.0.0
- profile: 1.0.0
- provisioning_api: 1.21.0
- recommendations: 4.0.0
- related_resources: 2.0.0
- serverinfo: 3.0.0
- settings: 1.14.0
- sharebymail: 1.21.0
- support: 3.0.0
- survey_client: 3.0.0
- systemtags: 1.21.1
- text: 5.0.0
- theming: 2.6.1
- twofactor_backupcodes: 1.20.0
- updatenotification: 1.21.0
- user_status: 1.11.0
- viewer: 4.0.0
- weather_status: 1.11.0
- webhook_listeners: 1.2.0
- workflowengine: 2.13.0
Disabled:
- admin_audit: 1.21.0
- files_external: 1.23.0
- suspicious_login: 9.0.1
- twofactor_nextcloud_notification: 5.0.0
- twofactor_totp: 13.0.0-dev.0
- user_ldap: 1.22.0
Nextcloud Signing status
No errors have been found.
Nextcloud Logs
Additional info
No response
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
No source files or tests are named. Start by reproducing an interrupted folder upload, compare account usage with the contents shown in the uploaded subfolders, and use ./occ files:scan --all as the comparison point. Done means successfully uploaded files are included in account usage immediately after the interruption without requiring a full rescan.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- php, postgresql
- Domain
- backend, database
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Mostly clear
- Newbie friendliness
- 38/100