nextcloud / nextcloud/server

[Bug]: OpenAI Backend goes down, so does nextcloud.

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#49,356 2 comments 1 reaction 0 assignees View on GitHub

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0. Needs triage 30-feedback bug feature: TaskProcessing
Dominant language
PHP
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Description

⚠️ This issue respects the following points: ⚠️
Bug description

I've searched (briefly) but am not sure if I searched hard enough. Also, if this is the wrong place for the bug report, please transfer it.

When using an OpenAI compatible backend (locally hosted on a separate LAN server), if it goes down the nextcloud instance stops working.

Steps to reproduce
  1. Install a OpenAI local LLM

  2. Watch nextcloud stop working when that OpenAI backend goes down

Expected behavior

Nextcloud continues to run with reduced functions (I.E. AI functions dont work).

Nextcloud Server version

30

Operating system

Debian/Ubuntu

PHP engine version

PHP 8.2

Web server

Nginx

Database engine version

PostgreSQL

Is this bug present after an update or on a fresh install?

Fresh Nextcloud Server install

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

What user-backends are you using?
  • Default user-backend (database)
  • LDAP/ Active Directory
  • SSO - SAML
  • Other
Configuration report

List of activated Apps

Nextcloud Signing status

Nextcloud Logs

Additional info

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

The report names no files, tests, or entry points. Start by reproducing the failure with the local OpenAI-compatible backend unavailable and collect the relevant Nextcloud logs; done means the server continues running while only AI functions become unavailable.

Written by the indexing model from the issue text.

Assessment

Tech stack
php
Domain
ai, backend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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