nextcloud / nextcloud/server

[Bug]: User username still has unscanned files after running background scan, background scan might be stopped prematurely

Open
#43,557 29 comments 5 reactions 0 assignees View on GitHub

Nobody has claimed this yet.

0. Needs triage 27-feedback bug feature: filesystem needs review
Dominant language
PHP
Stars
36.9k
Forks
5.2k
Avg merge
2d 3h
Merged PRs (30d)
713

Description

⚠️ This issue respects the following points: ⚠️
Bug description

Hi! I am constantly getting warning message for one of users (out of 25):
User username still has unscanned files after running background scan, background scan might be stopped prematurely
And this happens once per an hour.

Steps to reproduce
  1. Just observ in logs the warning message User username still has unscanned files after running background scan, background scan might be stopped prematurely
Expected behavior

No warning message or more explanation added.

Installation method

Community Web installer on a VPS or web space

Nextcloud Server version

27

Operating system

Debian/Ubuntu

PHP engine version

PHP 8.2

Web server

Apache (supported)

Database engine version

MariaDB

Is this bug present after an update or on a fresh install?

None

Are you using the Nextcloud Server Encryption module?

None

What user-backends are you using?
  • Default user-backend (database)
  • LDAP/ Active Directory
  • SSO - SAML
  • Other
Configuration report

No response

List of activated Apps

No response

Nextcloud Signing status

No response

Nextcloud Logs

No response

Additional info

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by locating the warning text in the Nextcloud Server code and trace the background scan path that emits it. Reproduce the hourly warning with the reported Nextcloud 27, PHP 8.2, Apache, and MariaDB setup while collecting logs; done means the scan completes reliably or the warning explains the actionable cause. The issue provides no named files or tests.

Written by the indexing model from the issue text.

Assessment

Tech stack
php
Domain
backend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.