nextcloud / nextcloud/server

[Bug]: InvalidTokenException Token does not exist: token does not exist Renewing session token failed: Token does not exist: token does not exist

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0. Needs triage 28-feedback bug feature: authentication needs review
Dominant language
PHP
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Description

⚠️ This issue respects the following points: ⚠️
Bug description

Getting this error on NC 28.0.2 RC5

Steps to reproduce
  1. Access server via web
Expected behavior

Should not see this error

Installation method

Community Manual installation with Archive

Nextcloud Server version

28

Operating system

Debian/Ubuntu

PHP engine version

PHP 8.3

Web server

Apache (supported)

Database engine version

MariaDB

Is this bug present after an update or on a fresh install?

Upgraded to a MAJOR version (ex. 22 to 23)

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

What user-backends are you using?
  • Default user-backend (database)
  • LDAP/ Active Directory
  • SSO - SAML
  • Other
Configuration report
root@nextcloud:~# sudo -u www-data php /var/www/nextcloud/occ config:list system
{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "REMOVED SENSITIVE VALUE"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "28.0.2.4",
        "overwrite.cli.url": "REMOVED SENSITIVE VALUE",
        "htaccess.RewriteBase": "\/",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "simpleSignUpLink.shown": false,
        "skeletondirectory": "",
        "default_locale": "en_US",
        "default_phone_region": "US",
        "allow_local_remote_servers": true,
        "ffmpeg": "\/usr\/bin\/ffmpeg",
        "preview_max_memory": 1280,
        "enabledPreviewProviders": [
            "OC\\Preview\\TXT",
            "OC\\Preview\\MarkDown",
            "OC\\Preview\\PDF",
            "OC\\Preview\\Image",
            "OC\\Preview\\Photoshop",
            "OC\\Preview\\TIFF",
            "OC\\Preview\\SVG",
            "OC\\Preview\\Font",
            "OC\\Preview\\MP3",
            "OC\\Preview\\Movie",
            "OC\\Preview\\MKV",
            "OC\\Preview\\MP4",
            "OC\\Preview\\AVI",
            "OC\\Preview\\MOV",
            "OC\\Preview\\HEIC",
            "OC\\Preview\\OpenDocument",
            "OC\\Preview\\MSOfficeDoc"
        ],
        "mail_smtpmode": "smtp",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_sendmailmode": "smtp",
        "mail_smtpport": "587",
        "mail_smtpauthtype": "LOGIN",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "log.condition": {
            "apps": [
                "admin_audit"
            ]
        },
        "loglevel": 2,
        "logtimezone": "America\/Chicago",
        "memcache.local": "\\OC\\Memcache\\APCu",
        "memcache.distributed": "\\OC\\Memcache\\Redis",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 6379
        },
        "trusted_proxies": "***REMOVED SENSITIVE VALUE***",
        "maintenance": false,
        "maintenance_window_start": 1,
        "twofactor_enforced": "true",
        "twofactor_enforced_groups": [],
        "twofactor_enforced_excluded_groups": [],
        "theme": "",
        "mail_smtpauth": 1,
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "updater.release.channel": "stable",
        "memories.exiftool": "\/var\/www\/nextcloud\/apps\/memories\/bin-ext\/exiftool-amd64-glibc",
        "memories.vod.path": "\/var\/www\/nextcloud\/apps\/memories\/bin-ext\/go-vod-amd64",
        "memories.vod.ffmpeg": "\/usr\/bin\/ffmpeg",
        "memories.vod.ffprobe": "\/usr\/bin\/ffprobe",
        "memories.gis_type": 1,
        "defaultapp": "dashboard,files,memories",
        "updater.secret": "***REMOVED SENSITIVE VALUE***"
    }
}
List of activated Apps
Enabled:
  - activity: 2.20.0
  - admin_audit: 1.18.0
  - bruteforcesettings: 2.8.0
  - cloud_federation_api: 1.11.0
  - comments: 1.18.0
  - contactsinteraction: 1.9.0
  - dashboard: 7.8.0
  - dav: 1.29.1
  - federatedfilesharing: 1.18.0
  - federation: 1.18.0
  - files: 2.0.0
  - files_external: 1.20.0
  - files_pdfviewer: 2.9.0
  - files_reminders: 1.1.0
  - files_sharing: 1.20.0
  - files_trashbin: 1.18.0
  - files_versions: 1.21.0
  - firstrunwizard: 2.17.0
  - impersonate: 1.15.0
  - integration_youtube: 0.1.5
  - logreader: 2.13.0
  - lookup_server_connector: 1.16.0
  - memories: 6.2.2
  - nextcloud_announcements: 1.17.0
  - notifications: 2.16.0
  - notify_push: 0.6.8
  - oauth2: 1.16.3
  - password_policy: 1.18.0
  - photos: 2.4.0
  - previewgenerator: 5.4.0
  - privacy: 1.12.0
  - provisioning_api: 1.18.0
  - recognize: 6.1.0-beta.2
  - recommendations: 2.0.0
  - related_resources: 1.3.0
  - richdocuments: 8.3.1
  - sendent: 2.0.5
  - serverinfo: 1.18.0
  - settings: 1.10.1
  - sharebymail: 1.18.0
  - spreed: 18.0.2
  - support: 1.11.0
  - survey_client: 1.16.0
  - suspicious_login: 6.0.0
  - systemtags: 1.18.0
  - text: 3.9.1
  - theming: 2.3.0
  - theming_customcss: 1.15.0
  - twofactor_admin: 4.4.0
  - twofactor_backupcodes: 1.17.0
  - twofactor_email: 2.7.4
  - twofactor_nextcloud_notification: 3.8.0
  - twofactor_totp: 10.0.0-beta.2
  - updatenotification: 1.18.0
  - user_status: 1.8.1
  - viewer: 2.2.0
  - weather_status: 1.8.0
  - workflowengine: 2.10.0
Disabled:
  - circles: 28.0.0-dev (installed 27.0.1)
  - encryption: 2.16.0
  - user_ldap: 1.19.0
Nextcloud Signing status

No response

Nextcloud Logs
{"reqId":"cK33uNpbMOruhKG2c4uq","level":3,"time":"2024-01-30T09:15:40-06:00","remoteAddr":"10.241.202.1","user":"--","app":"core","method":"GET","url":"/","message":"Renewing session token failed: Token does not exist: token does not exist","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:122.0) Gecko/20100101 Firefox/122.0","version":"28.0.2.4","exception":{"Exception":"OC\\Authentication\\Exceptions\\InvalidTokenException","Message":"Token does not exist: token does not exist","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/private/Authentication/Token/PublicKeyTokenProvider.php","line":226,"function":"getToken","class":"OC\\Authentication\\Token\\PublicKeyTokenProvider","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/public/AppFramework/Db/TTransactional.php","line":63,"function":"OC\\Authentication\\Token\\{closure}","class":"OC\\Authentication\\Token\\PublicKeyTokenProvider","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/private/Authentication/Token/PublicKeyTokenProvider.php","line":225,"function":"atomic","class":"OC\\Authentication\\Token\\PublicKeyTokenProvider","type":"->"},{"file":"/var/www/nextcloud/lib/private/Authentication/Token/Manager.php","line":172,"function":"renewSessionToken","class":"OC\\Authentication\\Token\\PublicKeyTokenProvider","type":"->"},{"file":"/var/www/nextcloud/lib/private/User/Session.php","line":929,"function":"renewSessionToken","class":"OC\\Authentication\\Token\\Manager","type":"->"},{"file":"/var/www/nextcloud/lib/base.php","line":1151,"function":"loginWithCookie","class":"OC\\User\\Session","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/base.php","line":1058,"function":"handleLogin","class":"OC","type":"::"},{"file":"/var/www/nextcloud/index.php","line":39,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/nextcloud/lib/private/Authentication/Token/PublicKeyTokenProvider.php","Line":178,"Previous":{"Exception":"OCP\\AppFramework\\Db\\DoesNotExistException","Message":"token does not exist","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/private/Authentication/Token/PublicKeyTokenProvider.php","line":169,"function":"getToken","class":"OC\\Authentication\\Token\\PublicKeyTokenMapper","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/private/Authentication/Token/PublicKeyTokenProvider.php","line":226,"function":"getToken","class":"OC\\Authentication\\Token\\PublicKeyTokenProvider","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/public/AppFramework/Db/TTransactional.php","line":63,"function":"OC\\Authentication\\Token\\{closure}","class":"OC\\Authentication\\Token\\PublicKeyTokenProvider","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/private/Authentication/Token/PublicKeyTokenProvider.php","line":225,"function":"atomic","class":"OC\\Authentication\\Token\\PublicKeyTokenProvider","type":"->"},{"file":"/var/www/nextcloud/lib/private/Authentication/Token/Manager.php","line":172,"function":"renewSessionToken","class":"OC\\Authentication\\Token\\PublicKeyTokenProvider","type":"->"},{"file":"/var/www/nextcloud/lib/private/User/Session.php","line":929,"function":"renewSessionToken","class":"OC\\Authentication\\Token\\Manager","type":"->"},{"file":"/var/www/nextcloud/lib/base.php","line":1151,"function":"loginWithCookie","class":"OC\\User\\Session","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/base.php","line":1058,"function":"handleLogin","class":"OC","type":"::"},{"file":"/var/www/nextcloud/index.php","line":39,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/nextcloud/lib/private/Authentication/Token/PublicKeyTokenMapper.php","Line":98},"message":"Renewing session token failed: Token does not exist: token does not exist","user":"axheli","exception":[],"CustomMessage":"Renewing session token failed: Token does not exist: token does not exist"},"id":"65b912d479636"}
Additional info

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start with lib/private/Authentication/Token/PublicKeyTokenProvider.php, especially the token lookup and renewal lines shown in the trace, then follow PublicKeyTokenMapper.php and the session-login calls in lib/private/User/Session.php. Reproduce the web login on the reported Nextcloud 28 setup and determine the expected handling when the session token is missing; done means the reported renewal error no longer appears during access.

Written by the indexing model from the issue text.

Assessment

Tech stack
php
Domain
authentication, backend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Quiet
Clarity
Needs clarification
Newbie friendliness
42/100

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