Error NotPermittedException Cannot delete the video part of a Live Photo

⚠️ This issue respects the following points: ⚠️

• This is a bug, not a question or a configuration/webserver/proxy issue.
• This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
• Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
• I agree to follow Nextcloud's Code of Conduct.

Bug description

Noticed when selecting the .jpg and .mov files and deleting them throws an error below.

Steps to reproduce

1. File Live Photo files and delete them.

Expected behavior

Should not throw error

Installation method

Community Manual installation with Archive

Nextcloud Server version

28

Operating system

Debian/Ubuntu

PHP engine version

PHP 8.2

Web server

Apache (supported)

Database engine version

MariaDB

Is this bug present after an update or on a fresh install?

Upgraded to a MAJOR version (ex. 22 to 23)

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

What user-backends are you using?

• Default user-backend (database)
• LDAP/ Active Directory
• SSO - SAML
• Other

Configuration report

No response

List of activated Apps

No response

Nextcloud Signing status

No response

Nextcloud Logs

{"reqId":"hoAwhjOeHwT9182DyDlv","level":3,"time":"2023-12-13T08:13:07-06:00","remoteAddr":"10.8.0.6","user":"admin","app":"no app in context","method":"DELETE","url":"/remote.php/dav/files/admin/Photos/2023/23-12-10%2020-04-14%200042.mov","message":"Exception thrown: OCP\\Files\\NotPermittedException","userAgent":"Mozilla/5.0 (iPhone; CPU iPhone OS 17_1_2 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/17.1.2 Mobile/15E148 Safari/604.1","version":"28.0.0.11","exception":{"Exception":"OCP\\Files\\NotPermittedException","Message":"Cannot delete the video part of a live photo","Code":0,"Trace":[{"file":"/var/www/nextcloud/apps/files/lib/Listener/SyncLivePhotosListener.php","line":86,"function":"handleDeletion","class":"OCA\\Files\\Listener\\SyncLivePhotosListener","type":"->"},{"file":"/var/www/nextcloud/lib/private/EventDispatcher/ServiceEventListener.php","line":86,"function":"handle","class":"OCA\\Files\\Listener\\SyncLivePhotosListener","type":"->"},{"file":"/var/www/nextcloud/3rdparty/symfony/event-dispatcher/EventDispatcher.php","line":230,"function":"__invoke","class":"OC\\EventDispatcher\\ServiceEventListener","type":"->"},{"file":"/var/www/nextcloud/3rdparty/symfony/event-dispatcher/EventDispatcher.php","line":59,"function":"callListeners","class":"Symfony\\Component\\EventDispatcher\\EventDispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/EventDispatcher/EventDispatcher.php","line":94,"function":"dispatch","class":"Symfony\\Component\\EventDispatcher\\EventDispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/EventDispatcher/EventDispatcher.php","line":106,"function":"dispatch","class":"OC\\EventDispatcher\\EventDispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Node/HookConnector.php","line":137,"function":"dispatchTyped","class":"OC\\EventDispatcher\\EventDispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/legacy/OC_Hook.php","line":105,"function":"delete","class":"OC\\Files\\Node\\HookConnector","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":1270,"function":"emit","class":"OC_Hook","type":"::"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":1144,"function":"runHooks","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":702,"function":"basicOperation","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/Connector/Sabre/File.php","line":543,"function":"unlink","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Tree.php","line":185,"function":"delete","class":"OCA\\DAV\\Connector\\Sabre\\File","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":281,"function":"delete","class":"Sabre\\DAV\\Tree","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpDelete","class":"Sabre\\DAV\\CorePlugin","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/Server.php","line":370,"function":"exec","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/remote.php","line":172,"args":["/var/www/nextcloud/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/var/www/nextcloud/apps/files/lib/Listener/SyncLivePhotosListener.php","Line":155,"CustomMessage":"Exception thrown: OCP\\Files\\NotPermittedException"},"id":"6579bc5e2d7f6"}

{"reqId":"dmwl6XAOwGpGsWQsbniA","level":3,"time":"2023-12-13T08:13:00-06:00","remoteAddr":"10.8.0.6","user":"axheli","app":"no app in context","method":"DELETE","url":"/remote.php/dav/files/axheli/Photos/202323-12-10%2020-04-14%200042.jpg","message":"Exception thrown: OCP\\Lock\\LockedException","userAgent":"Mozilla/5.0 (iPhone; CPU iPhone OS 17_1_2 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/17.1.2 Mobile/15E148 Safari/604.1","version":"28.0.0.11","exception":{"Exception":"OCP\\Lock\\LockedException","Message":"\"Photos/2023/23-12-12 14-25-29 0043.mov\" is locked, existing lock on file: 2 shared locks","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":1150,"function":"changeLock","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":702,"function":"basicOperation","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Node/File.php","line":133,"function":"unlink","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/nextcloud/apps/files/lib/Listener/SyncLivePhotosListener.php","line":160,"function":"delete","class":"OC\\Files\\Node\\File","type":"->"},{"file":"/var/www/nextcloud/apps/files/lib/Listener/SyncLivePhotosListener.php","line":86,"function":"handleDeletion","class":"OCA\\Files\\Listener\\SyncLivePhotosListener","type":"->"},{"file":"/var/www/nextcloud/lib/private/EventDispatcher/ServiceEventListener.php","line":86,"function":"handle","class":"OCA\\Files\\Listener\\SyncLivePhotosListener","type":"->"},{"file":"/var/www/nextcloud/3rdparty/symfony/event-dispatcher/EventDispatcher.php","line":230,"function":"__invoke","class":"OC\\EventDispatcher\\ServiceEventListener","type":"->"},{"file":"/var/www/nextcloud/3rdparty/symfony/event-dispatcher/EventDispatcher.php","line":59,"function":"callListeners","class":"Symfony\\Component\\EventDispatcher\\EventDispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/EventDispatcher/EventDispatcher.php","line":94,"function":"dispatch","class":"Symfony\\Component\\EventDispatcher\\EventDispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/EventDispatcher/EventDispatcher.php","line":106,"function":"dispatch","class":"OC\\EventDispatcher\\EventDispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Node/HookConnector.php","line":137,"function":"dispatchTyped","class":"OC\\EventDispatcher\\EventDispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/legacy/OC_Hook.php","line":105,"function":"delete","class":"OC\\Files\\Node\\HookConnector","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":1270,"function":"emit","class":"OC_Hook","type":"::"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":1144,"function":"runHooks","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":702,"function":"basicOperation","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/Connector/Sabre/File.php","line":543,"function":"unlink","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Tree.php","line":185,"function":"delete","class":"OCA\\DAV\\Connector\\Sabre\\File","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":281,"function":"delete","class":"Sabre\\DAV\\Tree","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpDelete","class":"Sabre\\DAV\\CorePlugin","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/Server.php","line":370,"function":"exec","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/remote.php","line":172,"args":["/var/www/nextcloud/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/var/www/nextcloud/lib/private/Files/View.php","Line":1984,"Previous":{"Exception":"OCP\\Lock\\LockedException","Message":"\"files/ad8767caa395dbac347206d90b3c38da\"(\"files/Photos/2023/23-12-12 14-25-29 0043.mov\") is locked, existing lock on file: 2 shared locks","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php","line":629,"function":"changeLock","class":"OC\\Files\\Storage\\Common","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php","line":629,"function":"changeLock","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":1975,"function":"changeLock","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":1150,"function":"changeLock","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":702,"function":"basicOperation","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Node/File.php","line":133,"function":"unlink","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/nextcloud/apps/files/lib/Listener/SyncLivePhotosListener.php","line":160,"function":"delete","class":"OC\\Files\\Node\\File","type":"->"},{"file":"/var/www/nextcloud/apps/files/lib/Listener/SyncLivePhotosListener.php","line":86,"function":"handleDeletion","class":"OCA\\Files\\Listener\\SyncLivePhotosListener","type":"->"},{"file":"/var/www/nextcloud/lib/private/EventDispatcher/ServiceEventListener.php","line":86,"function":"handle","class":"OCA\\Files\\Listener\\SyncLivePhotosListener","type":"->"},{"file":"/var/www/nextcloud/3rdparty/symfony/event-dispatcher/EventDispatcher.php","line":230,"function":"__invoke","class":"OC\\EventDispatcher\\ServiceEventListener","type":"->"},{"file":"/var/www/nextcloud/3rdparty/symfony/event-dispatcher/EventDispatcher.php","line":59,"function":"callListeners","class":"Symfony\\Component\\EventDispatcher\\EventDispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/EventDispatcher/EventDispatcher.php","line":94,"function":"dispatch","class":"Symfony\\Component\\EventDispatcher\\EventDispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/EventDispatcher/EventDispatcher.php","line":106,"function":"dispatch","class":"OC\\EventDispatcher\\EventDispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Node/HookConnector.php","line":137,"function":"dispatchTyped","class":"OC\\EventDispatcher\\EventDispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/legacy/OC_Hook.php","line":105,"function":"delete","class":"OC\\Files\\Node\\HookConnector","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":1270,"function":"emit","class":"OC_Hook","type":"::"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":1144,"function":"runHooks","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":702,"function":"basicOperation","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/Connector/Sabre/File.php","line":543,"function":"unlink","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Tree.php","line":185,"function":"delete","class":"OCA\\DAV\\Connector\\Sabre\\File","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":281,"function":"delete","class":"Sabre\\DAV\\Tree","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpDelete","class":"Sabre\\DAV\\CorePlugin","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/Server.php","line":370,"function":"exec","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/remote.php","line":172,"args":["/var/www/nextcloud/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/var/www/nextcloud/lib/private/Files/Storage/Common.php","Line":833,"Previous":{"Exception":"OCP\\Lock\\LockedException","Message":"\"files/ad8767caa395dbac347206d90b3c38da\" is locked, existing lock on file: 2 shared locks","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/private/Files/Storage/Common.php","line":831,"function":"changeLock","class":"OC\\Lock\\MemcacheLockingProvider","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php","line":629,"function":"changeLock","class":"OC\\Files\\Storage\\Common","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php","line":629,"function":"changeLock","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":1975,"function":"changeLock","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":1150,"function":"changeLock","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":702,"function":"basicOperation","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Node/File.php","line":133,"function":"unlink","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/nextcloud/apps/files/lib/Listener/SyncLivePhotosListener.php","line":160,"function":"delete","class":"OC\\Files\\Node\\File","type":"->"},{"file":"/var/www/nextcloud/apps/files/lib/Listener/SyncLivePhotosListener.php","line":86,"function":"handleDeletion","class":"OCA\\Files\\Listener\\SyncLivePhotosListener","type":"->"},{"file":"/var/www/nextcloud/lib/private/EventDispatcher/ServiceEventListener.php","line":86,"function":"handle","class":"OCA\\Files\\Listener\\SyncLivePhotosListener","type":"->"},{"file":"/var/www/nextcloud/3rdparty/symfony/event-dispatcher/EventDispatcher.php","line":230,"function":"__invoke","class":"OC\\EventDispatcher\\ServiceEventListener","type":"->"},{"file":"/var/www/nextcloud/3rdparty/symfony/event-dispatcher/EventDispatcher.php","line":59,"function":"callListeners","class":"Symfony\\Component\\EventDispatcher\\EventDispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/EventDispatcher/EventDispatcher.php","line":94,"function":"dispatch","class":"Symfony\\Component\\EventDispatcher\\EventDispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/EventDispatcher/EventDispatcher.php","line":106,"function":"dispatch","class":"OC\\EventDispatcher\\EventDispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Node/HookConnector.php","line":137,"function":"dispatchTyped","class":"OC\\EventDispatcher\\EventDispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/legacy/OC_Hook.php","line":105,"function":"delete","class":"OC\\Files\\Node\\HookConnector","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":1270,"function":"emit","class":"OC_Hook","type":"::"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":1144,"function":"runHooks","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":702,"function":"basicOperation","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/Connector/Sabre/File.php","line":543,"function":"unlink","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Tree.php","line":185,"function":"delete","class":"OCA\\DAV\\Connector\\Sabre\\File","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":281,"function":"delete","class":"Sabre\\DAV\\Tree","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpDelete","class":"Sabre\\DAV\\CorePlugin","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/Server.php","line":370,"function":"exec","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/remote.php","line":172,"args":["/var/www/nextcloud/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/var/www/nextcloud/lib/private/Lock/MemcacheLockingProvider.php","Line":109}},"CustomMessage":"Exception thrown: OCP\\Lock\\LockedException"},"id":"6579d615ed386"}

Additional info

Also Getting File Locks when this happens bother errors come up same time

Start with apps/files/lib/Listener/SyncLivePhotosListener.php, especially handleDeletion around lines 86, 155, and 160, and reproduce deletion of the paired .jpg and .mov files. Trace how the listener handles the video part and file locks. Done means deleting both Live Photo components no longer raises NotPermittedException or leaves the operation failing.