nextcloud / nextcloud/server

[Bug]: OCP\Files\NotFoundException: /MyMusicLibrary

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0. Needs triage 26-feedback bug feature: external storage feature: filesystem
Dominant language
PHP
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Description

⚠️ This issue respects the following points: ⚠️
  • This is a bug, not a question or a configuration/webserver/proxy issue.
  • This issue is not already reported on Github (I've searched it).
  • Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
  • Nextcloud Server is running on 64bit capable CPU, PHP and OS.
  • I agree to follow Nextcloud's Code of Conduct.
Bug description
OCP\Files\NotFoundException: /{username}/files/MyMusicLibrary
at lib/private/Files/Node/Root.php line 209

                               0. .../LazyUserFolder.php line 59
                                  OC\Files\Node\Root->get("\/{username}\/files\/MyMusicLibrary... y")
                               1. .../Util.php line 281
                                  OC\Files\Node\LazyUserFolder->get("\/MyMusic ... /")
                               2. .../LibrarySettings.php line 107
                                  OCA\Music\Utility\Util::getFolderFromRelativePath(
                                    OC\Files\Node\LazyUserFolder  ... {},
                                    "\/MyMusicLibrary\ ... /"
                                  )
                               3. .../SubsonicController.php line 1104
                                  OCA\Music\Utility\LibrarySettings->getFolder("{username}")
                               4. .../SubsonicController.php line 225
                                  OCA\Music\Controller\SubsonicController->getIndexesForFolders(

                                  )
                               5. .../SubsonicController.php line 177
                                  OCA\Music\Controller\SubsonicController->getIndexes(
                                    "fold ... s"
                                  )
                               6. .../Dispatcher.php line 225
                                  OCA\Music\Controller\SubsonicController->handleRequest(
                                    "getI ... s"
                                  )
                               7. .../Dispatcher.php line 133
                                  OC\AppFramework\Http\Dispatcher->executeController(
                                    OCA\Music\Controller\SubsonicController ... {},
                                    "handleReque ... t"
                                  )
                               8. .../App.php line 172
                                  OC\AppFramework\Http\Dispatcher->dispatch(
                                    OCA\Mu ... {},
                                    "handl ... t"
                                  )
                               9. .../Route/Router.php line 298
                                  OC\AppFramework\App::main(
                                    "SubsonicController",
                                    "handleRequest",
                                    OC\AppFramework\Depend ... {},
                                    ["getIndexes.view","mu ... "]
                                  )
                              10. lib/base.php line 1030
                                  OC\Route\Router->match("\/apps\/music\/subsonic\ ... w")
                              11. index.php line 36
                                  OC::handleRequest(

/MyMusicLibrary is an external storage (files_external) of local directory

This happens most of the time, except when the directory /MyMusicLibrary has just been accessed in the Files app.

This problem is not present in 24.0.5.1, I recently upgraded to 24.0.8.2 and this is when the problem starts to happen. I now upgraded to 25.0.2.3 and the problem still persists.

Steps to reproduce
  1. Let the server be idle for a while
  2. Use any subsonic client to access my Nextcloud Music Library as I usually do.
  3. The FileNotFound exception happens.
  4. Open the music library folder (which is an external storage) in Files app in the web browser
  5. redo step 2
  6. The FileNotFound exception does not happen, and I can use my music library normally.
  7. Enjoy music for a while.
  8. The FileNotFound exception recurs.

This problem specifically affects ONLY subsonic clients, the music webapp works seamlessly as usual.

Expected behavior

It should work as in previous versions.

Installation method

Community Docker image

Operating system

Debian/Ubuntu

PHP engine version

None

Web server

Nginx

Database engine version

MySQL

Is this bug present after an update or on a fresh install?

Updated from a minor version (ex. 22.2.3 to 22.2.4)

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

What user-backends are you using?
  • Default user-backend (database)
  • LDAP/ Active Directory
  • SSO - SAML
  • Other
Configuration report
{
    "system": {
        "allow_local_remote_servers": true,
        "memcache.local": "\\OC\\Memcache\\APCu",
        "apps_paths": [
            {
                "path": "\/var\/www\/html\/apps",
                "url": "\/apps",
                "writable": false
            },
            {
                "path": "\/var\/www\/html\/custom_apps",
                "url": "\/custom_apps",
                "writable": true
            }
        ],
        "memcache.distributed": "\\OC\\Memcache\\Redis",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "overwriteprotocol": "https",
        "trashbin_retention_obligation": 30,
        "overwritehost": "***REMOVED SENSITIVE VALUE***",
        "overwrite.cli.url": "https:\/\/***REMOVED SENSITIVE VALUE***",
        "mail_smtpmode": "smtp",
        "mail_smtpsecure": "ssl",
        "mail_smtpstreamoptions": {
            "ssl": {
                "allow_self_signed": true,
                "verify_peer": false,
                "verify_peer_name": false
            }
        },
        "mail_sendmailmode": "smtp",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpauth": 1,
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "465",
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "enable_previews": true,
        "enabledPreviewProviders": {
            "0": "OC\\Preview\\TXT",
            "1": "OC\\Preview\\MarkDown",
            "2": "OC\\Preview\\OpenDocument",
            "3": "OC\\Preview\\PDF",
            "4": "OC\\Preview\\MSOffice2003",
            "5": "OC\\Preview\\MSOfficeDoc",
            "7": "OC\\Preview\\Image",
            "8": "OC\\Preview\\Photoshop",
            "9": "OC\\Preview\\TIFF",
            "10": "OC\\Preview\\SVG",
            "11": "OC\\Preview\\Font",
            "12": "OC\\Preview\\MP3",
            "13": "OC\\Preview\\Movie",
            "14": "OC\\Preview\\MKV",
            "15": "OC\\Preview\\MP4",
            "16": "OC\\Preview\\AVI",
            "17": "OC\\Preview\\HEIC",
            "18": "OC\\Preview\\BMP"
        },
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "password": "***REMOVED SENSITIVE VALUE***",
            "port": 6379
        },
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "***REMOVED SENSITIVE VALUE***"
        ],
        "trusted_proxies": "***REMOVED SENSITIVE VALUE***",
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "24.0.8.2",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "loglevel": 1,
        "ncd_disable_bt": "1",
        "ncd_yt_binary": "\/usr\/bin\/youtube-dl",
        "ncd_rpctoken": "",
        "maintenance": false,
        "app_install_overwrite": [
            "ssepush",
            "epubreader"
        ],
        "theme": "",
        "ncd_admin_settings": {
            "disallow_aria2_settings": "1"
        },
        "app.mail.verify-tls-peer": false,
        "logtimezone": "Asia\/Shanghai",
        "logfile": "\/var\/www\/html\/data\/nextcloud_logs\/nextcloud.log",
        "log_rotate_size": 104857600,
        "data-fingerprint": "6091e96366b06350ba0ec477ec934e2e"
    }
}
List of activated Apps
Enabled:
  - accessibility: 1.10.0
  - activity: 2.16.0
  - apporder: 0.15.0
  - bookmarks: 11.0.4
  - bruteforcesettings: 2.4.0
  - calendar: 3.5.4
  - cloud_federation_api: 1.7.0
  - comments: 1.14.0
  - contacts: 4.2.3
  - contactsinteraction: 1.5.0
  - cospend: 1.4.10
  - dashboard: 7.4.0
  - dav: 1.22.0
  - event_update_notification: 2.0.0
  - federatedfilesharing: 1.14.0
  - files: 1.19.0
  - files_external: 1.16.1
  - files_markdown: 2.3.6
  - files_mindmap: 0.0.27
  - files_pdfviewer: 2.5.0
  - files_retention: 1.13.2
  - files_rightclick: 1.3.0
  - files_sharing: 1.16.2
  - files_trashbin: 1.14.0
  - files_versions: 1.17.0
  - files_videoplayer: 1.13.0
  - firstrunwizard: 2.13.0
  - gpoddersync: 3.7.1
  - logreader: 2.9.0
  - lookup_server_connector: 1.12.0
  - music: 1.8.0
  - ncdownloader: 1.0.2
  - news: 20.0.0
  - notifications: 2.12.1
  - notify_push: 0.5.0
  - oauth2: 1.12.0
  - password_policy: 1.14.0
  - passwords: 2022.12.21
  - photos: 1.6.0
  - privacy: 1.8.0
  - provisioning_api: 1.14.0
  - recommendations: 1.3.0
  - richdocuments: 6.3.2
  - serverinfo: 1.14.0
  - settings: 1.6.0
  - sharebymail: 1.14.0
  - spreed: 14.0.7
  - ssepush: 0.0.6
  - systemtags: 1.14.0
  - tasks: 0.14.5
  - text: 3.5.1
  - theming: 1.15.0
  - twofactor_backupcodes: 1.13.0
  - twofactor_totp: 6.4.1
  - user_status: 1.4.0
  - viewer: 1.8.0
  - weather_status: 1.4.0
  - workflowengine: 2.6.0
Disabled:
  - admin_audit
  - circles: 22.3.0
  - encryption: 2.10.0
  - federation: 1.12.0
  - groupfolders: 12.0.2
  - imageconverter: 1.3.4
  - mail: 1.15.1
  - nextcloud_announcements: 1.11.0
  - support: 1.5.0
  - survey_client: 1.10.0
  - updatenotification: 1.12.0
  - user_ldap: 1.12.2
Nextcloud Signing status
Technical information
=====================
The following list covers which files have failed the integrity check. Please read
the previous linked documentation to learn more about the errors and how to fix
them.

Results
=======
- core
	- INVALID_HASH
		- core/js/mimetypelist.js

Raw output
==========
Array
(
    [core] => Array
        (
            [INVALID_HASH] => Array
                (
                    [core/js/mimetypelist.js] => Array
                        (
                            [expected] => 94195a260a005dac543c3f6aa504f1b28e0078297fe94a4f52f012c16c109f0323eecc9f767d6949f860dfe454625fcaf1dc56f87bb8350975d8f006bbbdf14a
                            [current] => 1b07fb272efa65a10011ed52a6e51260343c5de2a256e1ae49f180173e2b6684ccf90d1af3c19fa97c31d42914866db46e3216883ec0d6a82cec0ad5529e78b1
                        )

                )

        )

)

What's this? I've never noticed this problem.

I've done an ./occ maintenance:mimetype:update-js, Has this anything to do with this integrity failure?

Nextcloud Logs

No response

Additional info

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start with lib/private/Files/Node/Root.php line 209 and trace the calls through LazyUserFolder.php, Util.php, LibrarySettings.php, and SubsonicController.php lines 177, 225, and 1104. Reproduce the failure after the external storage has been idle, then compare it with accessing the folder in Files first. Done means Subsonic clients can access the external music library without the NotFoundException recurring.

Written by the indexing model from the issue text.

Assessment

Tech stack
php
Domain
api, backend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
38/100

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