Shared by link not found randomly in smb external
Open
Nobody has claimed this yet.
0. Needs triage
25-feedback
bug
feature: external storage
feature: ldap
needs review
- Dominant language
- PHP
- Stars
- 36.9k
- Forks
- 5.2k
- Avg merge
- 2d 3h
- Merged PRs (30d)
- 713
Description
Steps to reproduce
- Share file or directory by link
- Open link in browser
- File not found
- Some time after link is working
- Give it more time. Not found
- Working
- Not found
- etc
Expected behaviour
working link
Actual behaviour
The document could not be found on the server. Maybe the share was deleted or has expired?
Server configuration
Operating system: FreeBSD 12.3
Web server: Apache24
Database: MariaDB
PHP version: 7.4 mod_php
Nextcloud version: 22.2.3
Updated from an older Nextcloud/ownCloud or fresh install: Update
Where did you install Nextcloud from: FreeBSD ports
Signing status:
Signing status
No errors have been found.
List of activated apps:
App list
Enabled:
- bruteforcesettings: 2.2.0
- calendar: 2.3.4
- cloud_federation_api: 1.5.0
- contacts: 4.0.6
- dav: 1.19.0
- external: 3.9.0
- federatedfilesharing: 1.12.0
- files: 1.17.0
- files_external: 1.13.0
- files_rightclick: 1.1.0
- files_sharing: 1.14.0
- files_videoplayer: 1.11.0
- logreader: 2.7.0
- lookup_server_connector: 1.10.0
- mail: 1.10.5
- notes: 4.2.0
- oauth2: 1.10.0
- passwords: 2021.11.20
- photos: 1.4.0
- provisioning_api: 1.12.0
- settings: 1.4.0
- spreed: 12.1.2
- survey_client: 1.10.0
- theming: 1.13.0
- twofactor_backupcodes: 1.11.0
- user_ldap: 1.12.1
- viewer: 1.6.0
- weather_status: 1.2.0
- workflowengine: 2.4.0
Disabled:
- accessibility
- activity
- admin_audit
- circles
- comments
- contactsinteraction
- dashboard
- encryption
- federation
- files_pdfviewer
- files_trashbin
- files_versions
- firstrunwizard
- nextcloud_announcements
- notifications
- password_policy
- privacy
- rainloop
- recommendations
- serverinfo
- sharebymail
- support
- systemtags
- text
- updatenotification
- user_saml
- user_status
Nextcloud configuration:
Config report
{
"system": {
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"example.com",
],
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"version": "22.2.3.0",
"dbtype": "mysql",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"dbtableprefix": "oc_",
"installed": true,
"default_language": "en",
"default_phone_region": "RU",
"defaultapp": "files",
"knowledgebaseenabled": true,
"enable_avatars": true,
"allow_user_to_change_display_name": true,
"remember_login_cookie_lifetime": 1296000,
"session_lifetime": 86400,
"session_keepalive": true,
"token_auth_enforced": false,
"lost_password_link": "https:\/\/example.com\/ssp",
"ldapIgnoreNamingRules": false,
"maintenance": false,
"mail_smtpmode": "smtp",
"mail_smtpsecure": "tls",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtpauthtype": "PLAIN",
"mail_smtpauth": 1,
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "587",
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"htaccess.RewriteBase": "\/",
"htaccess.IgnoreFrontController": false,
"trashbin_retention_obligation": "auto",
"versions_retention_obligation": "auto",
"appcodechecker": true,
"updatechecker": true,
"updater.server.url": "https:\/\/updates.nextcloud.com\/updater_server\/",
"updater.release.channel": "stable",
"has_internet_connection": true,
"config_is_read_only": false,
"log_type": "file",
"logfile": "\/var\/log\/nextcloud\/nextcloud.log",
"loglevel": 2,
"logdateformat": "F d, Y H:i:s",
"logtimezone": "UTC",
"log_query": false,
"memcache.local": "\\OC\\Memcache\\APCu",
"memcache.distributed": "\\OC\\Memcache\\Redis",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": 0,
"dbindex": 0,
"timeout": 1.5
},
"ldapProviderFactory": "\\OCA\\User_LDAP\\LDAPProviderFactory",
"theme": "",
"instanceid": "***REMOVED SENSITIVE VALUE***",
"apps_paths": [
{
"path": "\/usr\/local\/www\/nextcloud\/apps",
"url": "\/apps",
"writable": true
},
{
"path": "\/usr\/local\/www\/nextcloud\/apps-pkg",
"url": "\/apps-pkg",
"writable": false
}
],
"overwrite.cli.url": "https:\/\/exaapmle.com",
"overwriteprotocol": "https",
"mysql.utf8mb4": true,
"app_install_overwrite": [
"rainloop",
"bruteforcesettings"
]
}
}
Are you using external storage, if yes which one: smb
Are you using encryption: no
Are you using an external user-backend, if yes which one: ActiveDirectory
LDAP configuration (delete this part if not used)
LDAP config
+-------------------------------+-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
| Configuration | |
+-------------------------------+-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
| hasMemberOfFilterSupport | 1 |
| homeFolderNamingRule | |
| lastJpegPhotoLookup | 0 |
| ldapAgentName | CN=Administrator,CN=Users,DC=example,DC=com |
| ldapAgentPassword | *** |
| ldapAttributesForGroupSearch | |
| ldapAttributesForUserSearch | |
| ldapBackupHost | dc.exaample.com |
| ldapBackupPort | 3269 |
| ldapBase | CN=Users,DC=example,DC=com |
| ldapBaseGroups | CN=Users,DC=example,DC=com |
| ldapBaseUsers | CN=Users,DC=example,DC=com
| ldapCacheTTL | 6000
| ldapConfigurationActive | 1
| ldapDefaultPPolicyDN |
| ldapDynamicGroupMemberURL |
| ldapEmailAttribute | mail
| ldapExperiencedAdmin | 0
| ldapExpertUUIDGroupAttr |
| ldapExpertUUIDUserAttr |
| ldapExpertUsernameAttr | sAMAccountName
| ldapExtStorageHomeAttribute |
| ldapGidNumber | gidNumber
| ldapGroupDisplayName | cn
| ldapGroupFilter | (&(|(objectclass=group))(|(cn=Domain Admins)(cn=Domain Users)(cn=Shared)))
| ldapGroupFilterGroups | Domain Admins;Domain Users;Shared
| ldapGroupFilterMode | 0
| ldapGroupFilterObjectclass | group
| ldapGroupMemberAssocAttr | member
| ldapHost | ldaps://dc.example.com
| ldapIgnoreNamingRules |
| ldapLoginFilter | (&(&(|(objectclass=organizationalPerson)(objectclass=person)(objectclass=top)(objectclass=user)))(|(samaccountname=%uid)(|(mailPrimaryAddress=%uid)(mail=%uid)(userPrincipalName=%uid)))) |
| ldapLoginFilterAttributes |
| ldapLoginFilterEmail | 1
| ldapLoginFilterMode | 1
| ldapLoginFilterUsername | 1
| ldapMatchingRuleInChainState | unknown
| ldapNestedGroups | 0
| ldapOverrideMainServer |
| ldapPagingSize | 500
| ldapPort | 3269
| ldapQuotaAttribute |
| ldapQuotaDefault |
| ldapTLS | 0
| ldapUserAvatarRule | default
| ldapUserDisplayName | displayname
| ldapUserDisplayName2 |
| ldapUserFilter | (&(|(objectclass=organizationalPerson)(objectclass=person)(objectclass=top)(objectclass=user)))
| ldapUserFilterGroups | Domain Admins;Domain Users;Shared
| ldapUserFilterMode | 0
| ldapUserFilterObjectclass | organizationalPerson;person;top;user
| ldapUuidGroupAttribute | auto
| ldapUuidUserAttribute | auto
| turnOffCertCheck | 1
| turnOnPasswordChange | 0
| useMemberOfToDetectMembership | 1
Client configuration
Browser: any browser
Operating system: any
Logs
Web server error log
Web server error log
No relevant records
Nextcloud log (data/nextcloud.log)
Nextcloud log
No relevant records
Browser log
Browser log
No relevant records
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
No source file, test, or entry point is identified. Start by reproducing the intermittent shared-link failure with an SMB external storage configured, then inspect the server logs and trace the shared-link lookup path. Done means links resolve consistently for the reported SMB setup and regression coverage demonstrates the behavior.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- php
- Domain
- backend
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 28/100