nextcloud / nextcloud/richdocuments

[Bug]: Code arm64 server stopped working after version 27 upgrade

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0. Needs triage bug integration: built-in code server needs info
Dominant language
JavaScript
Stars
453
Forks
147
Avg merge
14h 54m
Merged PRs (30d)
83

Description

⚠️ This issue respects the following points: ⚠️
Bug description

Code arm64 server stopped working after version 27 upgrade... worked mostly fine before

Steps to reproduce
  1. Upgrade to NC 27
  2. Try to use office document
  3. fails
Expected behavior

just open office document normally via NC

Installation method

Community Manual installation with Archive

Nextcloud Server version

27

Operating system

Debian/Ubuntu

PHP engine version

PHP 8.2

Web server

Apache (supported)

Database engine version

PostgreSQL

Is this bug present after an update or on a fresh install?

Upgraded to a MAJOR version (ex. 22 to 23)

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

What user-backends are you using?
  • Default user-backend (database)
  • LDAP/ Active Directory
  • SSO - SAML
  • Other
Configuration report
{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "xx.x"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "pgsql",
        "version": "27.0.1.2",
        "overwrite.cli.url": "https:\/\/xx.x\/nc",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "dbpersistent": true,
        "installed": true,
        "app_install_overwrite": [
            "drawio",
            "wopi",
            "richdocumentscode_arm64",
            "richdocumentscode",
            "files_mindmap",
            "appointments",
            "carnet",
            "checksum",
            "extract",
            "collectives",
            "cookbook",
            "diary",
            "duplicatefinder",
            "mediadc",
            "timetracker",
            "timemanager",
            "tables",
            "apporder",
            "impersonate",
            "health",
            "files_markdown",
            "files_accesscontrol",
            "text",
            "updatenotification",
            "files_pdfviewer",
            "notifications",
            "privacy",
            "photos",
            "logreader",
            "bookmarks_fulltextsearch",
            "maps"
        ],
        "maintenance": false,
        "memcache.local": "\\OC\\Memcache\\APCu",
        "reference_opengraph": false,
        "enable_previews": false,
        "preview_libreoffice_path": "\/usr\/bin\/libreoffice",
        "preview_max_memory": -1,
        "preview_max_filesize_image": -1,
        "enabledPreviewProviders": [
            "OC\\Preview\\PNG",
            "OC\\Preview\\JPEG",
            "OC\\Preview\\GIF",
            "OC\\Preview\\HEIC",
            "OC\\Preview\\BMP",
            "OC\\Preview\\XBitmap",
            "OC\\Preview\\MP3",
            "OC\\Preview\\TXT",
            "OC\\Preview\\MarkDown",
            "OC\\Preview\\PDF",
            "OC\\Preview\\SVG",
            "OC\\Preview\\TIFF",
            "OC\\Preview\\OpenDocument"
        ],
        "allow_local_remote_servers": true,
        "loglevel": 3,
        "has_rebuilt_cache": true,
        "theme": "",
        "updater.release.channel": "stable"
    }
}
List of activated Apps

No response

Nextcloud Signing status

No response

Nextcloud Logs

No response

Additional info

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

The report concerns the richdocumentscode_arm64 app after upgrading Nextcloud to version 27 on an arm64 Debian/Ubuntu server. Start by reproducing the failure while opening an office document and collect the missing application and server logs; done means office documents open normally after the upgrade.

Written by the indexing model from the issue text.

Assessment

Tech stack
apache, javascript, php, postgresql
Domain
backend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
20/100

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