nextcloud / nextcloud/richdocuments
[Bug]: Code arm64 server stopped working after version 27 upgrade
Nobody has claimed this yet.
- Dominant language
- JavaScript
- Stars
- 453
- Forks
- 147
- Avg merge
- 14h 54m
- Merged PRs (30d)
- 83
Description
⚠️ This issue respects the following points: ⚠️
- This is a bug, not a question or a configuration/webserver/proxy issue.
- This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
- Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
- I agree to follow Nextcloud's Code of Conduct.
Bug description
Code arm64 server stopped working after version 27 upgrade... worked mostly fine before
Steps to reproduce
- Upgrade to NC 27
- Try to use office document
- fails
Expected behavior
just open office document normally via NC
Installation method
Community Manual installation with Archive
Nextcloud Server version
27
Operating system
Debian/Ubuntu
PHP engine version
PHP 8.2
Web server
Apache (supported)
Database engine version
PostgreSQL
Is this bug present after an update or on a fresh install?
Upgraded to a MAJOR version (ex. 22 to 23)
Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
What user-backends are you using?
- Default user-backend (database)
- LDAP/ Active Directory
- SSO - SAML
- Other
Configuration report
{
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"xx.x"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "pgsql",
"version": "27.0.1.2",
"overwrite.cli.url": "https:\/\/xx.x\/nc",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"dbpersistent": true,
"installed": true,
"app_install_overwrite": [
"drawio",
"wopi",
"richdocumentscode_arm64",
"richdocumentscode",
"files_mindmap",
"appointments",
"carnet",
"checksum",
"extract",
"collectives",
"cookbook",
"diary",
"duplicatefinder",
"mediadc",
"timetracker",
"timemanager",
"tables",
"apporder",
"impersonate",
"health",
"files_markdown",
"files_accesscontrol",
"text",
"updatenotification",
"files_pdfviewer",
"notifications",
"privacy",
"photos",
"logreader",
"bookmarks_fulltextsearch",
"maps"
],
"maintenance": false,
"memcache.local": "\\OC\\Memcache\\APCu",
"reference_opengraph": false,
"enable_previews": false,
"preview_libreoffice_path": "\/usr\/bin\/libreoffice",
"preview_max_memory": -1,
"preview_max_filesize_image": -1,
"enabledPreviewProviders": [
"OC\\Preview\\PNG",
"OC\\Preview\\JPEG",
"OC\\Preview\\GIF",
"OC\\Preview\\HEIC",
"OC\\Preview\\BMP",
"OC\\Preview\\XBitmap",
"OC\\Preview\\MP3",
"OC\\Preview\\TXT",
"OC\\Preview\\MarkDown",
"OC\\Preview\\PDF",
"OC\\Preview\\SVG",
"OC\\Preview\\TIFF",
"OC\\Preview\\OpenDocument"
],
"allow_local_remote_servers": true,
"loglevel": 3,
"has_rebuilt_cache": true,
"theme": "",
"updater.release.channel": "stable"
}
}
List of activated Apps
No response
Nextcloud Signing status
No response
Nextcloud Logs
No response
Additional info
No response
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
The report concerns the richdocumentscode_arm64 app after upgrading Nextcloud to version 27 on an arm64 Debian/Ubuntu server. Start by reproducing the failure while opening an office document and collect the missing application and server logs; done means office documents open normally after the upgrade.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- apache, javascript, php, postgresql
- Domain
- backend
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 20/100