nextcloud / nextcloud/previewgenerator

OCP\Files\NotPermittedException: Could not create folder

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Description

Nextcloud 27.1.1

App Version 5.3.0

{"reqId":"vCSnsB4a1rJGGcirP94I","level":3,"time":"2023-10-04T10:57:46-05:00","remoteAddr":"1.0.0.2","user":"xxxx","app":"index","method":"GET","url":"/apps/photos/api/v1/preview/636520?etag=f9f1277d1f1622ad879fe0cde4767b45&x=64&y=64","message":"Could not create folder \"/appdata_oc368e1f50dl/preview/4/d/8/1/3/f/7/636520\"","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.0.0 Safari/537.36","version":"27.1.1.0","exception":{"Exception":"OCP\\Files\\NotPermittedException","Message":"Could not create folder \"/appdata_oc368e1f50dl/preview/4/d/8/1/3/f/7/636520\"","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/private/Files/AppData/AppData.php","line":147,"function":"newFolder","class":"OC\\Files\\Node\\Folder","type":"->"},{"file":"/var/www/nextcloud/lib/private/Preview/Storage/Root.php","line":74,"function":"newFolder","class":"OC\\Files\\AppData\\AppData","type":"->"},{"file":"/var/www/nextcloud/lib/private/Preview/Generator.php","line":643,"function":"newFolder","class":"OC\\Preview\\Storage\\Root","type":"->"},{"file":"/var/www/nextcloud/lib/private/Preview/Generator.php","line":139,"function":"getPreviewFolder","class":"OC\\Preview\\Generator","type":"->"},{"file":"/var/www/nextcloud/lib/private/Preview/Generator.php","line":116,"function":"generatePreviews","class":"OC\\Preview\\Generator","type":"->"},{"file":"/var/www/nextcloud/lib/private/PreviewManager.php","line":192,"function":"getPreview","class":"OC\\Preview\\Generator","type":"->"},{"file":"/var/www/nextcloud/apps/photos/lib/Controller/PreviewController.php","line":162,"function":"getPreview","class":"OC\\PreviewManager","type":"->"},{"file":"/var/www/nextcloud/apps/photos/lib/Controller/PreviewController.php","line":128,"function":"fetchPreview","class":"OCA\\Photos\\Controller\\PreviewController","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":230,"function":"index","class":"OCA\\Photos\\Controller\\PreviewController","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":137,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/App.php","line":183,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/Route/Router.php","line":315,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/var/www/nextcloud/lib/base.php","line":1068,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/nextcloud/index.php","line":36,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/nextcloud/lib/private/Files/Node/Folder.php","Line":162,"CustomMessage":"--"},"id":"651d8d1b292dd"}

Also happen on photos.
https://github.com/nextcloud/photos/issues/1498

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start with the reported trace in lib/private/Files/AppData/AppData.php, lib/private/Preview/Storage/Root.php, and lib/private/Preview/Generator.php, then compare the related nextcloud/photos issue 1498. Reproduce the preview request for item 636520 and determine why the preview folder cannot be created. Done means the reported NotPermittedException is explained and preview generation works without the folder-creation error.

Written by the indexing model from the issue text.

Assessment

Tech stack
php
Domain
backend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
35/100

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