nextcloud / nextcloud/previewgenerator

MP4 previews generated but not shown

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#335 5 comments 0 reactions 0 assignees View on GitHub

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0. to triage bug needs info
Dominant language
PHP
Stars
520
Forks
55
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Description

Hello

I've recently moved to a new server and thus have reinstalled Nextcloud 25. I have setup my server identical to before, pretty much copying the settings. My previous server generates movie previews with no issue, and so does my new setup. However, although they get generated they are not displayed within Nextcloud. I am unsure why this is, I am running a fresh install with PHP 8.1 and the newest Nextcloud version. I am not seeing any errors anywhere that could indicate what is wrong.

Anyone has any idea what could be the cause of this?

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Research direction

No source file or test is identified. Start by reproducing the issue on Nextcloud 25 with PHP 8.1, checking the path from generated MP4 previews to their display, and reviewing available logs. Done means generated MP4 previews are displayed in Nextcloud without errors.

Written by the indexing model from the issue text.

Assessment

Tech stack
php
Domain
backend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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