nextcloud / nextcloud/previewgenerator

Movie preview generation failed Output - Multiple Errors

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Description

Hi,

the following message gets generated for iPhone "live" pictures.

Movie preview generation failed Output: {
  "0": "ffmpeg version 4.2.4-1ubuntu0.1 Copyright (c) 2000-2020 the FFmpeg developers",
  "1": " built with gcc 9 (Ubuntu 9.3.0-10ubuntu2)",
  "2": " configuration: --prefix=/usr --extra-version=1ubuntu0.1 --toolchain=hardened --libdir=/usr/lib/x86_64-linux-gnu --incdir=/usr/include/x86_64-linux-gnu --arch=amd64 --enable-gpl --disable-stripping --enable-avresample --disable-filter=resample --enable-avisynth --enable-gnutls --enable-ladspa --enable-libaom --enable-libass --enable-libbluray --enable-libbs2b --enable-libcaca --enable-libcdio --enable-libcodec2 --enable-libflite --enable-libfontconfig --enable-libfreetype --enable-libfribidi --enable-libgme --enable-libgsm --enable-libjack --enable-libmp3lame --enable-libmysofa --enable-libopenjpeg --enable-libopenmpt --enable-libopus --enable-libpulse --enable-librsvg --enable-librubberband --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libssh --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvorbis --enable-libvpx --enable-libwavpack --enable-libwebp --enable-libx265 --enable-libxml2 --enable-libxvid --enable-libzmq --enable-libzvbi --enable-lv2 --enable-omx --enable-openal --enable-opencl --enable-opengl --enable-sdl2 --enable-libdc1394 --enable-libdrm --enable-libiec61883 --enable-nvenc --enable-chromaprint --enable-frei0r --enable-libx264 --enable-shared",
  "3": " libavutil 56. 31.100 / 56. 31.100",
  "4": " libavcodec 58. 54.100 / 58. 54.100",
  "5": " libavformat 58. 29.100 / 58. 29.100",
  "6": " libavdevice 58. 8.100 / 58. 8.100",
  "7": " libavfilter 7. 57.100 / 7. 57.100",
  "8": " libavresample 4. 0. 0 / 4. 0. 0",
  "9": " libswscale 5. 5.100 / 5. 5.100",
  "10": " libswresample 3. 5.100 / 3. 5.100",
  "11": " libpostproc 55. 5.100 / 55. 5.100",
  "12": "Guessed Channel Layout for Input Stream #0.1 : mono",
  "13": "Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '/PATH/TO/FILE/iPhone/2021/12/21-12-03 16-56-36 9737.mov':",
  "14": " Metadata:",
  "15": " major_brand : qt",
  "16": " minor_version : 0",
  "17": " compatible_brands: qt",
  "18": " creation_time : 2021-12-03T15:56:38.000000Z",
  "...": "Over 20 items, aborting normalization"
}

Is anyone facing a similar issue?
I mean I can see the thumbnail of the file, soooo?

Nextcloud server version: 22.2.3
Nextcloud client version: 4.1.0.17
Preview generator version: 3.3.0
iOS/iPadOS: 15.1
all up-to-date

How can I get rid of that error message?
Disabling the "live" photos?

My config.php "preview configuration":

  'preview_libreoffice_path' => '/usr/bin/libreoffice',
  'enable_previews' => true,
  'enabledPreviewProviders' =>
  array (
    0 => 'OC\\Preview\\TXT',
    1 => 'OC\\Preview\\MarkDown',
    2 => 'OC\\Preview\\OpenDocument',
    3 => 'OC\\Preview\\PDF',
    4 => 'OC\\Preview\\MSOffice2003',
    5 => 'OC\\Preview\\MSOfficeDoc',
    6 => 'OC\\Preview\\PDF',
    7 => 'OC\\Preview\\Image',
    8 => 'OC\\Preview\\Photoshop',
    9 => 'OC\\Preview\\TIFF',
    10 => 'OC\\Preview\\SVG',
    11 => 'OC\\Preview\\Font',
    12 => 'OC\\Preview\\MP3',
    13 => 'OC\\Preview\\Movie',
    14 => 'OC\\Preview\\MKV',
    15 => 'OC\\Preview\\MP4',
    16 => 'OC\\Preview\\AVI',
    17 => 'OC\\Preview\\ARW',
  ),

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing movie preview generation for an iPhone Live Photo and inspect the reported FFmpeg output alongside the preview-generator behavior. Determine whether the failure is expected, an error-reporting problem, or a compatibility issue, then verify that the resulting preview is generated without the reported error.

Written by the indexing model from the issue text.

Assessment

Tech stack
ios, php
Domain
backend
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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