nextcloud / nextcloud/notes

On web editor, notes loading forever and impossible to show/edit

Open
#1,407 14 comments 0 reactions 0 assignees View on GitHub

Nobody has claimed this yet.

bug need to reproduce
Dominant language
JavaScript
Stars
738
Forks
162
Avg merge
6h 2m
Merged PRs (30d)
35

Description

Steps to reproduce

  1. Open a note
Expected behaviour

Note should open and be editable.

Actual behaviour

Note loading takes forever, impossible to access content.

Server

Please complete the following information.

  • Notes app version: 4.11.0
  • Nextcloud version: 30.0.1
  • OS: Ubuntu
  • Web server: Nginx
  • PHP version: 8.1
  • Database: Mariasql

Nextcloud configuration:

{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "cloud.kalytis.gg"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "30.0.1.2",
        "overwrite.cli.url": "https:\/\/cloud.kalytis.gg",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "memcache.local": "\\OC\\Memcache\\APCu",
        "mail_smtpmode": "smtp",
        "mail_sendmailmode": "smtp",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "587",
        "maintenance": false,
        "loglevel": 2,
        "filelocking.enabled": true,
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 6379,
            "timeout": 0,
            "password": "***REMOVED SENSITIVE VALUE***"
        },
        "mail_smtpauth": 1,
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "default_phone_region": "FR",
        "app_install_overwrite": [
            "cms_pico",
            "files_rightclick"
        ]
    }
}

Client

Please complete the following information.

  • Browser (incl. version): Firefox
  • OS: Ubuntu

Log files

Add relevant parts of your nextcloud.log and/or your browser's JavaScript console here.

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the web editor issue by opening a note, then inspect the browser's JavaScript console and nextcloud.log for the cause of the endless loading. Done means the note opens and its content can be accessed and edited in the reported environment.

Written by the indexing model from the issue text.

Assessment

Tech stack
javascript, mysql, nginx, php
Domain
frontend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.