nextcloud / nextcloud/nextcloudpi

NextCloudPi not yet initialized, trying again in a few seconds

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Description

I have been through all the open and closed tickets and the forum but dont have an answer so am opening a new issue

System information
Docker version 20.10.21, build baeda1f
docker-compose version 1.29.2, build 5becea4c

Docker Images tested 1.50.2, 1.50, 1.49,1.48.3

I previously had this running with 1.50.2 and then had to do a redeploy on docker now all I received is the not yet initialised message.

I have tried:

  • Accessing the mariadb server within the image, access works, tables and database exist
  • I have tried using a standard docker volume as opposed to a local folder for ncdata and same result
  • I have used a mapping to nextcloudpi.local

I have run ncp-update within the image (allowing the update) and can see there is an udpate there to 1.50.3 (is there an updated docker image somewhere?)

Checking the activation page I can see multiple requests to ncp-launcher.php and replies (200).

action:
launch
ref:
nc-admin
config:
{ "PASSWORD":"*","CONFIRM" :"**","USER" : "ncp" }
csrf_token:
*

and response { "token": "iPQba5a4SVRnD+H/H6FsX2Cr0Q72UWIv0I3P2l4W0XE=", "ref": "nc-admin", "output": "" , "ret": "1" }

I can see an error in apache2/error.log regarding the access provisions set in the apache2 conf file

access check of 'localhost' to /ncp-launcher.php failed

I am stuck I think I have tried everything, Any ideas?

NextCloudPi diagnostics 

NextCloudPi version  v1.50.2
NextCloudPi image    NextCloudPi_docker_09-29-22
OS                   Debian GNU/Linux 11. 5.4.0-125-generic (x86_64)
automount            no
USB devices          sdd 
datadir              /data/nextcloud/data
data in SD           no
data filesystem      ext2/ext3
data disk usage      582G/916G
rootfs usage         72G/136G
swapfile             /swapfile
dbdir                /data/database
Nextcloud check      ok
Nextcloud version    24.0.5.1
HTTPD service        up
PHP service          up
MariaDB service      up
Redis service        up
HPB service          down
Postfix service      up
Internet check       no
public IP            ***REMOVED SENSITIVE VALUE***
public IP            ***REMOVED SENSITIVE VALUE***
Port check 80        closed
Port check 443       closed
IP                   ***REMOVED SENSITIVE VALUE***
gateway              ***REMOVED SENSITIVE VALUE***
Interface            eth0
certificates         ***REMOVED SENSITIVE VALUE***
NAT loopback         no
Uptime               85days
Nextcloud configuration 

{
    "system": {
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": {
            "0": "localhost",
            "7": "nextcloudpi",
            "5": "nextcloudpi.local",
            "8": "nextcloudpi.lan",
            "3": "c2ab77cf152f",
            "11": "206.83.103.115",
            "1": "172.80.19.2",
            "14": "c2ab77cf152f"
        },
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "24.0.5.1",
        "overwrite.cli.url": "https:\/\/c2ab77cf152f\/",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "memcache.local": "\\OC\\Memcache\\Redis",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 0,
            "timeout": 0,
            "password": "***REMOVED SENSITIVE VALUE***"
        },
        "tempdirectory": "\/var\/www\/nextcloud\/data\/tmp",
        "mail_smtpmode": "sendmail",
        "mail_smtpauthtype": "LOGIN",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "preview_max_x": "2048",
        "preview_max_y": "2048",
        "jpeg_quality": "60",
        "overwriteprotocol": "https"
    }
}
HTTPd logs 

[Wed Nov 23 10:56:14.926730 2022] [authz_host:error] [pid 130:tid 140060549105408] [client 172.80.19.1:37516] AH01753: access check of 'localhost' to /img/favicon.png failed, reason: unable to get the remote host name
[Wed Nov 23 10:56:26.184628 2022] [authz_host:error] [pid 130:tid 140060549105408] [client 172.80.19.1:52922] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Wed Nov 23 10:56:36.266613 2022] [authz_host:error] [pid 130:tid 140060549105408] [client 172.80.19.1:39208] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Wed Nov 23 10:56:46.704259 2022] [authz_host:error] [pid 130:tid 140060549105408] [client 172.80.19.1:59874] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Wed Nov 23 10:56:57.136345 2022] [authz_host:error] [pid 129:tid 140060515518208] [client 172.80.19.1:47682] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Wed Nov 23 10:57:07.248116 2022] [authz_host:error] [pid 129:tid 140060515518208] [client 172.80.19.1:55138] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Wed Nov 23 10:57:17.340687 2022] [authz_host:error] [pid 129:tid 140060515518208] [client 172.80.19.1:47216] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Wed Nov 23 10:57:27.425251 2022] [authz_host:error] [pid 130:tid 140060549105408] [client 172.80.19.1:60448] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Wed Nov 23 10:57:37.523957 2022] [authz_host:error] [pid 130:tid 140060549105408] [client 172.80.19.1:47640] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Wed Nov 23 10:57:47.944559 2022] [authz_host:error] [pid 130:tid 140060549105408] [client 172.80.19.1:33126] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Wed Nov 23 10:57:58.374916 2022] [authz_host:error] [pid 130:tid 140060549105408] [client 172.80.19.1:35890] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Wed Nov 23 10:58:08.460437 2022] [authz_host:error] [pid 130:tid 140060549105408] [client 172.80.19.1:57020] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Wed Nov 23 10:58:18.558789 2022] [authz_host:error] [pid 130:tid 140060549105408] [client 172.80.19.1:40038] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Wed Nov 23 10:58:28.974685 2022] [authz_host:error] [pid 130:tid 140060549105408] [client 172.80.19.1:34026] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Wed Nov 23 10:58:39.058942 2022] [authz_host:error] [pid 129:tid 140060515518208] [client 172.80.19.1:34140] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Wed Nov 23 10:58:49.161254 2022] [authz_host:error] [pid 130:tid 140060549105408] [client 172.80.19.1:57460] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Wed Nov 23 10:58:59.580072 2022] [authz_host:error] [pid 130:tid 140060549105408] [client 172.80.19.1:46670] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Wed Nov 23 10:59:10.026599 2022] [authz_host:error] [pid 129:tid 140060515518208] [client 172.80.19.1:33526] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Wed Nov 23 10:59:20.114348 2022] [authz_host:error] [pid 129:tid 140060515518208] [client 172.80.19.1:40334] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Wed Nov 23 10:59:30.506882 2022] [authz_host:error] [pid 130:tid 140060549105408] [client 172.80.19.1:59576] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
Database logs 

tail: cannot open '/var/log/mysql/*.log' for reading: No such file or directory
Nextcloud logs

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start with the /ncp-launcher.php entry point, the Apache access configuration and error log, and the reported Docker image versions; run ncp-update to compare the available image state. Done means identifying why initialization keeps retrying and confirming that the activation request completes in the affected Docker deployment.

Written by the indexing model from the issue text.

Assessment

Tech stack
apache, docker, docker-compose, php, shell
Domain
backend, devops, infrastructure
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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