nextcloud / nextcloud/mail

Content body missing not displayed for some emails

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1. to develop bug
Dominant language
JavaScript
Stars
1k
Forks
348
Avg merge
12h 28m
Merged PRs (30d)
91

Description

Steps to reproduce
  1. It appears that the issue is difficult to reproduce and may depend on the content of the email.
  2. When the answer button is clicked, the missing body is displayed.
Expected behavior

The email should be fully displayed and rendered.

Actual behavior

Only header and answer button is visible. But the body message is not visible no text not images etc.
NC Mail App
nc-mail-body-issue

Mail as txt
Willkommen-email-body-issue.txt

Mail app version

3.7.5

Mailserver or service

Postfix 3.6.4 - Dovecot 2.3.16

Operating system

Ubuntu 22

PHP engine version

PHP 8.3

Web server

Apache (supported)

Database

MariaDB

Additional info

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the missing-body behavior in Nextcloud Mail 3.7.5 using the attached email and compare the normal view with the state after clicking Answer. Trace the email rendering entry point and determine where the supplied message content is lost. Done means affected emails display their text and images without requiring the Answer action.

Written by the indexing model from the issue text.

Assessment

Tech stack
javascript, php
Domain
frontend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Quiet
Clarity
Needs clarification
Newbie friendliness
38/100

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