nextcloud / nextcloud/mail

E-mail is not sent

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0. to triage bug
Dominant language
JavaScript
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Forks
348
Avg merge
12h 28m
Merged PRs (30d)
91

Description

Steps to reproduce
  1. Compose an e-mail with one main recipient and 24 Bcc recipients.
  2. Send the e-mail
  3. The e-mail gets stuck in the outbox
  4. Open the email again in the outbox
  5. Send the e-mail again
  6. Status message green: Message sent
  7. Status message red: Message could not be deleted
  8. Message remains in the outbox as before. It does not appear under "sent".
Expected behavior

The e-mail is sent.

Actual behavior

The e-mail is not sent.

You are also unsure whether the e-mail has been sent, even if it does not appear under "Sent". But since the green status message appears first: Message sent.

Mail app version

3.5.4

Mailserver or service

Hostpoint

Operating system

FreeBSD 13.2

PHP engine version

PHP 8.1

Web server

Apache (supported)

Database

MariaDB

Additional info

The exact same e-mail was sent with slightly fewer Bcc addresses. Could the reason be that 24 addresses are too many?

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the failure with one main recipient and 24 Bcc recipients using the listed Mail app, PHP, MariaDB, and FreeBSD environment. Trace the send and outbox behavior described in the reproduction steps. Done means the message is sent reliably, appears under “Sent,” is removed from the outbox, and the status message is consistent.

Written by the indexing model from the issue text.

Assessment

Tech stack
javascript, mariadb, php
Domain
backend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

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