nextcloud / nextcloud/mail

HTML Mails from one Domain are displayed incorrectly

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#8,819 3 comments 0 reactions 0 assignees View on GitHub

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0. to triage bug
Dominant language
JavaScript
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Merged PRs (30d)
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Description

Steps to reproduce

All mails received from heise.de 1 are malformed in the mail app:
grafik

Expected behavior

I expect a readable view of the e-mail.

Actual behavior

See picture above.
Edit: Snappy Mail (on the same Nextcloud instance) and Roundcube (E-Mail service provider) display the mails correctly. The mails are also displayed correctly after exporting the mail from the mail app and opening with Outlook or Thunderbird.

Mail app version

3.3.1

Mailserver or service

Own mail server

Operating system

Ubuntu 22.04.3 LTS

PHP engine version

PHP 8.1

Web server

Nginx

Database

MySQL

Additional info

As requested by kesselb @ help.nextcloud.com please find an original mail from heise.de, which was downloaded from the mail app (sensitive information was replaced - added .txt extension as .eml would not upload)

Mittwoch Google macht Kasse mit Kartendaten, Nord Stream-Spur in die Ukraine.eml.txt

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the issue in the mail app with the attached “Mittwoch Google macht Kasse mit Kartendaten, Nord Stream-Spur in die Ukraine.eml.txt” message and inspect how its HTML is rendered. Compare the result with Outlook, Thunderbird, Snappy Mail, or Roundcube; done means the heise.de message has a readable view in the app.

Written by the indexing model from the issue text.

Assessment

Tech stack
html, javascript
Domain
frontend, web-dev
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Quiet
Clarity
Mostly clear
Newbie friendliness
52/100

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