nextcloud / nextcloud/mail

Unread count does not match actual unread emails

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0. to triage bug
Dominant language
JavaScript
Stars
1k
Forks
348
Avg merge
12h 28m
Merged PRs (30d)
91

Description

Steps to reproduce
  1. Open Mail app
  2. Select inbox
  3. Count unread emails

(I've tried refreshing, reloading, and clearing cache)

Expected behavior

The number of unread emails (marked with blue dot) should match the number listed next to the inbox folder.

Actual behavior

image
image

Mail app version

3.3.0-alpha.1

Mailserver or service

PurelyMail

Operating system

Ubuntu

PHP engine version

PHP 8.2

Web server

Apache (supported)

Database

None

Additional info

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the mismatch in the Mail app using the reported steps and compare the inbox folder count with messages marked by a blue dot. Check whether the behavior still occurs in Mail app 3.3.0-alpha.1 with PurelyMail; done means both unread counts match after refreshing.

Written by the indexing model from the issue text.

Assessment

Tech stack
javascript, php
Domain
full-stack
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
38/100

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