nextcloud / nextcloud/mail

Moving email conversations sometimes necessary several times

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#12,401 5 comments 1 reaction 0 assignees View on GitHub

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1. to develop bug
Dominant language
JavaScript
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Forks
348
Avg merge
12h 28m
Merged PRs (30d)
91

Description

Steps to reproduce
  1. An email conversation with multiple replies
  2. Click on "move conversation" (DE: Unterhaltung verschieben)
  3. Select a folder in your mailbox
Expected behavior

The entire conversation is moved to the selected folder.

Actual behavior

After moving the conversation, you will receive a notification that a new email has arrived. Then, without reloading the page, an email within this mail conversation will reappear in your mailbox inbox. This can happen several times, depending on the size of the conversation.

You then have to manually move this “new” unmoved email/email conversation to the desired folder and repeat this until it is actually moved and does not reappear in your inbox after moving.

This doesn't happen all the time, just now and then. I have no idea what could be causing it. I can't see any error messages or anything like that in the logs.

Mail app version

5.6.10

Nextcloud version

32.0.3

Mailserver or service

No response

Operating system

No response

PHP engine version

PHP 8.3

Nextcloud memory caching

No response

Web server

None

Database

None

Additional info

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Reproduce the issue in the Nextcloud Mail app using a conversation with multiple replies and the reported move-conversation steps. Start by tracing the move and subsequent new-mail notification behavior, then verify that the entire conversation remains in the selected folder without reappearing in the inbox or requiring repeated moves.

Written by the indexing model from the issue text.

Assessment

Tech stack
javascript, php
Domain
full-stack
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Quiet
Clarity
Mostly clear
Newbie friendliness
45/100

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