nextcloud / nextcloud/mail

Admin-Managed Shared Mailbox Access in Nextcloud Mail

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1. to develop enhancement
Dominant language
JavaScript
Stars
1k
Forks
348
Avg merge
12h 28m
Merged PRs (30d)
91

Description

Is your feature request related to a problem? Please describe.

In organizational environments (e.g. associations, SMEs, healthcare facilities, schools), email communication is often based on shared mailboxes such as info@, support@, or office@.

Currently, shared mailboxes in Nextcloud Mail must be manually configured per user and per client.
There is no central administrative interface to:

  • Define shared mailboxes
  • Assign users to mailboxes
  • Control access and sending permissions centrally

This results in:

  • High administrative overhead
  • Inconsistent configurations
  • Increased error rates, especially during onboarding/offboarding
Describe the solution you'd like

Extend Nextcloud Mail with an admin-level mailbox management interface that allows administrators to:

  • Centrally define shared mailboxes (email address / IMAP account)
  • Assign users to those mailboxes
  • Define per-user permission levels:
    • 🔍 Read-only
    • ✉️ Send
    • 🔧 Full access
  • Control mailbox visibility and sending rights independently from a user’s personal email setup

This feature should integrate into the existing Nextcloud account and permission model.

Describe alternatives you've considered
  • Centralized management of shared mailboxes
  • Reduced setup and support effort
  • Clear role-based email access
  • Improved suitability for multi-user organizations
Additional context
  • Group-based mailbox assignment
  • Audit log for mailbox access
  • API support for automated provisioning

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

No implementation files or tests are identified in the issue. Start by mapping the existing Nextcloud account and permission model to the proposed admin mailbox interface, including mailbox assignment, read/send/full-access rights, visibility, and API support. Done should be defined as an agreed end-to-end design and implementation scope.

Written by the indexing model from the issue text.

Assessment

Tech stack
javascript, php
Domain
authorization, backend-api-design, frontend
Issue type
Feature
Difficulty
5/5
Estimated time
Over a week
Activity status
Quiet
Clarity
Needs clarification
Newbie friendliness
25/100

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