nextcloud / nextcloud/mail

Cron mail sync failed: `getUid()` on null

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0. to triage bug
Dominant language
JavaScript
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Forks
348
Avg merge
12h 28m
Merged PRs (30d)
91

Description

Steps to reproduce
  1. Wait for cron to run
Expected behavior

No error

Actual behavior

Error

Mail app version

5.1.2

Nextcloud version

30.0.11

Mailserver or service

No response

Operating system

No response

PHP engine version

PHP 8.3

Nextcloud memory caching

Redis

Web server

Apache (supported)

Database

MariaDB

Additional info
{
  "reqId": "WVuQI7DCyaWsM8VSqVPH",
  "level": 3,
  "time": "2025-06-05T06:54:04+02:00",
  "remoteAddr": "",
  "user": "--",
  "app": "mail",
  "method": "",
  "url": "--",
  "message": "Cron mail sync failed for account 35",
  "userAgent": "--",
  "version": "30.0.11.1",
  "exception": {
    "Exception": "OCA\\Mail\\Exception\\ServiceException",
    "Message": "Sync failed for 35:INBOX: Call to a member function getUid() on null",
    "Code": 0,
    "Trace": [
      {
        "file": "/var/www/nextcloud/apps/mail/lib/Service/Sync/ImapToDbSynchronizer.php",
        "line": 133,
        "function": "sync",
        "class": "OCA\\Mail\\Service\\Sync\\ImapToDbSynchronizer",
        "type": "->",
        "args": [
          "*** sensitive parameters replaced ***"
        ]
      },
      {
        "file": "/var/www/nextcloud/apps/mail/lib/BackgroundJob/SyncJob.php",
        "line": 93,
        "function": "syncAccount",
        "class": "OCA\\Mail\\Service\\Sync\\ImapToDbSynchronizer",
        "type": "->",
        "args": [
          "*** sensitive parameters replaced ***"
        ]
      },
      {
        "file": "/var/www/nextcloud/lib/public/BackgroundJob/Job.php",
        "line": 61,
        "function": "run",
        "class": "OCA\\Mail\\BackgroundJob\\SyncJob",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/public/BackgroundJob/TimedJob.php",
        "line": 88,
        "function": "start",
        "class": "OCP\\BackgroundJob\\Job",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/public/BackgroundJob/TimedJob.php",
        "line": 75,
        "function": "start",
        "class": "OCP\\BackgroundJob\\TimedJob",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/cron.php",
        "line": 162,
        "function": "execute",
        "class": "OCP\\BackgroundJob\\TimedJob",
        "type": "->"
      }
    ],
    "File": "/var/www/nextcloud/apps/mail/lib/Service/Sync/ImapToDbSynchronizer.php",
    "Line": 282,
    "Previous": {
      "Exception": "Error",
      "Message": "Call to a member function getUid() on null",
      "Code": 0,
      "Trace": [
        {
          "file": "/var/www/nextcloud/apps/mail/vendor/bytestream/horde-imap-client/lib/Horde/Imap/Client/Socket.php",
          "line": 1236,
          "function": "_sendCmd",
          "class": "Horde_Imap_Client_Socket",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/apps/mail/vendor/bytestream/horde-imap-client/lib/Horde/Imap/Client/Base.php",
          "line": 1066,
          "function": "_openMailbox",
          "class": "Horde_Imap_Client_Socket",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/apps/mail/vendor/bytestream/horde-imap-client/lib/Horde/Imap/Client/Base.php",
          "line": 1694,
          "function": "openMailbox",
          "class": "Horde_Imap_Client_Base",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/apps/mail/lib/Service/MailManager.php",
          "line": 802,
          "function": "status",
          "class": "Horde_Imap_Client_Base",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/apps/mail/lib/Service/Sync/ImapToDbSynchronizer.php",
          "line": 479,
          "function": "isPermflagsEnabled",
          "class": "OCA\\Mail\\Service\\MailManager",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/apps/mail/lib/Service/Sync/ImapToDbSynchronizer.php",
          "line": 263,
          "function": "runPartialSync",
          "class": "OCA\\Mail\\Service\\Sync\\ImapToDbSynchronizer",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/apps/mail/lib/Service/Sync/ImapToDbSynchronizer.php",
          "line": 133,
          "function": "sync",
          "class": "OCA\\Mail\\Service\\Sync\\ImapToDbSynchronizer",
          "type": "->",
          "args": [
            "*** sensitive parameters replaced ***"
          ]
        },
        {
          "file": "/var/www/nextcloud/apps/mail/lib/BackgroundJob/SyncJob.php",
          "line": 93,
          "function": "syncAccount",
          "class": "OCA\\Mail\\Service\\Sync\\ImapToDbSynchronizer",
          "type": "->",
          "args": [
            "*** sensitive parameters replaced ***"
          ]
        },
        {
          "file": "/var/www/nextcloud/lib/public/BackgroundJob/Job.php",
          "line": 61,
          "function": "run",
          "class": "OCA\\Mail\\BackgroundJob\\SyncJob",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/lib/public/BackgroundJob/TimedJob.php",
          "line": 88,
          "function": "start",
          "class": "OCP\\BackgroundJob\\Job",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/lib/public/BackgroundJob/TimedJob.php",
          "line": 75,
          "function": "start",
          "class": "OCP\\BackgroundJob\\TimedJob",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/cron.php",
          "line": 162,
          "function": "execute",
          "class": "OCP\\BackgroundJob\\TimedJob",
          "type": "->"
        }
      ],
      "File": "/var/www/nextcloud/apps/mail/vendor/bytestream/horde-imap-client/lib/Horde/Imap/Client/Socket.php",
      "Line": 4248
    },
    "message": "Cron mail sync failed for account {accountId}",
    "exception": [],
    "CustomMessage": "Cron mail sync failed for account 35"
  },
  "id": "6841435c6d602"
}

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start with apps/mail/lib/Service/Sync/ImapToDbSynchronizer.php, especially lines 133, 263, 282, and 479, and follow the stack trace through MailManager.php and BackgroundJob/SyncJob.php. Reproduce the cron sync failure and trace why getUid() is called on null. Done means the affected account can complete cron mail synchronization without this error.

Written by the indexing model from the issue text.

Assessment

Tech stack
php
Domain
backend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
30/100

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