Nexcloud Mail app still marks most incoming messages as important in Thunderbird email client, even when set (locally and globally) not to do that
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- Dominant language
- JavaScript
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Description
Steps to reproduce
- Under Nextcloud Admin Settings, ensure that "Enable classification of important mails by default" (under Groupware - Enable classification by importance by default) is toggled to the off position
- In the Mail settings of the Nextcloud Mail app, under "Assistance features", ensure that "Mark as important" is unchecked.
- Open Mozilla Thunderbird email client and check email for address linked to Nextcloud account
Expected behavior
No incoming emails should be automatically tagged as Important
Actual behavior
Most incoming emails are tagged as Important
Mail app version
5.1.0
Nextcloud version
30.0.10 (Nextcloud Hub 9)
Mailserver or service
No response
Operating system
Linux
PHP engine version
None
Nextcloud memory caching
No response
Web server
Other
Database
None
Additional info
This issue is driving me nuts to the point where I am thinking of cancelling my Nextcloud instance with Hetzner! It started without the Nexcloud Mail app even being installed (but with the global setting toggled to not allow automatic tagging of emails as important), so I installed / enabled the Mail app to change the relevant setting within the app but it made no difference. From what I have read, this issue seems to affect and cause a lot of frustration for many Nextcloud users.
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Reproduce the behavior with Nextcloud 30.0.10, Mail 5.1.0, the global classification setting disabled, and the Mail app setting unchecked, then fetch mail through Mozilla Thunderbird. Trace where incoming messages are marked Important and verify that messages remain untagged when both settings are off.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- javascript, linux, php
- Domain
- backend
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Quiet
- Clarity
- Needs clarification
- Newbie friendliness
- 42/100