nextcloud / nextcloud/mail

New email doesn't show up in the messages list

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#10,680 2 comments 1 reaction 0 assignees View on GitHub

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0. to triage bug
Dominant language
JavaScript
Stars
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Forks
348
Avg merge
12h 28m
Merged PRs (30d)
91

Description

Steps to reproduce

I don't know how to reproduce, it just happens sometimes when a new email arrives.

Expected behavior

A newly arrived email should show up in the messages list.

Actual behavior

The messages list doesn't show the email, not even after switching folders back and forth, or reloading the page.

In the sidebar the folder info correctly shows one unread email. Clicking "Repair mailbox" from the folder's context menu doesn't help.

Here's a screenshot:

Image
Mail app version

4.2.0 rcX

Nextcloud version

31 rcX

Mailserver or service

nextcloud.com

Operating system

macos

PHP engine version

None

Nextcloud memory caching

No response

Web server

None

Database

None

Additional info

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by investigating the messages list behavior in Mail 4.2.0 with Nextcloud 31, comparing it with the sidebar's unread count and the Repair mailbox action. Reproduce the missing-email state if possible, then confirm that newly arrived emails appear in the messages list after normal folder navigation or reload.

Written by the indexing model from the issue text.

Assessment

Tech stack
javascript
Domain
frontend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
35/100

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