Error deleting messages from Gmail accounts
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Nobody has claimed this yet.
1. to develop
bug
- Dominant language
- JavaScript
- Stars
- 1k
- Forks
- 348
- Avg merge
- 12h 28m
- Merged PRs (30d)
- 91
Description
Steps to reproduce
- Go to mail app
- Delete thread or message from a Gmail account
Expected behavior
When I delete an email from my Gmail Inbox, the message is moved to the Trash folder and disappears from Inbox
Actual behavior
Message disappears for a second, then reappears with the error, Could not delete message
Eventually the message does disappear forever, but the time varies (maybe based on whenever a background sync is done?)
The message does appear in the Trash folder even though the log warning says, Could not move message $73695 from INBOX to [Gmail]/Trash
This doesn't seem to happen with other email providers. I've tried with Yahoo and Zoho.
Mail app version
4.0.2
Mailserver or service
Gmail
Operating system
Linux
PHP engine version
PHP 8.2
Web server
Apache (supported)
Database
MySQL
Additional info
Formated Log
[mail] Debug: deleting message
DELETE /index.php/api/thread/469715
from ** by ** at Oct 21, 2024, 9:56:48 AM
[mail] Debug: loading messages of mailbox <642>
GET /index.php/api/messages?mailboxId=642&limit=1&cursor=1729384992
from ** by ** at Oct 21, 2024, 9:56:48 AM
[mail] Debug: Mail server closed the connection unexpectedly.
DELETE /index.php/api/thread/469715
from ** by ** at Oct 21, 2024, 9:56:49 AM
[mail] Warning: Could not move message $73695 from INBOX to [Gmail]/Trash
DELETE /index.php/api/thread/469715
from ** by ** at Oct 21, 2024, 9:56:49 AM
The full log
{
"reqId": "GcERXg1Wl9upNxonq1aU",
"level": 0,
"time": "2024-10-21T16:56:48+00:00",
"remoteAddr": "*****",
"user": "*****",
"app": "mail",
"method": "DELETE",
"url": "/index.php/api/thread/469715",
"message": "deleting message",
"userAgent": "Mozilla/5.0 (X11; Linux x86_64; rv:131.0) Gecko/20100101 Firefox/131.0",
"version": "30.0.0.14",
"data": {
"app": "mail",
"messageId": "73695",
"mailboxId": "833"
},
"id": "671687d44ad9e"
}
{
"reqId": "vLSPWf3o3B7TEbIaL7Ob",
"level": 0,
"time": "2024-10-21T16:56:48+00:00",
"remoteAddr": "*****",
"user": "*****",
"app": "mail",
"method": "GET",
"url": "/index.php/api/messages?mailboxId=642&limit=1&cursor=1729384992",
"message": "loading messages of mailbox <642>",
"userAgent": "Mozilla/5.0 (X11; Linux x86_64; rv:131.0) Gecko/20100101 Firefox/131.0",
"version": "30.0.0.14",
"data": {
"app": "mail"
},
"id": "671687d44ad9a"
}
{
"reqId": "GcERXg1Wl9upNxonq1aU",
"level": 0,
"time": "2024-10-21T16:56:49+00:00",
"remoteAddr": "*****",
"user": "*****",
"app": "mail",
"method": "DELETE",
"url": "/index.php/api/thread/469715",
"message": "Mail server closed the connection unexpectedly.",
"userAgent": "Mozilla/5.0 (X11; Linux x86_64; rv:131.0) Gecko/20100101 Firefox/131.0",
"version": "30.0.0.14",
"exception": {
"Exception": "Horde_Imap_Client_Exception",
"Message": "Mail server closed the connection unexpectedly.",
"Code": 4,
"Trace": [
{
"file": "/var/www/html/custom_apps/mail/vendor/bytestream/horde-imap-client/lib/Horde/Imap/Client/Socket.php",
"line": 4560,
"function": "read",
"class": "Horde_Imap_Client_Socket_Connection_Socket",
"type": "->",
"args": []
},
{
"file": "/var/www/html/custom_apps/mail/vendor/bytestream/horde-imap-client/lib/Horde/Imap/Client/Socket.php",
"line": 4319,
"function": "_getLine",
"class": "Horde_Imap_Client_Socket",
"type": "->",
"args": [
[
"Horde_Imap_Client_Interaction_Pipeline",
[
[],
[],
[
"Horde_Imap_Client_Mailbox"
]
],
[
"Horde_Imap_Client_Fetch_Results"
]
]
]
},
{
"file": "/var/www/html/custom_apps/mail/vendor/bytestream/horde-imap-client/lib/Horde/Imap/Client/Socket.php",
"line": 4243,
"function": "_sendCmdChunk",
"class": "Horde_Imap_Client_Socket",
"type": "->",
"args": [
[
"Horde_Imap_Client_Interaction_Pipeline",
[
[],
[],
[
"Horde_Imap_Client_Mailbox"
]
],
[
"Horde_Imap_Client_Fetch_Results"
]
],
[
[
"Horde_Imap_Client_Interaction_Command",
[],
true,
false,
null,
null,
[
"Horde_Imap_Client_Interaction_Pipeline",
[
[],
[],
[
"Horde_Imap_Client_Mailbox"
]
],
[
"Horde_Imap_Client_Fetch_Results"
]
],
null,
"7"
]
]
]
},
{
"file": "/var/www/html/custom_apps/mail/vendor/bytestream/horde-imap-client/lib/Horde/Imap/Client/Socket.php",
"line": 3691,
"function": "_sendCmd",
"class": "Horde_Imap_Client_Socket",
"type": "->",
"args": [
[
"Horde_Imap_Client_Interaction_Pipeline",
[
[],
[],
[
"Horde_Imap_Client_Mailbox"
]
],
[
"Horde_Imap_Client_Fetch_Results"
]
]
]
},
{
"file": "/var/www/html/custom_apps/mail/vendor/bytestream/horde-imap-client/lib/Horde/Imap/Client/Base.php",
"line": 2977,
"function": "_copy",
"class": "Horde_Imap_Client_Socket",
"type": "->",
"args": [
[
"Horde_Imap_Client_Mailbox"
],
[
[
"Horde_Imap_Client_Ids",
false
],
true,
true
]
]
},
{
"file": "/var/www/html/custom_apps/mail/lib/IMAP/MessageMapper.php",
"line": 324,
"function": "copy",
"class": "Horde_Imap_Client_Base",
"type": "->",
"args": [
"INBOX",
[
"Horde_Imap_Client_Mailbox"
],
[
[
"Horde_Imap_Client_Ids",
false
],
true,
true
]
]
},
{
"file": "/var/www/html/custom_apps/mail/lib/Service/MailManager.php",
"line": 368,
"function": "move",
"class": "OCA\\Mail\\IMAP\\MessageMapper",
"type": "->",
"args": [
[
"OCA\\Mail\\IMAP\\HordeImapClient",
[
"HICenv",
"HICflags",
"HIChdrs",
"HICdate",
"HICsize",
"HICstruct"
],
true,
true
],
"INBOX",
73695,
"[Gmail]/Trash"
]
},
{
"file": "/var/www/html/custom_apps/mail/lib/Service/MailManager.php",
"line": 327,
"function": "deleteMessageWithClient",
"class": "OCA\\Mail\\Service\\MailManager",
"type": "->",
"args": [
[
"OCA\\Mail\\Account"
],
[
"OCA\\Mail\\Db\\Mailbox",
833
],
73695,
[
"OCA\\Mail\\IMAP\\HordeImapClient",
[
"HICenv",
"HICflags",
"HIChdrs",
"HICdate",
"HICsize",
"HICstruct"
],
true,
true
]
]
},
{
"file": "/var/www/html/custom_apps/mail/lib/Service/MailManager.php",
"line": 930,
"function": "deleteMessage",
"class": "OCA\\Mail\\Service\\MailManager",
"type": "->",
"args": [
[
"OCA\\Mail\\Account"
],
"INBOX",
73695
]
},
{
"file": "/var/www/html/custom_apps/mail/lib/Controller/ThreadController.php",
"line": 217,
"function": "deleteThread",
"class": "OCA\\Mail\\Service\\MailManager",
"type": "->",
"args": [
[
"OCA\\Mail\\Account"
],
[
"OCA\\Mail\\Db\\Mailbox",
833
],
"<20241021165439.Horde.WgxKmfS58aAcJ-5C0WWAd6x@*****.com>"
]
},
{
"file": "/var/www/html/lib/private/AppFramework/Http/Dispatcher.php",
"line": 208,
"function": "delete",
"class": "OCA\\Mail\\Controller\\ThreadController",
"type": "->",
"args": [
469715
]
},
{
"file": "/var/www/html/lib/private/AppFramework/Http/Dispatcher.php",
"line": 114,
"function": "executeController",
"class": "OC\\AppFramework\\Http\\Dispatcher",
"type": "->",
"args": [
[
"OCA\\Mail\\Controller\\ThreadController"
],
"delete"
]
},
{
"file": "/var/www/html/lib/private/AppFramework/App.php",
"line": 161,
"function": "dispatch",
"class": "OC\\AppFramework\\Http\\Dispatcher",
"type": "->",
"args": [
[
"OCA\\Mail\\Controller\\ThreadController"
],
"delete"
]
},
{
"file": "/var/www/html/lib/private/Route/Router.php",
"line": 302,
"function": "main",
"class": "OC\\AppFramework\\App",
"type": "::",
"args": [
"OCA\\Mail\\Controller\\ThreadController",
"delete",
[
"OC\\AppFramework\\DependencyInjection\\DIContainer"
],
[
"469715",
"mail.thread.delete"
]
]
},
{
"file": "/var/www/html/lib/base.php",
"line": 1001,
"function": "match",
"class": "OC\\Route\\Router",
"type": "->",
"args": [
"/apps/mail/api/thread/469715"
]
},
{
"file": "/var/www/html/index.php",
"line": 24,
"function": "handleRequest",
"class": "OC",
"type": "::",
"args": []
}
],
"File": "/var/www/html/custom_apps/mail/vendor/bytestream/horde-imap-client/lib/Horde/Imap/Client/Socket/Connection/Socket.php",
"Line": 147,
"message": "Mail server closed the connection unexpectedly.",
"exception": {
"details": null,
"logged": false,
"raw_msg": "Mail server closed the connection unexpectedly."
},
"CustomMessage": "Mail server closed the connection unexpectedly."
},
"id": "671687d44ad96"
}
{
"reqId": "GcERXg1Wl9upNxonq1aU",
"level": 2,
"time": "2024-10-21T16:56:49+00:00",
"remoteAddr": "*****",
"user": "*****",
"app": "mail",
"method": "DELETE",
"url": "/index.php/api/thread/469715",
"message": "Could not move message $73695 from INBOX to [Gmail]/Trash",
"userAgent": "Mozilla/5.0 (X11; Linux x86_64; rv:131.0) Gecko/20100101 Firefox/131.0",
"version": "30.0.0.14",
"exception": {
"Exception": "OCA\\Mail\\Exception\\ServiceException",
"Message": "Could not move message $73695 from INBOX to [Gmail]/Trash",
"Code": 0,
"Trace": [
{
"file": "/var/www/html/custom_apps/mail/lib/Service/MailManager.php",
"line": 368,
"function": "move",
"class": "OCA\\Mail\\IMAP\\MessageMapper",
"type": "->",
"args": [
[
"OCA\\Mail\\IMAP\\HordeImapClient",
[
"HICenv",
"HICflags",
"HIChdrs",
"HICdate",
"HICsize",
"HICstruct"
],
true,
true
],
"INBOX",
73695,
"[Gmail]/Trash"
]
},
{
"file": "/var/www/html/custom_apps/mail/lib/Service/MailManager.php",
"line": 327,
"function": "deleteMessageWithClient",
"class": "OCA\\Mail\\Service\\MailManager",
"type": "->",
"args": [
[
"OCA\\Mail\\Account"
],
[
"OCA\\Mail\\Db\\Mailbox",
833
],
73695,
[
"OCA\\Mail\\IMAP\\HordeImapClient",
[
"HICenv",
"HICflags",
"HIChdrs",
"HICdate",
"HICsize",
"HICstruct"
],
true,
true
]
]
},
{
"file": "/var/www/html/custom_apps/mail/lib/Service/MailManager.php",
"line": 930,
"function": "deleteMessage",
"class": "OCA\\Mail\\Service\\MailManager",
"type": "->",
"args": [
[
"OCA\\Mail\\Account"
],
"INBOX",
73695
]
},
{
"file": "/var/www/html/custom_apps/mail/lib/Controller/ThreadController.php",
"line": 217,
"function": "deleteThread",
"class": "OCA\\Mail\\Service\\MailManager",
"type": "->",
"args": [
[
"OCA\\Mail\\Account"
],
[
"OCA\\Mail\\Db\\Mailbox",
833
],
"<20241021165439.Horde.WgxKmfS58aAcJ-5C0WWAd6x@******.com>"
]
},
{
"file": "/var/www/html/lib/private/AppFramework/Http/Dispatcher.php",
"line": 208,
"function": "delete",
"class": "OCA\\Mail\\Controller\\ThreadController",
"type": "->",
"args": [
469715
]
},
{
"file": "/var/www/html/lib/private/AppFramework/Http/Dispatcher.php",
"line": 114,
"function": "executeController",
"class": "OC\\AppFramework\\Http\\Dispatcher",
"type": "->",
"args": [
[
"OCA\\Mail\\Controller\\ThreadController"
],
"delete"
]
},
{
"file": "/var/www/html/lib/private/AppFramework/App.php",
"line": 161,
"function": "dispatch",
"class": "OC\\AppFramework\\Http\\Dispatcher",
"type": "->",
"args": [
[
"OCA\\Mail\\Controller\\ThreadController"
],
"delete"
]
},
{
"file": "/var/www/html/lib/private/Route/Router.php",
"line": 302,
"function": "main",
"class": "OC\\AppFramework\\App",
"type": "::",
"args": [
"OCA\\Mail\\Controller\\ThreadController",
"delete",
[
"OC\\AppFramework\\DependencyInjection\\DIContainer"
],
[
"469715",
"mail.thread.delete"
]
]
},
{
"file": "/var/www/html/lib/base.php",
"line": 1001,
"function": "match",
"class": "OC\\Route\\Router",
"type": "->",
"args": [
"/apps/mail/api/thread/469715"
]
},
{
"file": "/var/www/html/index.php",
"line": 24,
"function": "handleRequest",
"class": "OC",
"type": "::",
"args": []
}
],
"File": "/var/www/html/custom_apps/mail/lib/IMAP/MessageMapper.php",
"Line": 339,
"Previous": {
"Exception": "Horde_Imap_Client_Exception",
"Message": "Mail server closed the connection unexpectedly.",
"Code": 4,
"Trace": [
{
"file": "/var/www/html/custom_apps/mail/vendor/bytestream/horde-imap-client/lib/Horde/Imap/Client/Socket.php",
"line": 4560,
"function": "read",
"class": "Horde_Imap_Client_Socket_Connection_Socket",
"type": "->",
"args": []
},
{
"file": "/var/www/html/custom_apps/mail/vendor/bytestream/horde-imap-client/lib/Horde/Imap/Client/Socket.php",
"line": 4319,
"function": "_getLine",
"class": "Horde_Imap_Client_Socket",
"type": "->",
"args": [
[
"Horde_Imap_Client_Interaction_Pipeline",
[
[],
[],
[
"Horde_Imap_Client_Mailbox"
]
],
[
"Horde_Imap_Client_Fetch_Results"
]
]
]
},
{
"file": "/var/www/html/custom_apps/mail/vendor/bytestream/horde-imap-client/lib/Horde/Imap/Client/Socket.php",
"line": 4243,
"function": "_sendCmdChunk",
"class": "Horde_Imap_Client_Socket",
"type": "->",
"args": [
[
"Horde_Imap_Client_Interaction_Pipeline",
[
[],
[],
[
"Horde_Imap_Client_Mailbox"
]
],
[
"Horde_Imap_Client_Fetch_Results"
]
],
[
[
"Horde_Imap_Client_Interaction_Command",
[],
true,
false,
null,
null,
[
"Horde_Imap_Client_Interaction_Pipeline",
[
[],
[],
[
"Horde_Imap_Client_Mailbox"
]
],
[
"Horde_Imap_Client_Fetch_Results"
]
],
null,
"7"
]
]
]
},
{
"file": "/var/www/html/custom_apps/mail/vendor/bytestream/horde-imap-client/lib/Horde/Imap/Client/Socket.php",
"line": 3691,
"function": "_sendCmd",
"class": "Horde_Imap_Client_Socket",
"type": "->",
"args": [
[
"Horde_Imap_Client_Interaction_Pipeline",
[
[],
[],
[
"Horde_Imap_Client_Mailbox"
]
],
[
"Horde_Imap_Client_Fetch_Results"
]
]
]
},
{
"file": "/var/www/html/custom_apps/mail/vendor/bytestream/horde-imap-client/lib/Horde/Imap/Client/Base.php",
"line": 2977,
"function": "_copy",
"class": "Horde_Imap_Client_Socket",
"type": "->",
"args": [
[
"Horde_Imap_Client_Mailbox"
],
[
[
"Horde_Imap_Client_Ids",
false
],
true,
true
]
]
},
{
"file": "/var/www/html/custom_apps/mail/lib/IMAP/MessageMapper.php",
"line": 324,
"function": "copy",
"class": "Horde_Imap_Client_Base",
"type": "->",
"args": [
"INBOX",
[
"Horde_Imap_Client_Mailbox"
],
[
[
"Horde_Imap_Client_Ids",
false
],
true,
true
]
]
},
{
"file": "/var/www/html/custom_apps/mail/lib/Service/MailManager.php",
"line": 368,
"function": "move",
"class": "OCA\\Mail\\IMAP\\MessageMapper",
"type": "->",
"args": [
[
"OCA\\Mail\\IMAP\\HordeImapClient",
[
"HICenv",
"HICflags",
"HIChdrs",
"HICdate",
"HICsize",
"HICstruct"
],
true,
true
],
"INBOX",
73695,
"[Gmail]/Trash"
]
},
{
"file": "/var/www/html/custom_apps/mail/lib/Service/MailManager.php",
"line": 327,
"function": "deleteMessageWithClient",
"class": "OCA\\Mail\\Service\\MailManager",
"type": "->",
"args": [
[
"OCA\\Mail\\Account"
],
[
"OCA\\Mail\\Db\\Mailbox",
833
],
73695,
[
"OCA\\Mail\\IMAP\\HordeImapClient",
[
"HICenv",
"HICflags",
"HIChdrs",
"HICdate",
"HICsize",
"HICstruct"
],
true,
true
]
]
},
{
"file": "/var/www/html/custom_apps/mail/lib/Service/MailManager.php",
"line": 930,
"function": "deleteMessage",
"class": "OCA\\Mail\\Service\\MailManager",
"type": "->",
"args": [
[
"OCA\\Mail\\Account"
],
"INBOX",
73695
]
},
{
"file": "/var/www/html/custom_apps/mail/lib/Controller/ThreadController.php",
"line": 217,
"function": "deleteThread",
"class": "OCA\\Mail\\Service\\MailManager",
"type": "->",
"args": [
[
"OCA\\Mail\\Account"
],
[
"OCA\\Mail\\Db\\Mailbox",
833
],
"<20241021165439.Horde.WgxKmfS58aAcJ-5C0WWAd6x@*****.com>"
]
},
{
"file": "/var/www/html/lib/private/AppFramework/Http/Dispatcher.php",
"line": 208,
"function": "delete",
"class": "OCA\\Mail\\Controller\\ThreadController",
"type": "->",
"args": [
469715
]
},
{
"file": "/var/www/html/lib/private/AppFramework/Http/Dispatcher.php",
"line": 114,
"function": "executeController",
"class": "OC\\AppFramework\\Http\\Dispatcher",
"type": "->",
"args": [
[
"OCA\\Mail\\Controller\\ThreadController"
],
"delete"
]
},
{
"file": "/var/www/html/lib/private/AppFramework/App.php",
"line": 161,
"function": "dispatch",
"class": "OC\\AppFramework\\Http\\Dispatcher",
"type": "->",
"args": [
[
"OCA\\Mail\\Controller\\ThreadController"
],
"delete"
]
},
{
"file": "/var/www/html/lib/private/Route/Router.php",
"line": 302,
"function": "main",
"class": "OC\\AppFramework\\App",
"type": "::",
"args": [
"OCA\\Mail\\Controller\\ThreadController",
"delete",
[
"OC\\AppFramework\\DependencyInjection\\DIContainer"
],
[
"469715",
"mail.thread.delete"
]
]
},
{
"file": "/var/www/html/lib/base.php",
"line": 1001,
"function": "match",
"class": "OC\\Route\\Router",
"type": "->",
"args": [
"/apps/mail/api/thread/469715"
]
},
{
"file": "/var/www/html/index.php",
"line": 24,
"function": "handleRequest",
"class": "OC",
"type": "::",
"args": []
}
],
"File": "/var/www/html/custom_apps/mail/vendor/bytestream/horde-imap-client/lib/Horde/Imap/Client/Socket/Connection/Socket.php",
"Line": 147
},
"message": "Could not move message $73695 from INBOX to [Gmail]/Trash",
"exception": [],
"CustomMessage": "Could not move message $73695 from INBOX to [Gmail]/Trash"
},
"id": "671687d44ad18"
}
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start at the deleteThread path in lib/Controller/ThreadController.php and follow MailManager.php around lines 327, 368, and 930 into IMAP/MessageMapper.php line 324. Reproduce deletion with a Gmail account and inspect how the Horde IMAP connection failure is handled during the move to [Gmail]/Trash. Done means Gmail messages are removed from Inbox without the transient error or reappearance described in the issue.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- php
- Domain
- backend
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Mostly clear
- Newbie friendliness
- 35/100