nextcloud / nextcloud/mail

Synchronization with Outlook does not work

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#10,193 48 comments 12 reactions 0 assignees View on GitHub

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1. to develop bug
Dominant language
JavaScript
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Forks
348
Avg merge
12h 28m
Merged PRs (30d)
91

Description

Steps to reproduce
  1. Two-factor authentication enabled
  2. Application password created
  3. Incorrect IMAP login or password
Expected behavior

Until yesterday 25.09.2024 the synchronization worked

Actual behavior

Incorrect IMAP login or password

Mail app version

3.7.8

Mailserver or service

Outlook

Operating system

Debian 12

PHP engine version

PHP 8.2

Web server

Apache (supported)

Database

MariaDB

Additional info

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing Outlook synchronization with two-factor authentication and an application password in the reported Mail 3.7.8, PHP 8.2, Debian 12, Apache, and MariaDB environment. Trace the IMAP login and synchronization entry points; done means valid Outlook credentials synchronize successfully and incorrect credentials produce the expected behavior.

Written by the indexing model from the issue text.

Assessment

Tech stack
apache, debian, mariadb, php
Domain
backend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Quiet
Clarity
Needs clarification
Newbie friendliness
35/100

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