nextcloud / nextcloud/ios

iOS App “Media” tab only shows 1 photo after reorganizing files into subfolders

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#3,811 5 comments 2 reactions 0 assignees View on GitHub

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bug
Dominant language
Swift
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Description

Environment
• Server: Nextcloud (Docker on Raspberry Pi 3, with external USB HDD at /mnt/ncdata)
• Nextcloud version: e.g. 31.0.9
• iOS App version: e.g. 7.1.7
• iOS version: e.g. iOS 26.0.1
• Database: MariaDB (Docker)

Steps to Reproduce
1. Upload ~12,000 photos/videos into a single folder (Photos/mobile)
→ At this point everything works in both web UI and iOS Media tab.
2. Reorganize into year/month subfolders (Photos/mobile/2023/01, 2023/02, …).
3. Run reindex commands:
occ files:scan --all
occ files:scan-app-data
occ maintenance:mimetype:update-db
occ maintenance:repair --include-expensive
occ db:add-missing-indices

4.	After reindex:
	•	Web Files tab ✅ All files visible
	•	Web Photos app ✅ All files visible
	•	iOS Files tab ✅ All files visible
	•	iOS Media tab ❌ Only 1 single (oldest) photo displayed

Expected Behavior
• Media tab on iOS should display all photos/videos, same as web Photos app.

Actual Behavior
• Media tab only shows one (the oldest) photo.
• Files tab and web UI both show the correct number (~12,000).
• Issue appeared only after reorganizing files into subfolders.

Additional Information
• Clearing cache, logging out/in, uninstalling/reinstalling the iOS app does not help.
• Appdata caches (appdata_xxxxx/photos, thumbnails) deleted and rebuilt → no change.
• Background jobs (cron.php) running every 5 minutes.
• Looks like a Photos API indexing/pagination bug triggered by large photo libraries with many subfolders.

Related Issues
#2896 – Media tab photos progressively disappearing
#3301 – Media tab only shows certain folders
#3598 – Media tab broken with large photo libraries

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start with the iOS Media tab and the Photos API behavior described in the reproduction steps, using a large library reorganized into year/month subfolders. Compare the Media tab with the Files tab and web Photos app; done means all photos and videos appear after reorganization and reindexing, rather than only the oldest item.

Written by the indexing model from the issue text.

Assessment

Tech stack
ios, swift
Domain
mobile
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
35/100

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