nextcloud / nextcloud/ios

Add new account: Your browser is not supported.

Open
#3,394 10 comments 3 reactions 0 assignees View on GitHub

Nobody has claimed this yet.

bug
Dominant language
Swift
Stars
2.5k
Forks
1k
Avg merge
2d 18h
Merged PRs (30d)
13

Description

How to use GitHub
  • Please use the 👍 reaction to show that you are affected by the same issue.
  • Please don't comment if you have no relevant information to add. It's just extra noise for everyone subscribed to this issue.
  • Subscribe to receive notifications on status change and new comments.

Steps to reproduce

1.open nextcloud app
2.add account
3.enter url
4. connect to your account
5. login
6. username, pw -> Log in
7. add totp ms authenticator number
8. nextscreen error message
9. continue wit this unsupported browser
11. Your browser is not supported. Please upgrade to a newer version or a supported one.

Continue with this unsupported browser
Supported versions

Chrome for Android version 132 and above
Firefox for Android version 132 and above
UC Browser for Android version 15.5 and above
Android Browser version 132 and above
Safari on iOS version 18.2 and above
Opera Mobile version 80 and above
Samsung Internet version 27 and above
12.
13. login screen instead of adding it to the app
14.

Expected behaviour

Tell us what should happen
It should add the new user account to the app so that i can switch between 2 users

Actual behaviour

Tell us what happens instead, if possible also add a screenshot

Your browser is not supported. Please upgrade to a newer version or a supported one.

Continue with this unsupported browser
Supported versions

Chrome for Android version 132 and above
Firefox for Android version 132 and above
UC Browser for Android version 15.5 and above
Android Browser version 132 and above
Safari on iOS version 18.2 and above
Opera Mobile version 80 and above
Samsung Internet version 27 and above

I have ios

Logs
If applicable, you can post the iOS app or server logs (removing any sensitive information).
Reasoning or why should it be changed/implemented?
Environment data

iOS version: e.g. iOS 18.4 22E240

DuckDuckGo version 7.163.0.6 (default browser)
Safari no Version found.

I don’t even know which browser it takes

No pending updates available neither ios, browser nor nextcloud 31.0.1 now 31.0.2 same behaviour

Nextcloud iOS app version: see More > Settings

Server operating system: debian bullseye

Web server: Apache, nginx

Database:

PHP version: debian bullseye default 7.4 i guess (side note nextcloud tends to move to newer php versions than debian offers by default which is a very annoying mismatch)
I wish for fewer updates, more stability and cannot understand why app developpers have the burden of editing their codes each time a new „stable“ update is available. Poor devs, my regrets

Nextcloud version: 31.0.1 and 31.0.2

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the iOS account-add flow described in the steps, using the reported DuckDuckGo and Safari browser context. Check where the unsupported-browser message appears after TOTP login and compare the result with the expected account-switching behavior. Done means the second user account is added successfully instead of returning to the login screen.

Written by the indexing model from the issue text.

Assessment

Tech stack
swift
Domain
mobile
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
30/100

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.