Missing metadata for chunked upload. The distributed cache does not hold the information of previous requests.

Steps to reproduce

1. Try to upload videos >512 mb from iPhone

Actual behaviour

I got the following error message:

Missing metadata for chunked upload. The distributed cache does not hold the information of previous requests.

Screenshots

https://imgur.com/3EEbuvc

Logs

docker-compose log

nextcloud-app-1    | XXX - XXX [01/Jan/2024:14:00:25 +0000] "PROPFIND /remote.php/dav/uploads/XXX/835B7240-482E-4988-822B-2FF3F588BD61 HTTP/1.1" 404 990 "-" "Mozilla/5.0 (iOS) Nextcloud-iOS/4.9.6"
nextcloud-app-1    | XXX - XXX [01/Jan/2024:14:00:26 +0000] "MKCOL /remote.php/dav/uploads/XXX/835B7240-482E-4988-822B-2FF3F588BD61 HTTP/1.1" 201 606 "-" "Mozilla/5.0 (iOS) Nextcloud-iOS/4.9.6"
nextcloud-app-1    | XXX - XXX [01/Jan/2024:14:00:26 +0000] "PUT /remote.php/dav/uploads/XXX/835B7240-482E-4988-822B-2FF3F588BD61/1 HTTP/1.1" 412 865 "-" "Mozilla/5.0 (iOS) Nextcloud-iOS/4.9.6"
nextcloud-app-1    | XXX - - [01/Jan/2024:14:00:35 +0000] "GET /apps/files/api/v1/stats HTTP/1.1" 200 913 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36"
nextcloud-app-1    | XXX - - [01/Jan/2024:14:00:35 +0000] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 304 766 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36"
nextcloud-app-1    | XXX - - [01/Jan/2024:14:00:35 +0000] "PUT /ocs/v2.php/apps/user_status/api/v1/heartbeat?format=json HTTP/1.1" 200 922 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36"
nextcloud-app-1    | XXX - XXX [01/Jan/2024:14:00:35 +0000] "PROPFIND /remote.php/dav/uploads/XXX/835B7240-482E-4988-822B-2FF3F588BD61 HTTP/1.1" 207 1456 "-" "Mozilla/5.0 (iOS) Nextcloud-iOS/4.9.6"
nextcloud-app-1    | XXX - XXX [01/Jan/2024:14:00:35 +0000] "PUT /remote.php/dav/uploads/XXX/835B7240-482E-4988-822B-2FF3F588BD61/1 HTTP/1.1" 412 865 "-" "Mozilla/5.0 (iOS) Nextcloud-iOS/4.9.6"
nextcloud-app-1    | XXX - XXX [01/Jan/2024:14:00:40 +0000] "PROPFIND /remote.php/dav/uploads/XXX/835B7240-482E-4988-822B-2FF3F588BD61 HTTP/1.1" 207 1456 "-" "Mozilla/5.0 (iOS) Nextcloud-iOS/4.9.6"
nextcloud-app-1    | XXX - XXX [01/Jan/2024:14:00:40 +0000] "PUT /remote.php/dav/uploads/XXX/835B7240-482E-4988-822B-2FF3F588BD61/1 HTTP/1.1" 412 865 "-" "Mozilla/5.0 (iOS) Nextcloud-iOS/4.9.6"
nextcloud-app-1    | XXX - XXX [01/Jan/2024:14:00:45 +0000] "PROPFIND /remote.php/dav/uploads/XXX/835B7240-482E-4988-822B-2FF3F588BD61 HTTP/1.1" 207 1456 "-" "Mozilla/5.0 (iOS) Nextcloud-iOS/4.9.6"
nextcloud-app-1    | XXX - XXX [01/Jan/2024:14:00:45 +0000] "PUT /remote.php/dav/uploads/XXX/835B7240-482E-4988-822B-2FF3F588BD61/1 HTTP/1.1" 412 865 "-" "Mozilla/5.0 (iOS) Nextcloud-iOS/4.9.6"
nextcloud-app-1    | XXX - XXX [01/Jan/2024:14:00:50 +0000] "PROPFIND /remote.php/dav/uploads/XXX/835B7240-482E-4988-822B-2FF3F588BD61 HTTP/1.1" 207 1456 "-" "Mozilla/5.0 (iOS) Nextcloud-iOS/4.9.6"

application communication.log

Additional information

I'm using Vultr Object Storage (S3) as primary storage. Single server with docker-compose.

What I tried, some config

• https://help.nextcloud.com/t/s3-random-storage-problem-on-large-files/72897/4
• .env:

   PHP_UPLOAD_LIMIT=100G
   APACHE_BODY_LIMIT=0
   NEXTCLOUD_UPLOAD_LIMIT=100G

• apache2 config

   LimitRequestBody 0

• finetune.ini

  pm = dynamic
  pm.max_children = 36
  pm.start_servers = 18
  pm.min_spare_servers = 1
  pm.max_spare_servers = 12
  
  opcache.enable=1
  opcache.enable_cli=1
  opcache.memory_consumption=128
  opcache.max_accelerated_files=10000
  opcache.huge_code_pages=1
  opcache.enable_file_override=1
  opcache.jit_buffer_size=128M
  opcache.jit=1255

• docker-compose.yml

version: '3'

services:
  db:
    image: postgres:16.0-alpine3.18
    restart: always
    volumes:
      - /srv/nextcloud/data:/var/lib/postgresql/data:Z
    env_file:
      - .env
    networks:
      - internal

  redis:
    image: redis:7.2.1-alpine3.18
    restart: always
    volumes:
      - /srv/nextcloud/redis:/data
    networks:
      - internal

  app:
    image: nextcloud:27.1.5-apache
    restart: always
    hostname: 'XXX'
    expose:
      - 80
    volumes:
      - /srv/nextcloud/app:/var/www/html
      - ./finetune.ini:/usr/local/etc/php/conf.d/finetune.ini:ro
      - /opt/nextcloud/nextcloud-apache.conf:/etc/apache2/conf-enabled/nextcloud-apache.conf:ro
    env_file:
      - .env
    depends_on:
      - db
      - redis
    labels:
      - traefik.http.routers.nextcloud.rule=Host(`XXX`)
      - traefik.http.routers.nextcloud.tls=true
      - traefik.http.routers.nextcloud.tls.certresolver=lets-encrypt
      - traefik.http.services.nextcloud.loadbalancer.server.port=80
      - traefik.port=80
    networks:
      - web
      - internal

  cron:
    image: nextcloud:27.1.5-apache
    restart: always
    volumes:
      - /srv/nextcloud/app:/var/www/html:z
    entrypoint: /cron.sh
    depends_on:
      - db
      - redis
    networks:
      - internal

networks:
    web:
        external: true
    internal:
        external: false

Environment data

iOS version: iOS 17.1.2

Nextcloud iOS app version: 4.9.6.1

Server operating system: linux (docker)

Web server: Apache

Database: Postgres

PHP version: latest docker image from dockerhub

Nextcloud version: 27.1.5

Start by reproducing the iOS 4.9.6 upload of a video over 512 MB against the documented Docker Compose setup, focusing on the DAV upload endpoint and repeated PUT 412 responses. Review the distributed-cache, S3 primary-storage, and chunked-upload paths; no source file or test is named. Done means the upload completes without the missing-metadata error and regression coverage is added.