nextcloud / nextcloud/ios

Files wont open in Files App (The file doesn't exist)

Open
#2,374 16 comments 3 reactions 0 assignees View on GitHub

Nobody has claimed this yet.

Dominant language
Swift
Stars
2.5k
Forks
1k
Avg merge
2d 18h
Merged PRs (30d)
13

Description

Steps to reproduce
  1. Share Folder with user
  2. Open Files App
  3. Try opening File

(Under IOS 16.3 and 16.3.1 with IOS App 4.7 and 4.8 (via Testflight)

Expected behaviour

Documents should open normally and should be able to be downloaded

Actual behaviour

Pop-up message appears with following statement: "The file doesn't exist"

Screenshots

image
image

Logs
If applicable, you can post the iOS app or server logs (removing any sensitive information).
Reasoning or why should it be changed/implemented?

So users can open, Download and edit Files through the files app

Environment data

iOS version: IOS 16.3 and IOS16.3.1

Nextcloud iOS app version: see More > Settings

4.7.0.23 and 4.8.0.1

Server operating system:

Linux 5.15.74-1-pve x86_64

Web server:

Apache

Database:

mysql 10.3.36

PHP version:

7.4.32

Nextcloud version: see Nextcloud admin page

24.0.6

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start with the Files App reproduction steps for a folder shared with another user on the reported iOS and Nextcloud app versions. Investigate the file-opening and download flow, then verify that shared files open and can be downloaded without the “The file doesn't exist” message.

Written by the indexing model from the issue text.

Assessment

Tech stack
ios, swift
Domain
mobile
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
35/100

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.