nextcloud / nextcloud/fulltextsearch

[Bug]: Error message "Cannot decrypt this file, probably this is a shared file. Please ask the file owner to reshare the file with you." is clogging up the logs

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0. Needs triage bug
Dominant language
PHP
Stars
234
Forks
64
Avg merge
6h 18m
Merged PRs (30d)
10

Description

⚠️ This issue respects the following points: ⚠️
Bug description

The log is clogged up with error messages when uploading files (See exact error message below). All user accounts are affected. This seems to be an issue with files_fulltextsearch in combination with per-user key encryption. Even though the error message does not indicate a specific app, it is only encountered when files_fulltextsearch is enabled (doesnt't happen if only fulltextsearch and fulltextsearch_elasticsearch are enabled). The error message appears whenever a human-readable file is uploaded. If e.g. a .dll file is uploaded, no error messages occur. If the file extension is changed from .dll to .txt, the error occurs immediately. The files themselves can be opened without errors both from the web interface and the desktop drive.

Steps to reproduce
  1. Enable per-user key encryption
  2. Install fulltextsearch, fulltextsearch_elasticsearch and files_fulltextsearch
  3. Upload a human-readable file
Expected behavior

No errors in the logs

Installation method

Community Manual installation with Archive

Nextcloud Server version

28

Operating system

Debian/Ubuntu

PHP engine version

PHP 8.3

Web server

Nginx

Database engine version

MariaDB

Is this bug present after an update or on a fresh install?

Fresh Nextcloud Server install

Are you using the Nextcloud Server Encryption module?

Encryption is Enabled

What user-backends are you using?
  • Default user-backend (database)
  • LDAP/ Active Directory
  • SSO - SAML
  • Other
Configuration report
{
    "system": {
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "cloud.redacted.com"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "28.0.2.5",
        "overwrite.cli.url": "https:\/\/cloud.redacted.com",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "overwritehost": "cloud.redacted.com",
        "activity_expire_days": 14,
        "allow_local_remote_servers": true,
        "auth.bruteforce.protection.enabled": true,
        "blacklisted_files": [
            ".htaccess",
            "Thumbs.db",
            "thumbs.db"
        ],
        "cron_log": true,
        "default_phone_region": "DE",
        "defaultapp": "files,dashboard",
        "enable_previews": true,
        "enabledPreviewProviders": [
            "OC\\Preview\\PNG",
            "OC\\Preview\\JPEG",
            "OC\\Preview\\GIF",
            "OC\\Preview\\BMP",
            "OC\\Preview\\XBitmap",
            "OC\\Preview\\Movie",
            "OC\\Preview\\PDF",
            "OC\\Preview\\MP3",
            "OC\\Preview\\TXT",
            "OC\\Preview\\MarkDown"
        ],
        "filesystem_check_changes": 0,
        "filelocking.enabled": "true",
        "htaccess.RewriteBase": "\/",
        "integrity.check.disabled": false,
        "knowledgebaseenabled": false,
        "logfile": "\/var\/log\/nextcloud\/nextcloud.log",
        "loglevel": 2,
        "logtimezone": "Europe\/Berlin",
        "memcache.local": "\\OC\\Memcache\\APCu",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "overwriteprotocol": "https",
        "preview_max_x": 1024,
        "preview_max_y": 768,
        "preview_max_scale_factor": 1,
        "profile.enabled": false,
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 0,
            "password": "***REMOVED SENSITIVE VALUE***",
            "timeout": 0.5,
            "dbindex": 1
        },
        "quota_include_external_storage": false,
        "share_folder": "\/shared",
        "skeletondirectory": "",
        "theme": "",
        "trashbin_retention_obligation": "auto, 7",
        "updater.release.channel": "stable",
        "mail_smtpmode": "smtp",
        "mail_smtpsecure": "ssl",
        "mail_sendmailmode": "smtp",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "465",
        "mail_smtpauth": 1,
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "trusted_proxies": "***REMOVED SENSITIVE VALUE***",
        "remember_login_cookie_lifetime": "1800",
        "versions_retention_obligation": "auto, 365",
        "simpleSignUpLink.shown": false,
        "upgrade.disable-web": true,
        "log.condition": {
            "apps": [
                "admin_audit"
            ]
        },
        "log_rotate_size": "0",
        "maintenance": false,
        "maintenance_window_start": "0",
        "default_timezone": "Europe\/Berlin"
    }
}
List of activated Apps
Enabled:
  - activity: 2.20.0
  - admin_audit: 1.18.0
  - bruteforcesettings: 2.8.0
  - cloud_federation_api: 1.11.0
  - comments: 1.18.0
  - contactsinteraction: 1.9.0
  - dashboard: 7.8.0
  - dav: 1.29.1
  - encryption: 2.16.0
  - federatedfilesharing: 1.18.0
  - federation: 1.18.0
  - files: 2.0.0
  - files_accesscontrol: 1.18.0
  - files_automatedtagging: 1.18.0
  - files_fulltextsearch: 28.0.0
  - files_pdfviewer: 2.9.0
  - files_reminders: 1.1.0
  - files_sharing: 1.20.0
  - files_trashbin: 1.18.0
  - files_versions: 1.21.0
  - fulltextsearch: 28.0.0
  - fulltextsearch_elasticsearch: 28.0.0
  - logreader: 2.13.0
  - lookup_server_connector: 1.16.0
  - nextcloud_announcements: 1.17.0
  - notifications: 2.16.0
  - notify_push: 0.6.9
  - oauth2: 1.16.3
  - password_policy: 1.18.0
  - photos: 2.4.0
  - privacy: 1.12.0
  - provisioning_api: 1.18.0
  - quota_warning: 1.18.0
  - recommendations: 2.0.0
  - related_resources: 1.3.0
  - serverinfo: 1.18.0
  - settings: 1.10.1
  - sharebymail: 1.18.0
  - spreed: 18.0.3
  - support: 1.11.0
  - systemtags: 1.18.0
  - terms_of_service: 2.3.2
  - text: 3.9.1
  - theming: 2.3.0
  - twofactor_backupcodes: 1.17.0
  - updatenotification: 1.18.0
  - user_status: 1.8.1
  - viewer: 2.2.0
  - weather_status: 1.8.0
  - workflowengine: 2.10.0
Disabled:
  - circles: 28.0.0-dev (installed 28.0.0-dev)
  - files_external: 1.20.0
  - files_fulltextsearch_tesseract: 27.0.0
  - firstrunwizard: 2.17.0 (installed 2.17.0)
  - survey_client: 1.16.0 (installed 1.16.0)
  - suspicious_login: 6.0.0
  - twofactor_totp: 10.0.0-beta.2
  - user_ldap: 1.19.0
Nextcloud Signing status
No errors have been found.
Nextcloud Logs
{"reqId":"1cOoYXpgrtXxozMVL652","level":3,"time":"2024-02-13T13:12:49+01:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","message":"Cannot decrypt this file, probably this is a shared file. Please ask the file owner to reshare the file with you.","userAgent":"--","version":"28.0.2.5","data":[]}
Additional info

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

No source files or tests are named. Reproduce with per-user key encryption and the fulltextsearch, fulltextsearch_elasticsearch, and files_fulltextsearch apps enabled, then trace the upload indexing path that emits the logged message. Done means human-readable uploads no longer produce this erroneous error while files remain accessible.

Written by the indexing model from the issue text.

Assessment

Tech stack
elasticsearch, php
Domain
search, security
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

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