nextcloud / nextcloud/documentserver_community

OCA\DocumentServer\Document\DocumentConversionException: TypeError: Cannot read property 'om' of undefined at mm.Rh

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bug
Dominant language
PHP
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23h 13m
Merged PRs (30d)
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Description

The following error appears about once every hour (today: 01:04, 02:17, 03:51, 05:03, 06:14, 07:25, 08:36, 09:47, 10:58, 12:11, 13:22, 14:33, 15:44, 16:55, 18:06).

[documentserver_community] Fehler: OCA\DocumentServer\Document\DocumentConversionException: TypeError: Cannot read property 'om' of undefined
    at mm.Rh (<anonymous>:19930:444)
    at za.C.asc_docs_api.asc_nativeApplyChanges2 (<anonymous>:11253:127)
Uncaught TypeError: Cannot read property 'om' of undefined
DoctRenderer:<result><error index="0" /></result>
 at <<closure>>

0. /volume1/web/nc/apps/documentserver_community/lib/DocumentConverter.php line 125
   OCA\DocumentServer\Document\ConverterBinary->run("/volume1/@tmp/oc_tmp_mHRONQ-.xml", null)
1. /volume1/web/nc/apps/documentserver_community/lib/DocumentConverter.php line 80
   OCA\DocumentServer\DocumentConverter->runCommand(OCA\DocumentServ ... {})
2. /volume1/web/nc/apps/documentserver_community/lib/Document/DocumentStore.php line 156
   OCA\DocumentServer\DocumentConverter->saveChanges("*** sensitive parameters replaced ***", ["78;AgAAADEA//8 ... "], "/volume1/web/nc ... x", "docx")
3. /volume1/web/nc/apps/documentserver_community/lib/LocalAppData.php line 102
   OCA\DocumentServer\Document\DocumentStore->OCA\DocumentServer\Document\{closure}("*** sensitive parameters replaced ***")
4. /volume1/web/nc/apps/documentserver_community/lib/Document/DocumentStore.php line 176
   OCA\DocumentServer\LocalAppData->getReadWriteLocalPath(OC\Files\SimpleFS\SimpleFolder {}, Closure {})
5. /volume1/web/nc/apps/documentserver_community/lib/Document/SaveHandler.php line 58
   OCA\DocumentServer\Document\DocumentStore->saveChanges(1908255055, [OCA\DocumentSer ... "])
6. /volume1/web/nc/apps/documentserver_community/lib/BackgroundJob/Cleanup.php line 71
   OCA\DocumentServer\Document\SaveHandler->flushChanges(1908255055)
7. /volume1/web/nc/lib/public/BackgroundJob/Job.php line 79
   OCA\DocumentServer\BackgroundJob\Cleanup->run(null)
8. /volume1/web/nc/cron.php line 177
   OCP\BackgroundJob\Job->execute(OC\BackgroundJob\JobList {}, OC\Log {})

GET /cron.php
from xx.xxx.x.xx at 2022-12-17T17:06:16+00:00

When I donwload logs, I find the additionally information
"app":"documentserver_community","method":"GET","url":"/cron.php","message":"Error while applying changes for document 1908255055"

Nextcloud Server: 24.0.8
Community Document Server: 0.1.13

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start with lib/DocumentConverter.php at line 125 and trace the saveChanges path through lib/Document/DocumentStore.php and lib/BackgroundJob/Cleanup.php. Reproduce or inspect the recurring cron conversion failure using the reported stack trace and document 1908255055. Done means the intermittent conversion error is understood and the affected changes complete successfully.

Written by the indexing model from the issue text.

Assessment

Tech stack
php
Domain
backend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
35/100

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