nextcloud / nextcloud/documentserver_community
Error when trying to connect (cURL error 7)
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bug
- Dominant language
- PHP
- Stars
- 142
- Forks
- 32
- Avg merge
- 23h 13m
- Merged PRs (30d)
- 15
Description
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Steps to reproduce
- update to nextcloud 19.0.0
- install ONLYOFFICE and Community Document Server
- update to NC 19.0.1
- go into settings->ONLYOFFICE
- press SAVE
Expected behaviour
ONLYOFFICE should continue working after the update.
Actual behaviour
ONLYOFFICE document server worked fine since NC18, also fine under 19.0.1 until I pressed the SAVE button recently agian in settings.
Now I get this error:
Error when trying to connect (cURL error 7: Failed to connect to next.myserver.de port 443: Connection refused (see https://curl.haxx.se/libcurl/c/libcurl-errors.html))✖
Server configuration
Operating system: Debian 10 with docker
Web server: apache
Database: mariadb
PHP version: 7.4
Nextcloud version: 19.0.1
Updated from an older Nextcloud/ownCloud or fresh install: NC 16 over 19.0.0
Where did you install Nextcloud from: docker
Signing status:
Signing status
No errors have been found.
List of activated apps:
App list
Enabled: - accessibility: 1.5.0 - activity: 2.12.0 - admin_audit: 1.9.0 - announcementcenter: 3.8.1 - apporder: 0.10.0 - bookmarks: 3.3.3 - bruteforcesettings: 1.6.0 - calendar: 2.0.3 - carnet: 0.22.2 - circles: 0.19.4 - cloud_federation_api: 1.2.0 - comments: 1.9.0 - contacts: 3.3.0 - contactsinteraction: 1.0.0 - dav: 1.15.0 - deck: 1.0.5 - documentserver_community: 0.1.7 - federatedfilesharing: 1.9.0 - federation: 1.9.0 - files: 1.14.0 - files_external: 1.10.0 - files_fulltextsearch_tesseract: 1.4.2 - files_mindmap: 0.0.22 - files_pdfviewer: 1.8.0 - files_retention: 1.8.2 - files_rightclick: 0.16.0 - files_sharing: 1.11.0 - files_trashbin: 1.9.0 - files_versions: 1.12.0 - files_videoplayer: 1.8.0 - firstrunwizard: 2.8.0 - fulltextsearch: 1.4.2 - groupfolders: 6.0.6 - keeweb: 0.6.2 - logreader: 2.4.0 - lookup_server_connector: 1.7.0 - mail: 1.4.1 - maps: 0.1.6 - mindmaps: 0.1.0 - news: 14.1.11 - nextcloud_announcements: 1.8.0 - notes: 3.6.1 - notifications: 2.7.0 - oauth2: 1.7.0 - onlyoffice: 4.3.0 - password_policy: 1.9.1 - photos: 1.1.0 - polls: 1.4.3 - privacy: 1.3.0 - provisioning_api: 1.9.0 - quota_warning: 1.8.0 - serverinfo: 1.9.0 - settings: 1.1.0 - sharebymail: 1.9.0 - social: 0.3.1 - socialsharing_email: 2.1.0 - spgverein: 0.6.0 - spreed: 9.0.3 - support: 1.2.1 - survey_client: 1.7.0 - systemtags: 1.9.0 - tasks: 0.13.3 - text: 3.0.1 - theming: 1.10.0 - twofactor_backupcodes: 1.8.0 - updatenotification: 1.9.0 - viewer: 1.3.0 - workflowengine: 2.1.0 Disabled: - encryption - recommendations - user_ldap
Nextcloud configuration:
Config report
{ system: { htaccess.RewriteBase: \/, memcache.local: \\OC\\Memcache\\APCu, apps_paths: [ { path: \/var\/www\/html\/apps, url: \/apps, writable: false }, { path: \/var\/www\/html\/custom_apps, url: \/custom_apps, writable: true } ], instanceid: ***REMOVED SENSITIVE VALUE***, passwordsalt: ***REMOVED SENSITIVE VALUE***, secret: ***REMOVED SENSITIVE VALUE***, trusted_domains: [ next.eclabs.de, xn--bhringer-n4a.org ], datadirectory: ***REMOVED SENSITIVE VALUE***, overwriteprotocol: https, overwrite.cli.url: https:\/\/next.eclabs.de, dbtype: mysql, version: 19.0.1.1, dbname: ***REMOVED SENSITIVE VALUE***, dbhost: ***REMOVED SENSITIVE VALUE***, dbport: , dbtableprefix: oc_, dbuser: ***REMOVED SENSITIVE VALUE***, dbpassword: ***REMOVED SENSITIVE VALUE***, installed: true, mail_from_address: ***REMOVED SENSITIVE VALUE***, mail_smtpmode: smtp, mail_smtpauthtype: PLAIN, mail_domain: ***REMOVED SENSITIVE VALUE***, mail_smtphost: ***REMOVED SENSITIVE VALUE***, mail_smtpport: 587, mail_smtpsecure: tls, mail_smtpauth: 1, mail_smtpname: ***REMOVED SENSITIVE VALUE***, mail_smtppassword: ***REMOVED SENSITIVE VALUE***, updater.release.channel: stable, mail_template_class: \\OC\\Mail\\EMailNoLogoTemplate, preview_libreoffice_path: \/usr\/bin\/libreoffice, maintenance: false, theme: , loglevel: 0, debug: false, app_install_overwrite: [ calendar, spreed, mindmaps, files_retention, socialsharing_email, files_mindmap, admin_notifications, social, spgverein, mindmap_app, keeweb, files_fulltextsearch_tesseract, fulltextsearch ], ldapIgnoreNamingRules: false, ldapProviderFactory: OCA\\User_LDAP\\LDAPProviderFactory, has_rebuilt_cache: true, trashbin_retention_obligation: auto, 3 } }
**Are you using external storage, if yes which one: no
Are you using encryption: no
**Are you using an external user-backend, if yes which one:**no
Client configuration
Browser: FF
Operating system: Ubuntu 20.04
Logs
Web server error log
Web server error log
Insert your webserver log here
Nextcloud log (data/nextcloud.log)
Nextcloud log
Insert your Nextcloud log here
Browser log
Browser log
Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
c) ...
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
No source file, test, or code entry point is identified. Start by reproducing the SAVE action with Nextcloud 19.0.1, ONLYOFFICE, and Community Document Server, then collect the missing web-server, Nextcloud, and browser logs; done means explaining or resolving the cURL 7 connection refusal.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- apache, docker, mariadb, php
- Domain
- backend, networking
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 25/100