nextcloud / nextcloud/desktop

[Bug]: Make always available locally : does not download files + VFS lazy sync stuck

Open
#9,828 19 comments 8 reactions 1 assignee Claimed by @camilasan View on GitHub
bug os: :door: Windows
Dominant language
C++
Stars
3.9k
Forks
1k
Avg merge
1d 17h
Merged PRs (30d)
123

Description

### ⚠️ Before submitting, please verify the following: ⚠️

- [x] This is a **bug**, not a question or a configuration issue.
- [x] This issue is **not** already reported on Github (I've searched it).
- [x] Nextcloud Server and Desktop Client are **up to date**. See [Server Maintenance and Release Schedule](https://github.com/nextcloud/server/wiki/Maintenance-and-Release-Schedule) and [Desktop Releases](https://nextcloud.com/install/#install-clients) for supported versions.
- [x] I agree to follow Nextcloud's [Code of Conduct](https://nextcloud.com/contribute/code-of-conduct/)

### Bug description

Hi, with nextcloud desktop client 33.0.2, using virtual files, I try to make some folders always available locally, and it doesn't work. Files and folders in that folder are showing syncing icon, but are not downloaded.

### Steps to reproduce

1. Right click on the folder, select "Make always available locally"

Image

2. Status of files and subfolders stays on "syncing", and nextcloud doesn't download files

Image

Image

### Expected behavior

All files and subfolders should be downloaded and stay always available locally.

### Which files are affected by this bug

All files under folder "Die - Réno gymnase glandasse". For example : "C:\P\2_Affaires\1_MaîtriseOeuvre\Die - Réno gymnase glandasse\2 Photos\IMG_20240212_113831.jpg"

### Operating system

Windows

### Which version of the operating system you are running.

Windows 11

### Package

Official Windows MSI

### Nextcloud Server version

32.0.6

### Nextcloud Desktop Client version

33.0.2

### Is this bug present after an update or on a fresh install?

Fresh desktop client install

### Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

### Are you using an external user-backend?

- [ ] Default internal user-backend
- [x] LDAP/ Active Directory
- [ ] SSO - SAML
- [ ] Other

### Nextcloud Server logs

```shell

```

### Additional info

Please can you give me an upload link to give you logs, without putting sensitive data on github ?

Contributor guide

Open the contributing guide

Assessment

This issue has not been assessed yet.

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.