[Bug]: Folder is not accessible - "The cloud operation was unsuccessful." on Windows
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Description
### ⚠️ Before submitting, please verify the following: ⚠️
- [x] This is a **bug**, not a question or a configuration issue.
- [x] This issue is **not** already reported on Github (I've searched it).
- [x] Nextcloud Server and Desktop Client are **up to date**. See [Server Maintenance and Release Schedule](https://github.com/nextcloud/server/wiki/Maintenance-and-Release-Schedule) and [Desktop Releases](https://nextcloud.com/install/#install-clients) for supported versions.
- [x] I agree to follow Nextcloud's [Code of Conduct](https://nextcloud.com/contribute/code-of-conduct/)
### Bug description
When the virtual folders are in use, some folders can't be open on Windows. It doesn't happen on all sync folders.
### Steps to reproduce
1. Select "Enable virtual file support..." in Nextcloud Desktop
2. Try to open file in Windows explorer
3. Error: "Location is not available. [folder] is not accessible. The cloud operation was unsuccessful"
4. Select "Disable virtual file support..." in Nextcloud Desktop
5. Open file in Windows explorer
6. It opens Ok
7. Goto [1]
Restarting computer doesn't help.
### Expected behavior
1. Select "Enable virtual file support..." in Nextcloud Desktop
2. Try to open file in Windows explorer
3. Opens, and downloads the file if requested
### Which files are affected by this bug
"D:\work\Drawings and Templates\"
### Operating system
Windows
### Which version of the operating system you are running.
Windows 11 Pro 10.0.26200
### Package
Official Windows MSI
### Nextcloud Server version
32.0.7
### Nextcloud Desktop Client version
33.0.2
### Is this bug present after an update or on a fresh install?
Updated from a minor version (ex. 3.16.1 to 3.16.2)
### Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
### Are you using an external user-backend?
- [x] Default internal user-backend
- [ ] LDAP/ Active Directory
- [ ] SSO - SAML
- [ ] Other
### Nextcloud Server logs
```shell
Error
documentserver_community
NotFoundException /appdata_oc7eftbfj9b2/documentserver_community/doc_4217750448/owner
1 Apr 2026, 12:50:03
Error
documentserver_community
NotFoundException /appdata_oc7eftbfj9b2/documentserver_community/doc_3997919654/owner
1 Apr 2026, 12:50:03
Error
documentserver_community
NotFoundException /appdata_oc7eftbfj9b2/documentserver_community/doc_3173759504/owner
1 Apr 2026, 12:50:03
Error
documentserver_community
NotFoundException /appdata_oc7eftbfj9b2/documentserver_community/doc_2474798770/owner
1 Apr 2026, 12:50:03
Error
documentserver_community
DocumentConversionException TypeError: Cannot read property 'om' of undefined at mm.Rh (:19938:292) at wa.C.asc_docs_api.asc_nativeApplyChanges2 (:11255:127) Uncaught TypeError: Cannot read property 'om' of undefined DoctRenderer:
1 Apr 2026, 12:50:03
Error
documentserver_community
NotFoundException /appdata_oc7eftbfj9b2/documentserver_community/doc_4217750448/owner
1 Apr 2026, 12:45:03
Error
documentserver_community
NotFoundException /appdata_oc7eftbfj9b2/documentserver_community/doc_3997919654/owner
1 Apr 2026, 12:45:02
Error
documentserver_community
NotFoundException /appdata_oc7eftbfj9b2/documentserver_community/doc_3173759504/owner
1 Apr 2026, 12:45:02
Error
documentserver_community
NotFoundException /appdata_oc7eftbfj9b2/documentserver_community/doc_2474798770/owner
1 Apr 2026, 12:45:02
Error
documentserver_community
DocumentConversionException TypeError: Cannot read property 'om' of undefined at mm.Rh (:19938:292) at wa.C.asc_docs_api.asc_nativeApplyChanges2 (:11255:127) Uncaught TypeError: Cannot read property 'om' of undefined DoctRenderer:
1 Apr 2026, 12:45:02
Error
documentserver_community
NotFoundException /appdata_oc7eftbfj9b2/documentserver_community/doc_4217750448/owner
1 Apr 2026, 12:40:03
Error
documentserver_community
NotFoundException /appdata_oc7eftbfj9b2/documentserver_community/doc_3997919654/owner
1 Apr 2026, 12:40:03
Error
documentserver_community
NotFoundException /appdata_oc7eftbfj9b2/documentserver_community/doc_3173759504/owner
1 Apr 2026, 12:40:03
Error
documentserver_community
NotFoundException /appdata_oc7eftbfj9b2/documentserver_community/doc_2474798770/owner
1 Apr 2026, 12:40:03
Error
documentserver_community
DocumentConversionException TypeError: Cannot read property 'om' of undefined at mm.Rh (:19938:292) at wa.C.asc_docs_api.asc_nativeApplyChanges2 (:11255:127) Uncaught TypeError: Cannot read property 'om' of undefined DoctRenderer:
1 Apr 2026, 12:40:03
Error
documentserver_community
NotFoundException /appdata_oc7eftbfj9b2/documentserver_community/doc_4217750448/owner
1 Apr 2026, 12:35:02
Error
documentserver_community
NotFoundException /appdata_oc7eftbfj9b2/documentserver_community/doc_3997919654/owner
1 Apr 2026, 12:35:02
Error
documentserver_community
NotFoundException /appdata_oc7eftbfj9b2/documentserver_community/doc_3173759504/owner
1 Apr 2026, 12:35:02
Error
documentserver_community
NotFoundException /appdata_oc7eftbfj9b2/documentserver_community/doc_2474798770/owner
1 Apr 2026, 12:35:02
Error
documentserver_community
DocumentConversionException TypeError: Cannot read property 'om' of undefined at mm.Rh (:19938:292) at wa.C.asc_docs_api.asc_nativeApplyChanges2 (:11255:127) Uncaught TypeError: Cannot read property 'om' of undefined DoctRenderer:
1 Apr 2026, 12:35:02
Error
documentserver_community
NotFoundException /appdata_oc7eftbfj9b2/documentserver_community/doc_4217750448/owner
1 Apr 2026, 12:30:02
Error
documentserver_community
NotFoundException /appdata_oc7eftbfj9b2/documentserver_community/doc_3997919654/owner
1 Apr 2026, 12:30:02
Error
documentserver_community
NotFoundException /appdata_oc7eftbfj9b2/documentserver_community/doc_3173759504/owner
1 Apr 2026, 12:30:02
Error
documentserver_community
NotFoundException /appdata_oc7eftbfj9b2/documentserver_community/doc_2474798770/owner
1 Apr 2026, 12:30:02
Error
documentserver_community
DocumentConversionException TypeError: Cannot read property 'om' of undefined at mm.Rh (:19938:292) at wa.C.asc_docs_api.asc_nativeApplyChanges2 (:11255:127) Uncaught TypeError: Cannot read property 'om' of undefined DoctRenderer:
1 Apr 2026, 12:30:02
```
### Additional info
Contributor guide
Assessment
This issue has not been assessed yet.