nextcloud / nextcloud/desktop

[Bug]: User Access is denied for reading our file in one directory

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0. Needs triage bug
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Description

### ⚠️ This issue respects the following points: ⚠️

- [x] This is a **bug**, not a question or a configuration/webserver/proxy issue.
- [x] This issue is **not** already reported on [Github](https://github.com/nextcloud/server/issues?q=is%3Aopen+is%3Aissue+label%3Abug) OR [Nextcloud Community Forum](https://help.nextcloud.com/) _(I've searched it)_.
- [x] Nextcloud Server **is** up to date. See [Maintenance and Release Schedule](https://github.com/nextcloud/server/wiki/Maintenance-and-Release-Schedule) for supported versions.
- [x] I agree to follow Nextcloud's [Code of Conduct](https://nextcloud.com/contribute/code-of-conduct/).

### Bug description

From the latest update, my users can read file anymore.

4 users out of 30 currently affected.

Image

### Steps to reproduce

1. As they want to access the file daily, they get the error
2. Then they check the Sync on Next
3. They see the following error

![Image](https://github.com/user-attachments/assets/ca7a4347-b9ef-4a1d-9d02-5d410e2e1d0c)

### Expected behavior

Please advice, my users can't work anymore

### Nextcloud Server version

32

### Operating system

None

### PHP engine version

None

### Web server

None

### Database engine version

MySQL

### Is this bug present after an update or on a fresh install?

Upgraded to a MAJOR version (ex. 31 to 32)

### Are you using the Nextcloud Server Encryption module?

None

### What user-backends are you using?

- [ ] Default user-backend _(database)_
- [ ] LDAP/ Active Directory
- [ ] SSO - SAML
- [ ] Other

### Configuration report

```json

```

### List of activated Apps

```shell

```

### Nextcloud Signing status

```shell

```

### Nextcloud Logs

```json

```

### Additional info

_No response_

Contributor guide

Open the contributing guide

Assessment

This issue has not been assessed yet.

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